BigCommerce vs WooCommerce: Which Is Better?

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Dani Nolan

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2019 September 11th at 10:46

bigcommerce-vs-woocommerce

Thanks to platforms like BigCommerce and WooCommerce, creating an online store is easier than ever before.

However, while both of these solutions offer a full suite of features, it’s important you do your research before making a final decision.

In this article, I’m going to run you through a comprehensive comparison of BigCommerce vs WooCommerce - so it's easier for you to choose.

BigCommerce - Scalable eCommerce Platform

BigCommerce is a hosted eCommerce platform that allows you to build and grow an online store in a matter of minutes. The tool bundles all relevant eCommerce features into a single piece of software. It allows users of all tech levels to take their online shop to the next stage.

bigcommerce vs woocommerce bigcommerce homepage

With BigCommerce you pay a monthly fee and you can automatically create a fully personalized site. There you can list product catalogs, take orders and payments, as well as run marketing campaigns. 

WooCommerce - Super Powerful WordPress Plugin

With WooCommerce, you first have to choose a web hosting provider and create a WordPress website. This is because WooCommerce is a plugin rather than an all-inclusive store builder. WordPress is an extremely versatile content management system that allows you to add various functions to your site.

WooCommerce is a full suite plugin that is perfect for anyone wanting to build an online store. The plugin allows you to create and list product catalogs, track your orders and inventory, and other various features.

BigCommerce vs WooCommerce: Which Is the One for You?

You should always think about what functions and features you will need from the very start. To make that decision easier, here's an in-depth overview of the most important features of both eCommerce platforms.

BigCommerce vs WooCommerce Getting Started

Hosting is where the two providers differ the most. With a BigCommerce plan, you don’t have to worry about finding a hosting provider. Instead, the platform does everything for you. However, if you know how to code, you may find it limiting.

WordPress with the WooCommerce plugin works completely differently. To use this software, you first have to choose and pay for a host. Luckily, hosts like A2 Hosting, Hostinger, and Bluehost, for example, have a one-click installation process for WordPress.

Because WordPress is open-source, you’re given full creative freedom. But you will be responsible for your website’s speed and security. This means that if someone hacks your website or it slows down, you’ll have to fix it yourself or look for professional help.

You can get started and create your website in a few minutes with both of them. The difference is that with WooCommerce you will have to do a bit more work yourself.

BigCommerce vs WooCommerce User-Friendliness

One of BigCommerce’s main focus is to be user-friendly. With this in mind, the setup process is extremely straightforward and takes a matter of minutes. BigCommerce allows you to download and install applications directly to your store.

While some are free, others have premium plans or even free trials. Similarly to plugins, these add various functionalities to your shop in order to make it easier to use. You can find all the apps and info about them in the BigCommerce app shop.

On the other hand, using WordPress with the WooCommerce plugin can be overwhelming for some. Setting up the WordPress site in the first place can be confusing. 

The installation and activation of the plugin itself are straightforward and can be done directly from the dashboard. It takes some time getting used to the controls and features.

However, once you’ve personalized your store settings, adding product catalogs is simple.

BigCommerce offers a streamlined setup process, which takes just a few minutes. And while WooCommerce overall takes a bit more time to get used to, the setup process is still really simple.

BigCommerce vs WooCommerce Templates

When it comes to themes and templates, these two tools are virtually limitless. Aside from the fact that they have hundreds of themes for you to choose from, these platforms allow you to personalize them from your editor.

Both BigCommerce and WordPress with the WooCommerce plugin have a variety of free and paid themes, all of which come with different price tags. You can also hire a web developer to create a fully personalized site for you. 

However, there is one big difference between the two platforms. BigCommerce is designed specifically for eCommerce. This means that every single template you see will be for online store owners.

With WooCommerce, make sure you use the ‘eCommerce’ filter when choosing the template for your store. You can also stick to WooCommerce’s default theme ‘Storefront’ which is free to use.

When it comes to editing existing themes in WordPress, you can edit the CSS or use PHP. With BigCommerce, you can make alterations to templates from the platform’s HTML/CSS editor.  

Both WooCommerce and BigCommerce offer a wide range of themes for you to choose from. And if that's not enough you can customize CSS and HTML of your theme.

BigCommerce vs WooCommerce Pricing

BigCommerce has 3 plans for you to choose, the cheapest ‘Standard’ plan will cost you $29.95 a month. For this price, you get unlimited products, storage space, and bandwidth. WooCommerce, on the other hand, has no start cost, so the price can vary depending on your choices.

BigCommerce and WordPress price their products very differently. Because your online store is hosted with BigCommerce, all you have to do is pay a monthly subscription. This varies based on the size of your store and the features you want.

BigCommerce offers its service free of charge for 15 days. If you’re a large company, you can also phone BigCommerce’s customer support team to find out which custom ‘Enterprise’ subscription is right for you.

Each plan comes with 0% transaction fees, unlimited product listing, as well as various sales channels to integrate with, and 24/7 live agent support.

While both WordPress and WooCommerce are free to use, you do have to pay for hosting and domain name before you can get started. These pricing plans vary depending on the host you go with, you can get more information about the best cheap WordPress hosting here.

Once you have a host, the amount you spend depends completely on your needs and budget, as hosting is the only compulsory fee you’ll have to pay to start an online store with the platform. You can do everything from designing your store to installing plugins. 

eCommerce

Hosting

Domain name

Theme

Total/year

WooCommerce

$0

$5 - $15/month

$1 - $15/year

free to ~$100

$61 - $300

BigCommerce

$29.95 - $249.95/month

$0

$1 - $15/year

free to $250

$374.4 - $3 014.4

Note, that WooCommerce plugins and extra functionality may cost extra - but those expenses depend completely on what you need.

BigCommerce's plans are quite expensive, but you get everything you need for your online store. While WordPress and WooCommerce are free, you still have to pay for hosting and domain name.

BigCommerce vs WooCommerce Support

When it comes to support, there are 2 big differences between these providers. BigCommerce is software as a service, so when buying its plans you get 24/7 live chat, email, and phone support. And, since WooCommerce is a free plugin it doesn't have 24/7 phone support.

BigCommerce has support phone numbers in the United Kingdom, New Zealand, Australia, USA & Canada.

And while not having phone support, WooCommerce still helps you out. You can submit tickets and use the live chat system to sort out your problems. When considering that it's free, you get one hell of a deal.

That's not even talking about the knowledge base and help forums both of these solutions have. And WooCommerce has thousands of forums and blogs where users like you try to solve their problems.

BigCommerce offers you a 24/7 phone, email, and live chat support. And while WooCommerce can't match that, it does have live chat and ticket support.

BigCommerce vs WooCommerce: Final Thoughts

After our BigCommerce vs WooCommerce battle, we can see that they both offer to help you get started with an online business. But they do it in a different approach, so only you can decide which one is better for your website.

BigCommerce is one of the most intuitive and easy-to-use builders. It's a good choice:

If you want to have everything in one place and optimized for you, no matter what your skill level is.

WooCommerce is a powerful free WordPress plugin. It's a good choice:

If you want more control over your website and its content, and you're not afraid to do some technical work.

What do you think? Is it better to have more control or to have most things done for you?


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Dani Nolan

An experienced content professional with a creative mind. If I'm not writing, you can probably find me in the backyard playing with dogs or at some weird art show.


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