EaseUS – Review Of A Simple Data Recovery Service

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Paul Mahony

36 comments

2019 December 13th

EaseUS has been around since 2003 - and claims to be the best data recovery software available on the market.

However, with plenty of alternatives available, there is a huge amount of competition in this particular niche.

easeus review

In my EaseUS review, I will see how it compares to the competition.

What is EaseUS?

EaseUS is a data recovery package - branded as the EaseUS Data Recovery Wizard. There is definitely a professional slant to this software, with their services slightly targeted towards organizations. However, the ease of use and features make this a very solid option for home users as well.

The intention with EaseUS is to ensure that you can never lose your data - it is backed up in the cloud, should any emergencies arise.

Windows and Mac versions of EaseUS are available, which help you recover both accidentally deleted files and those inadvertently removed by programs. Business users will undoubtedly welcome the ability to retrieve the data from servers and RAID storage too.

For my EaseUS review, I did some digging to find out how good its features actually are - here's what I found:

EaseUS - Features

Before going into the features included with EaseUS, I just wanted to briefly mention some significant omissions.

You can't use an EaseUS package to clone your hard drive, nor make a bootable disk or USB to assist with start-up problems.

To be fair, you can clone your hard drive using a separate software package from the manufacturer, however, it would have been nice for it to have been included in the EaseUS Data Recovery Wizard.

Other lacking features is a way to include new recoverable file types and also recovering data from physical storage like CDs and DVDs.

However, there are loads of good things as well. There is a lot of functionality crammed into the EaseUS package, from scanning options, a variety of recovery packages, and some interesting cloning features. 

In terms of file types, there are no issues for EaseUS. It is compatible with pretty much everything that you would expect. For reference purposes, here is a list of all compatible file types:

Documents: DOC/DOCX, XLS/XLSX, PPT/PPTX, PDF, CWK, HTML/HTM, INDD, EPS, etc.
Images: JPG/JPEG, TIFF/TIF, PNG, BMP, GIF, PSD, CRW, CR2, NEF, ORF, SR2, MRW, DCR, WMF, RAW, SWF, SVG, RAF, DNG, etc.
Videos: AVI, MOV, MP4, M4V, 3GP, 3G2, WMV, MKV, ASF, FLV, SWF, MPG, RM/RMVB, MPEG, etc.
Audio: AIF/AIFF, M4A, MP3, WAV, WMA, APE, MID/MIDI, RealAudio, VQF,FLV, MKV, MPG, M4V, RM/RMVB, OGG, AAC, WMV,APE,etc.
Archives: PST, DBX, EMLX, etc.(from Outlook, Outlook Express,etc.
Other files: Such as Archives(ZIP, RAR, SIT, ISO etc.), exe, html, SITX,etc.

Personally, I found that the recovery process with this system is excellent. The interface for this software is aesthetically pleasing too, and I found navigating all of the options to be reasonably straightforward.

Data recovery is swift but lacks customization

One interesting aspect of the EaseUS Data Recovery Wizard system is that you don't have to do a full hard drive scan before using the software. You can select a specific location that you want to be scanned.

Also, you have the option to specify a file type that you wish to scan for. So if you know exactly what file are you trying to recover, you can speed up this process by selecting that file type.

The performance of the software is decent, and I found the scanning process is pretty swift. A full scan of my computer was completed in under two hours, which I can assure you is well under par for the course! Many similar software solutions may take up to 3 hours, or maybe even longer.

Another point that I'd like to mention briefly is that the customer support for EaseUS is outstanding. Not only were agents responsive and knowledgeable, but the company also delivers a direct knowledge base including a user manual, searchable support articles, video tutorials, and a wide variety of information on its website.

Live chat also works really well and helps what is already an intuitive system.

EaseUS reviews of existing users, in general, are pretty mixed. People either love it or hate it - and there's not much in between. However, the company appears to be quick in giving responses and claiming responsibility when an issue occurs (which is always a good thing).

easeus review trustpilot

But now, let's have a look at another really important thing when testing this kind of service - security.

Is EaseUS Safe?

