EaseUS – Review Of A Simple Data Recovery Service

Avatar

Paul Mahony

29 comments

2019 January 7th

EaseUS has been around since 2003 - and claims to be the best data recovery software available on the market.

However, with plenty of alternatives available, there is a huge amount of competition in this particular niche.

easeus review

In my EaseUS review, I will see how it compares to the competition.

What is EaseUS?

EaseUS is a data recovery package - branded as the EaseUS Data Recovery Wizard. There is definitely a professional slant to this software, with their services slightly targeted towards organizations. However, the ease of use and features make this a very solid option for home users as well.

The intention with EaseUS is to ensure that you can never lose your data - it is backed up in the cloud, should any emergencies arise.

Windows and Mac versions of EaseUS are available, which help you recover both accidentally deleted files and those inadvertently removed by programs. Business users will undoubtedly welcome the ability to retrieve the data from servers and RAID storage too.

For my EaseUS review, I did some digging to find out how good its features actually are - here's what I found:

EaseUS - Features

Before going into the features included with EaseUS, I just wanted to briefly mention some significant omissions.

You can't use an EaseUS package to clone your hard drive, nor make a bootable disk or USB to assist with start-up problems.

To be fair, you can clone your hard drive using a separate software package from the manufacturer, however, it would have been nice for it to have been included in the EaseUS Data Recovery Wizard.

Other lacking features is a way to include new recoverable file types and also recovering data from physical storage like CDs and DVDs.

However, there are loads of good things as well. There is a lot of functionality crammed into the EaseUS package, from scanning options, a variety of recovery packages, and some interesting cloning features. 

In terms of file types, there are no issues for EaseUS. It is compatible with pretty much everything that you would expect. For reference purposes, here is a list of all compatible file types:

Documents: Doc/Docx, Excel, PPT/PPTX, PDF.
Images: JPEG, PNG, PSD, AI, RAW.
Videos: MPEG-4, WMW, AVI, QuickTime.
Audio: MP3, WAV, Ogg, AAC, AIFF, AAC.
Archives: RAR, Zip, Gzip, Stuffit.

Personally, I found that the recovery process with this system is excellent. The interface for this software is aesthetically pleasing too, and I found navigating all of the options to be reasonably straightforward.

easeus review interface

Data recovery is swift but lacks customization

One interesting aspect of the EaseUS Data Recovery Wizard system is that unlike most data recovery sites, you have to do a full hard drive scan before using with the software.

Also, I did feel there was a lack of customization with the data recovery process. Other systems allow you to pick type of file you may wish to scan for (or at least indicate a specific folder), but no such options are available in EaseUS.

I also found it strange that you cannot scan the entire hard drive in a singular process, rather you have to select various partitions of the device.

Nonetheless, the performance of the software is decent, and I found the scanning process is pretty swift. A full scan of my computer was completed in under two hours, which I can assure you is well under par for the course! Many similar software solutions may take up to 3 hours, or maybe even longer.

Another point that I'd like to mention briefly is that the customer support for EaseUS is outstanding. Not only were agents responsive and knowledgeable, but the company also delivers a direct knowledge base including a user manual, searchable support articles, video tutorials, and a wide variety of information on its website.

Live chat also works really well and helps what is already an intuitive system.

EasyUS reviews of existing users, in general, are pretty mixed. People either love it or hate it - and there's not much in between. However, the company appears to be quick in giving responses and claiming responsibility when an issue occurs (which is always a good thing).

easeus review trustpilot

But now, let's have a look at another really important thing when testing this kind of service - security.

Is EaseUS Safe?

EaseUS isn’t as forthcoming with its security information as some companies in the sphere. However, in terms of safety, EaseUS can be considered a pretty secure solution. I was pleased that the company chose to adopt 256-bit SSL, and its encryption of files is also more than adequate.

EaseUS Data Recovery Wizard automatically encrypts all data for you, which is a welcome feature. The company also makes it easy for you to customize this process, meaning that encryption is particularly user-friendly.

Overall, EaseUS comes across as a safe solution. 

EaseUS Pricing

The full pricing details for EaseUS Data Recovery Wizard are impossible to summarize, as there are a vast number of EaseUS products available. However, what I can say is that EaseUS encourage users to purchase products for a longer term, rather than committing to a monthly subscription.

This can require a reasonably large initial payment, but it does work out to be cost-effective in the longer term.

