EaseUS – Review Of A Simple Data Recovery Service

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Fiona O’Connell

50 comments

2019 December 13th

EaseUS has been around since 2003 - and claims to be the best data recovery software available on the market.

However, with plenty of alternatives available, there is a huge amount of competition in this particular niche.

easeus review

In my EaseUS review, I will see how it compares to the competition.

What is EaseUS?

EaseUS is a data recovery package - branded as the EaseUS Data Recovery Wizard. There is definitely a professional slant to this software, with their services slightly targeted towards organizations. However, the ease of use and features make this a very solid option for home users as well.

The intention with EaseUS is to ensure that you can never lose your data - it is backed up in the cloud, should any emergencies arise.

Windows and Mac versions of EaseUS are available, which help you recover both accidentally deleted files and those inadvertently removed by programs. Business users will undoubtedly welcome the ability to retrieve the data from servers and RAID storage too.

For my EaseUS review, I did some digging to find out how good its features actually are - here's what I found:

EaseUS - Features

Before going into the features included with EaseUS, I just wanted to briefly mention some significant omissions.

You can't use an EaseUS package to clone your hard drive, nor make a bootable disk or USB to assist with start-up problems.

To be fair, you can clone your hard drive using a separate software package from the manufacturer, however, it would have been nice for it to have been included in the EaseUS Data Recovery Wizard.

Other lacking features is a way to include new recoverable file types and also recovering data from physical storage like CDs and DVDs.

However, there are loads of good things as well. There is a lot of functionality crammed into the EaseUS package, from scanning options, a variety of recovery packages, and some interesting cloning features. 

In terms of file types, there are no issues for EaseUS. It is compatible with pretty much everything that you would expect. For reference purposes, here is a list of all compatible file types:

Documents: DOC/DOCX, XLS/XLSX, PPT/PPTX, PDF, CWK, HTML/HTM, INDD, EPS, etc.
Images: JPG/JPEG, TIFF/TIF, PNG, BMP, GIF, PSD, CRW, CR2, NEF, ORF, SR2, MRW, DCR, WMF, RAW, SWF, SVG, RAF, DNG, etc.
Videos: AVI, MOV, MP4, M4V, 3GP, 3G2, WMV, MKV, ASF, FLV, SWF, MPG, RM/RMVB, MPEG, etc.
Audio: AIF/AIFF, M4A, MP3, WAV, WMA, APE, MID/MIDI, RealAudio, VQF,FLV, MKV, MPG, M4V, RM/RMVB, OGG, AAC, WMV,APE,etc.
Archives: PST, DBX, EMLX, etc.(from Outlook, Outlook Express,etc.
Other files: Such as Archives(ZIP, RAR, SIT, ISO etc.), exe, html, SITX,etc.

Personally, I found that the recovery process with this system is excellent. The interface for this software is aesthetically pleasing too, and I found navigating all of the options to be reasonably straightforward.

Data recovery is swift but lacks customization

One interesting aspect of the EaseUS Data Recovery Wizard system is that you don't have to do a full hard drive scan before using the software. You can select a specific location that you want to be scanned.

Also, you have the option to specify a file type that you wish to scan for. So if you know exactly what file are you trying to recover, you can speed up this process by selecting that file type.

The performance of the software is decent, and I found the scanning process is pretty swift. A full scan of my computer was completed in under two hours, which I can assure you is well under par for the course! Many similar software solutions may take up to 3 hours, or maybe even longer.

Another point that I'd like to mention briefly is that the customer support for EaseUS is outstanding. Not only were agents responsive and knowledgeable, but the company also delivers a direct knowledge base including a user manual, searchable support articles, video tutorials, and a wide variety of information on its website.

Live chat also works really well and helps what is already an intuitive system.

EaseUS reviews of existing users, in general, are pretty mixed. People either love it or hate it - and there's not much in between. However, the company appears to be quick in giving responses and claiming responsibility when an issue occurs (which is always a good thing).

easeus review trustpilot

But now, let's have a look at another really important thing when testing this kind of service - security.