EaseUS isn’t as forthcoming with its security information as some companies in the sphere. However, in terms of safety, EaseUS can be considered a pretty secure solution. I was pleased that the company chose to adopt 256-bit SSL, and its encryption of files is also more than adequate.

EaseUS Data Recovery Wizard automatically encrypts all data for you, which is a welcome feature. The company also makes it easy for you to customize this process, meaning that encryption is particularly user-friendly.

Overall, EaseUS comes across as a safe solution. 

EaseUS Pricing

The full pricing details for EaseUS Data Recovery Wizard are impossible to summarize, as there are a vast number of EaseUS products available.

However, what I can say is that EaseUS encourage users to purchase products for a longer-term, rather than committing to a monthly subscription.

For Windows systems, you have 3 options: 1-month plan for $69.95, 1-year plan for $99.95, and Lifetime upgrade for $149. These plans include free upgrades, license for one computer, and a 30-days money-back guarantee.

For Mac users, you can only get a lifetime version of this software for $108.84. So the pricing of the EaseUS packages is actually pretty reasonable.

What's even better, is that you can always try their services before you buy them. The company operates a 30-day trial period for both home and business users. This is always nice to see, and shows that they are confident in the service they provide.

Pros

Superb customer support
Fast backups
256-bit encryption
User-friendly system

Cons

Not very customizable
Weird lack of full drive scan
Pricing is a little inflexible, more expensive for Macs.

EaseUS Review Final Words

To summarise, I found the EaseUS backup solution to be fairly impressive.

EaseUS has concentrated on ensuring that the EaseUS Data Recovery Wizard is easy to use and operates straight out of the box, and they did a good job of doing so.

However, this user-friendly nature has been achieved while also sacrificing some of the functionality and customization that other packages and solutions provided.

Overall, I can certainly recommend EaseUS for home, and small business users. If afraid to take a risk, you may as well just take the 30-day free trial that they offer. What have you got to lose?


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Written by Paul Mahony

Paul joined the Hosting.Review team right from the start as a content writer and marketer. He was the person responsible for establishing a trademark for in-depth web hosting evaluation and superb review articles. Before joining Hosting.Review, Paul was working on various projects as a freelancer. Paul spends his free time reading fantasy books and graphic novels.

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User comments

Peter picture
Peter

2020 March 21st

First time I have sent an email to a vendor (or anyone else) telling them to go f**k themselves. That is what I think of this piece of pure garbage!

First time I have sent an email to a vendor (or anyone else) telling them to go f**k themselves. That is what I think of this piece of pure garbage!

Michael picture
Michael

2020 March 20th

Bitterly disappointed. Back up software is as only as good as its recovery. And this software failed miserably in my case. I made backups diligently. I updated the software then... Read more

Bitterly disappointed. Back up software is as only as good as its recovery. And this software failed miserably in my case. I made backups diligently. I updated the software then the next day weird things started to happen - Outlook only opens minimised, windows explorer not showing on screen. Ok, no virus or malware - I'll restore. On restoring -software asks to make an emergency disk (ok), it didn't do it. Half way through the recovery (a medium sized SSD) it seems to stop at 51%. It was like this for over an hour. The emergency disk that was supposed to be created, wasn't. Now I cannot boot my machine. I finally created an emergency disk, using another computer and the software - but it cannot 'find' my backup files on the original machine. Terrific. They are there on a different drive. EaseUs just won't recognise the backup files.

Tim picture
Tim

2020 March 17th

am I the only one it worked for? Only annoying thing was I didn't know the "Free trial" only showed scans, not letting you get them back.

am I the only one it worked for? Only annoying thing was I didn't know the "Free trial" only showed scans, not letting you get them back.

kenny picture
kenny

2020 January 21st

I purchased partition master but the tools cannot convert dynamic disk to basic disk. Support remote to check the reason and cannot fix. Ask to use WinPE. If Winpe is... Read more