For example, access to the EaseUS Data Recovery Wizard costs $69.95 for Windows systems and $89.95 for Mac (which I can't seem to understand).

Other packages, including the EaseUS backup software, are sold in a similar fashion too.

easeus review pricing

Actually, the pricing of the EaseUS packages is actually pretty reasonable.

What's even better, is that you can always try their services before you buy. The company operates a 30-day trial period for both home and business users. This is always nice to see, and shows that they are confident in the service they provide.

Pros

Superb customer support
Fast backups
256-bit encryption
User-friendly system

Cons

Not very customizable
Weird lack of full drive scan
Pricing is a little inflexible, more expensive for Macs.

EaseUS Review Final Words

To summarise, I found the EaseUS backup solution to be fairly impressive.

EaseUS has concentrated on ensuring that the EaseUS Data Recovery Wizard is easy to use and operates straight out of the box, and they did a good job of doing so.

However, this user-friendly nature has been achieved while also sacrificing some of the functionality and customization that other packages and solutions provided.

Overall, I can certainly recommend EaseUS for home, and small business users. If afraid to take a risk, you may as well just take the 30-day free trial that they offer. What have you got to lose?


Avatar

Written by Paul Mahony

Paul joined the Hosting.Review team right from the start as a content writer and marketer. He was the person responsible for establishing a trademark for in-depth web hosting evaluation and superb review articles. Before joining Hosting.Review, Paul was working on various projects as a freelancer. Paul spends his free time reading fantasy books and graphic novels.

Disclosure :

Our reviews include affiliate links and if you choose to buy a product, you help support the running of this blog. However, we are not sponsored by any of the providers so we can keep our reviews honest and transparent. Read more...
Leave a Comment

* your email will not be displayed

User comments

Kat Gardner picture
Kat Gardner

2019 November 27th

This review is a lie and probably paid!!! EASEUS COMPANY AND PRODUCT ARE COMPLETE SCAM!! Product doesn't work at all! Website says 24/7 support but when you try to contact... Read more

This review is a lie and probably paid!!! EASEUS COMPANY AND PRODUCT ARE COMPLETE SCAM!! Product doesn't work at all! Website says 24/7 support but when you try to contact them, you find very limited hours for phone or chat support. Worse, they don't even answer the phone or chat during those hours!!! You have to email and wait!! Regardless, it doesn't work at all! Trial version shows all kinds of files so you buy it but it recovers NOTHING!! Empty system folders is all! DO NOT WASTE TIME OR MONEY!!

Rob Hartfrod picture
Rob Hartfrod

2019 October 30th

EaseUS Data Recovery - Absolute crap after hours of running time none of my data is usable. File seemed to be recovered but all are corrupt. Speaking of corrupt, when... Read more

EaseUS Data Recovery - Absolute crap after hours of running time none of my data is usable. File seemed to be recovered but all are corrupt. Speaking of corrupt, when I contacted the company they have no interest in refunding money spent on a useless product. There are far far better options out there

Tom picture
Tom

2019 October 1st

What a complete bullshit - how much did they pay you for this? Not even the simplest solution like their disk clone software works. It will copy data, but the... Read more

What a complete bullshit - how much did they pay you for this? Not even the simplest solution like their disk clone software works. It will copy data, but the cloned drive will not be bootable. There is no tech support that has even the slightest technical understanding and the fraudsters try to scam you out of your money by not issuing a refund unless you go through cleverbridge, paypal or threaten them with legal action. THEY ARE A SCAM!!

had enough picture
had enough

2019 October 1st

I have had inconsistent luck with this company, as well. A previous version of the product EaseUS Backup in fact, completely hosed my system and became unbootable - i spent... Read more

I have had inconsistent luck with this company, as well. A previous version of the product EaseUS Backup in fact, completely hosed my system and became unbootable - i spent more that two weeks with the 'engineers' at EASEUS, who finally had to remote connect to my computer to do some hocus-pocus that i couldn't do on my end because i couldn't understand their procedures. It did finally come back to life and they gave the 'new' edition of the software, but they would never cop to the problem - i do bet that many people had problems, though. Just now the backup software decided not to work again so i was looking for forum messages to help nail down the problem - EASEUS backup won't recognize my backup disk. I have also bought their PartitionMaster and Recovery software, but i think i'll just put it down to foolishness and dump the whole set. I don't know where these guys are from, but there support was typical in that you'd say "well, i did this and this and this' and then they'd reply "OH i hear you say you did this and this and this" "Is that right" and you'd spend 3 days and five emails just describing the problem.