Is EaseUS Safe?

EaseUS isn’t as forthcoming with its security information as some companies in the sphere. However, in terms of safety, EaseUS can be considered a pretty secure solution. I was pleased that the company chose to adopt 256-bit SSL, and its encryption of files is also more than adequate.

EaseUS Data Recovery Wizard automatically encrypts all data for you, which is a welcome feature. The company also makes it easy for you to customize this process, meaning that encryption is particularly user-friendly.

Overall, EaseUS comes across as a safe solution. 

EaseUS Pricing

The full pricing details for EaseUS Data Recovery Wizard are impossible to summarize, as there are a vast number of EaseUS products available.

However, what I can say is that EaseUS encourage users to purchase products for a longer-term, rather than committing to a monthly subscription.

For Windows systems, you have 3 options: 1-month plan for $69.95, 1-year plan for $99.95, and Lifetime upgrade for $149. These plans include free upgrades, license for one computer, and a 30-days money-back guarantee.

For Mac users, you can only get a lifetime version of this software for $108.84. So the pricing of the EaseUS packages is actually pretty reasonable.

What's even better, is that you can always try their services before you buy them. The company operates a 30-day trial period for both home and business users. This is always nice to see, and shows that they are confident in the service they provide.

Pros

Superb customer support
Fast backups
256-bit encryption
User-friendly system

Cons

Not very customizable
Weird lack of full drive scan
Pricing is a little inflexible, more expensive for Macs.

EaseUS Review Final Words

To summarise, I found the EaseUS backup solution to be fairly impressive.

EaseUS has concentrated on ensuring that the EaseUS Data Recovery Wizard is easy to use and operates straight out of the box, and they did a good job of doing so.

However, this user-friendly nature has been achieved while also sacrificing some of the functionality and customization that other packages and solutions provided.

Overall, I can certainly recommend EaseUS for home, and small business users. If afraid to take a risk, you may as well just take the 30-day free trial that they offer. What have you got to lose?


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User comments

Ming picture
Ming

2020 August 30th

Stay away from it. Software made my laptop not bootable. And requested refund in 24 hours, but they simply won's issue refund. STAY AWAY FROM THEM.

Stay away from it. Software made my laptop not bootable. And requested refund in 24 hours, but they simply won's issue refund. STAY AWAY FROM THEM.

Sean picture
Sean

2020 August 17th

The product is from China. As is their customer service. In case that is not enough for you, I can assure that this software is a scam. I purchased a... Read more

The product is from China. As is their customer service. In case that is not enough for you, I can assure that this software is a scam. I purchased a one month subscription. When I try to retrieve data, it shows the available files but when I go to retrieve them, the product does not get past 'organizing files'. It is stuck on this command and my computer is inaccessible during this time. Customer service has only provided excuses and nothing more. They will not provide a refund.

JOHN B FISHBACK picture
JOHN B FISHBACK

2020 July 13th

I just bought the Professional version, spent 2+ days supposedly 'recovering' files accidentally 'formated' on a 2tb external hard drive and it supposedly 'recovered' 1.9tb worth of files to my... Read more

I just bought the Professional version, spent 2+ days supposedly 'recovering' files accidentally 'formated' on a 2tb external hard drive and it supposedly 'recovered' 1.9tb worth of files to my 6tb BACKUP drive with all my new files for the last 6 months only to get a message that the 'Deep Scan' folder it was saved to was 'corrupted' and unaccessible. When I rebooted my computer, THE ENTIRE 6 TB BACKUP DRIVE IS UNACCESSIBLE AND IT SAYS I HAVE TO FORMAT IT IN ORDER TO USE IT. F'K, F'K, F'K, I AM GOING TO FILE A $5000 LAWSUIT IN SMALL CLAIMS COURT TOMORROW, YOU BASTARDS. Invoice number: BKD-73632003366, Cleverbridge ref # 230227312