I purchased partition master but the tools cannot convert dynamic disk to basic disk. Support remote to check the reason and cannot fix. Ask to use WinPE. If Winpe is work why i need to purchase Partition master? Actually, i don't mind to pay but at least the tools can address our problem. This is the main point. No 30 day money back even no help. They claimed technical is not the reason. PLEASE STAY AND CONSIDER BEFORE YOU BUY!!!

sd picture
sd

2020 January 7th

Does not work. Purchased to do a simple lost data recovery. Files found were corrupt. Contacted AVG and Geek Squad data recovered with out issue. Both said software has been... Read more

Does not work. Purchased to do a simple lost data recovery. Files found were corrupt. Contacted AVG and Geek Squad data recovered with out issue. Both said software has been an ongoing issue for them. they have to try to recover files that were corrupted buy this software. They want you to purchase more of their software instead of refunding funds. They do not reply to tech support request in a timely manure.

Kat Gardner picture
Kat Gardner

2019 November 27th

This review is a lie and probably paid!!! EASEUS COMPANY AND PRODUCT ARE COMPLETE SCAM!! Product doesn't work at all! Website says 24/7 support but when you try to contact... Read more

This review is a lie and probably paid!!! EASEUS COMPANY AND PRODUCT ARE COMPLETE SCAM!! Product doesn't work at all! Website says 24/7 support but when you try to contact them, you find very limited hours for phone or chat support. Worse, they don't even answer the phone or chat during those hours!!! You have to email and wait!! Regardless, it doesn't work at all! Trial version shows all kinds of files so you buy it but it recovers NOTHING!! Empty system folders is all! DO NOT WASTE TIME OR MONEY!!

Rob Hartfrod picture
Rob Hartfrod

2019 October 30th

EaseUS Data Recovery - Absolute crap after hours of running time none of my data is usable. File seemed to be recovered but all are corrupt. Speaking of corrupt, when... Read more

EaseUS Data Recovery - Absolute crap after hours of running time none of my data is usable. File seemed to be recovered but all are corrupt. Speaking of corrupt, when I contacted the company they have no interest in refunding money spent on a useless product. There are far far better options out there

Tom picture
Tom

2019 October 1st

What a complete bullshit - how much did they pay you for this? Not even the simplest solution like their disk clone software works. It will copy data, but the... Read more

What a complete bullshit - how much did they pay you for this? Not even the simplest solution like their disk clone software works. It will copy data, but the cloned drive will not be bootable. There is no tech support that has even the slightest technical understanding and the fraudsters try to scam you out of your money by not issuing a refund unless you go through cleverbridge, paypal or threaten them with legal action. THEY ARE A SCAM!!

had enough picture
had enough

2019 October 1st

I have had inconsistent luck with this company, as well. A previous version of the product EaseUS Backup in fact, completely hosed my system and became unbootable - i spent... Read more

I have had inconsistent luck with this company, as well. A previous version of the product EaseUS Backup in fact, completely hosed my system and became unbootable - i spent more that two weeks with the 'engineers' at EASEUS, who finally had to remote connect to my computer to do some hocus-pocus that i couldn't do on my end because i couldn't understand their procedures. It did finally come back to life and they gave the 'new' edition of the software, but they would never cop to the problem - i do bet that many people had problems, though. Just now the backup software decided not to work again so i was looking for forum messages to help nail down the problem - EASEUS backup won't recognize my backup disk. I have also bought their PartitionMaster and Recovery software, but i think i'll just put it down to foolishness and dump the whole set. I don't know where these guys are from, but there support was typical in that you'd say "well, i did this and this and this' and then they'd reply "OH i hear you say you did this and this and this" "Is that right" and you'd spend 3 days and five emails just describing the problem.

Desha picture
Desha

2019 September 5th

Do not purchase this companies data recovery software unless you are willing to sacrifice 69 dollars. I purchased the 30 day trial version with a promised money back guarantee. The... Read more

Do not purchase this companies data recovery software unless you are willing to sacrifice 69 dollars. I purchased the 30 day trial version with a promised money back guarantee. The software only recovered half of the lost files. The company tech support agent refused to offer a refund of the purchase price, citing restrictions stated in the 'small print '. Would look to more honest companies if you are interested in trying to recover lost or deleted files.