Desha picture
Desha

2019 September 5th

Do not purchase this companies data recovery software unless you are willing to sacrifice 69 dollars. I purchased the 30 day trial version with a promised money back guarantee. The... Read more

Do not purchase this companies data recovery software unless you are willing to sacrifice 69 dollars. I purchased the 30 day trial version with a promised money back guarantee. The software only recovered half of the lost files. The company tech support agent refused to offer a refund of the purchase price, citing restrictions stated in the 'small print '. Would look to more honest companies if you are interested in trying to recover lost or deleted files.

nik picture
nik

2019 August 31st

after the software didnt work, i put in a refund request. they took forever to respond, and once they did they said "we need to access your computer remotely." well,... Read more

after the software didnt work, i put in a refund request. they took forever to respond, and once they did they said "we need to access your computer remotely." well, they can see that i've tried it once and only once and it failed, and im not about to give some random people access to my computer. thats crazy. so after i let them know that i do not consent to remote access, and again explained to them that the recovered files were corrupt they said, "the files were corrupt before. no refund." do not use

Michael picture
Michael

2019 August 28th

These folks are completely fraudulent. They claim their software works, then when it doesn't they try to up sell you on getting a manual recovery. I had a failed RAID... Read more

These folks are completely fraudulent. They claim their software works, then when it doesn't they try to up sell you on getting a manual recovery. I had a failed RAID 0, their software couldn't do it (Data Rescue 5 had no problem whatsoever), then they tried to have someone do a manual recovery and charge me for it. I stopped them when they didn't know the difference between RAID 0 and RAID 1 and requested a refund. They refused my refund because I didn't read all of their documentation. I am processing a claim with my credit card company to fix that, but I wanted people to know that these people are basically one step above Nigerian scammers.

    Jager

    2019 September 16th

    I do hope you read this. I to have fallen for this scam and was wondering if your credit card company help you out or did you have to take... Read more

    I do hope you read this. I to have fallen for this scam and was wondering if your credit card company help you out or did you have to take a loss?

Karen W picture
Karen W

2019 August 27th

Expanding on many of the same comments below. BUYER BEWARE! I have already called my credit card to do a charge back! I tried too use this software to try... Read more

Expanding on many of the same comments below. BUYER BEWARE! I have already called my credit card to do a charge back! I tried too use this software to try to recover pictures. From minute one the software didn't work as advertised, kept crashing, etc. I reached out for a refund. I have emailed for over 2 weeks done chats, and I certainty don't want them in my computer messing around. For all I know, this is part of the scam. I have told them this was time sensitive and they don't care. Their product didn't work from inception, their return policy is bait and switch and misleading. PLEASE DON'T DOWNLOAD!

Diane Barone picture
Diane Barone

2019 August 25th

Ease use is crap. Did not recover my files and somehow it ended up being a subscription and they billed me for another month and they don't refund your money... Read more

Ease use is crap. Did not recover my files and somehow it ended up being a subscription and they billed me for another month and they don't refund your money so I don't know why you think it's so good .

Ryan picture
Ryan

2019 August 24th

DO NOT BUY! Same as other folks on here, this company is a total scam, I used their free service to investigate a missing file on a CFast card I... Read more

DO NOT BUY! Same as other folks on here, this company is a total scam, I used their free service to investigate a missing file on a CFast card I used on a video shoot of a live performance, it said it was there, so I paid $135.95 Canadian to recover it, but upon doing so the file was about 1/16 the size advertised on the scan, and contained information from a completely different part of the show. Perhaps the file was already corrupted but either way, it was a time sensitive issue so I reached out to customer service for support, they said technical support would contact me but did not. I had a tight turnaround for my edit, and when back and reshot the another performance of the same show the night I bought the easeus software, and promptly asked for a refund stating it did not work, and I no longer need it anyway, and how disappointed I was by their customer service. Their response was that they didn't get an opportunity to look at it so they can't confirm if the software is working or not and therefore can't give me my money back. They DID get a chance to help though and they blew it! Apparently they don't understand what "time sensitive" means. I explained all of this to them, emphasizing the lack of customer service alone was reason enough to warrant a refund but they have still said no to the refund. Calling my bank next.