    JOHN B FISHBACK

    2020 July 18th

    Okay, two more days later and it looks like their software engineers have helped me and a very professional way to convince me that their software can recover the entire... Read more

    Okay, two more days later and it looks like their software engineers have helped me and a very professional way to convince me that their software can recover the entire 6tb drive. It will take a entire week for the recovery to complete as only 13% has been completed in one day so far. If all goes well, I will be extremely happy with their service and totally reverse my previous opinion. I might also mention that Seagate has also offered 2 fix the entire drive for free if this software does not work but I have to send it in to them and the casing will have to be destroyed. We'll continue this next week hopefully reporting very positive results. Both Vasilli and Warren from easyus were super.

Steve picture
Steve

2020 July 1st

Wasn't able to recover .MOV files

Wasn't able to recover .MOV files

aryan picture
aryan

2020 May 30th

It is amazing software. Trust me. I have 2tb hard drive broken down badly didn't show up and recognize any more I tried lot of other software but EASEus recovered... Read more

It is amazing software. Trust me. I have 2tb hard drive broken down badly didn't show up and recognize any more I tried lot of other software but EASEus recovered all the data back as it is with folder structure accurately. Initially Ease Us software struggle to recover i used seagate hard drive recover tool and then Ease us it worked like charm. Its best Software

Tara picture
Tara

2020 May 17th

EasesUS is a horrible company. There software did not recover files that it showed in the preview scan. They refuse to honor their 30 day money back gaurantee, and although... Read more

EasesUS is a horrible company. There software did not recover files that it showed in the preview scan. They refuse to honor their 30 day money back gaurantee, and although they have a place for reviews on their website, the moment that you select a low star review, it changes and provides a message that says, that your review will not be published, that they only collect review for product research/improvements. There is something seriously wrong with a company that puts such effort into suppressing honest customer reviews.

Andrew Meliss picture
Andrew Meliss

2020 May 16th

I have tried to use EaseUS Data Recovery and I must say it's the worst piece of software I've ever come across. It sits at a screen saying "Loading the... Read more

I have tried to use EaseUS Data Recovery and I must say it's the worst piece of software I've ever come across. It sits at a screen saying "Loading the disk information, please wait...". How long did I wait? Three whole days, and the screen never advanced past that screen. I'm not surprised then to discover it's made in China.

    Mercedes Manning

    2020 May 23rd

    Exactly! I thought I was wrong after reading this glorious review. Im glad to see that i'm not the only on who was less than pleased with this software.

    Exactly! I thought I was wrong after reading this glorious review. Im glad to see that i'm not the only on who was less than pleased with this software.

Ed Clark picture
Ed Clark

2020 April 26th

I have 2 pc's I purchased the lifetime version 2 days ago and like it. Can I install it on my other PC? Also, can this recover from a nas... Read more

I have 2 pc's I purchased the lifetime version 2 days ago and like it. Can I install it on my other PC? Also, can this recover from a nas drive like a buffalo terra station?

Allan picture
Allan

2020 April 21st

Absolute crap. Promised support was horrible. Definitely Chinese - barely able to speak English. Hours are Asian Time.

Absolute crap. Promised support was horrible. Definitely Chinese - barely able to speak English. Hours are Asian Time.

    Marie

    2020 August 17th

    Feel this has been on my iPhone 7 se and my data is unlimited and I find like clone stuff on this phone wi

    Feel this has been on my iPhone 7 se and my data is unlimited and I find like clone stuff on this phone wi

Gilles Girard picture
Gilles Girard

2020 April 2nd

Installed, tested and nothing promissing (was showing very bad partition just about across the board). Browsing the site for information I used the chat service that was offering for 500.00... Read more

Installed, tested and nothing promissing (was showing very bad partition just about across the board). Browsing the site for information I used the chat service that was offering for 500.00 to recover a portion of my data. A few attemps with different software and R-Studio was able to do the work for only 90.00$