So you've just come up with a name for your company that you know your client base will love. You'd like to run out and shout it from the highest mountaintop, but, in today's contentious, intellectual property-infringing world, you'll have to settle for submitting it to a domain name registry in order to stake your claim. Two of the most popular contenders for doing just that are Namecheap vs GoDaddy.
These companies grant you the legal ammunition necessary to defend your ownership of your company's domain name, and there are a glut of online record keepers available, ready to help you assert your paternity or maternity to your brainchild. Some of the available options are monogamous in their nature to domain registry, offering no other services in addition to helping you register your website's domain name.
Others present consumers with a one-stop-shop that bundles together domain name registration, security, hosting services, and marketing options.
In this article, we'll dissect the differences between both choices across various facets, and help you decide which one works best for your purposes.
Size and Scale
As an ICANN-certified domain registrar, Namecheap is one of the biggest titans in the pantheon of online domain registries. It boasts more than 4 million registered domain names held by customers throughout the planet.
However, despite its massive scale, Namecheap it's still dwarfed in proportion to the behemoth that is GoDaddy. In an almost ironic contrast to their name, GoDaddy is the mother of all domain name registries, holding almost a third of the total market share. Throughout the world, over 59 million domain names find their origins in a GoDaddy registry, and the numbers continue to grow by the day.
(Namecheap is featured in yellow)
The market's appetite for one-stop shopping is insatiable, and, fortunately, both of these companies offer service packages that address the public's need for convenient, collated, bundled plans that include many of the elements necessary to run a website in one location.
In this respect, there are a few differences between Namecheap vs GoDaddy. Namecheap offers email hosting, webpage hosting, security, and cloud-based options, but fails to deliver the multiple email aliases, search engine optimization, online marketing tools, protection of privacy, and sub-domains furnished by GoDaddy.
Of course, this is not always a negative quality, as not all consumers need these additional frills, and might prefer the reduction in upsell tactics that come with fewer package options.
With both of these dynamic companies offering customers such a diverse plethora of subscription options, it's difficult to put a finger on the exact pulse of their respective pricing schemes, and, in almost all cases, it's possible to finagle each site to match or beat the prices of the other.
Thus, while we can contrast the yearly cost of a .com renewal for both, we must warn that the differences are so scant that we don't recommend using this factor as a way of informing your final decision.
However, nevertheless, a penny saved is a penny earned, and for those concerned with the brass tacks of the top brass of domain name registrars, the differences are as follows: Namecheap will leave a $10.69 hole in your finances at the end of a year for a .com domain name, whereas, GoDaddy will be a slightly more expensive date, demanding $11.99 a year for the same product.
However, both sites frequently put out promotions for packaged services and deals, and a simple web search can help you track down an offer that will offer you whatever service profile you're looking for at a reasonable price for either company.
Additionally, both companies reward commitment, and multi-year purchases bring down the yearly rate of each year in the subscription. Those looking to drive down prices as much as possible can buy up to ten year's worth of domain name registration in advance with either one of the two companies.
Because the costs and services associated with both companies are so similar, the importance of the user experience is elevated. After all, if you're going to be interacting with a company for as many years as you have your webpage and the costs are about the same, then why not defer to the one with the most pleasant customer experience?
Namecheap is hard to evaluate with respect to its overall customer-service profile, as it is not explicitly bad, but it does have a few aspects that can be frustrating to new members.
While users of Namecheap praise its quick and seamless purchasing, its dearth of upselling attempts, and its refined domain name suggestion search engine, customers report frustration at the fact that there is no telephone support available. It does bear mentioning, however, that they do have 24/7 chat-based support, and that the general consensus seems to be that it's fast and responsive.
If Namecheap is a small city with all of the necessities and few of the frills, GoDaddy is a bustling metropolis characterized by vibrant colours, a cornucopia of options, and avenues for customization every step of the way. Though this opens up the floodgates for clients to create a service package that fits their needs like a glove, it can also be a little overwhelming for newly-minted users.
One particularly ornery element of the user experience with GoDaddy is its penchant for trying to create upsells. Though upsells are par for the course with any company, and can even be useful in helping clients discover services that can be of use to them, GoDaddy pursues them with a particularly off-putting zeal that contaminates the user experience with a swarm of pop-ups and pesky advertisements.
When it comes to the user experience between Namecheap vs GoDaddy, the upselling element almost gives this inning to Namecheap.
However, the reason why we used the term “almost” in the previous sentence is because GoDaddy manages to redeem itself with its useful and accessible phone support. There's something truly enjoyable about being able to solve a problem by just talking with a human, and GoDaddy gets that.
(A visual representation of the GoDaddy enrollment experience)
Namecheap vs GoDaddy: Which is the Victor?
While the simplicity and straightforwardness of Namecheap are attractive, the variety of options proffered by GoDaddy makes them win, in our humble opinion, this contest by a nose.
Despite the petulance of their upselling tactics, the simple fact of the matter is that with Namecheap, you'll be forced to procure some of the options they don't offer through other websites, which will probably lead to you encountering upselling on those platforms, as well.
Thus, if in both cases one is fated to encounter unwanted marketing, one might as well cut out the unpleasant trek across the internet in search of other websites. Though its a marginal difference, when considering between Namecheap vs GoDaddy, go with GoDaddy!