101domain Review

Avatar

Bart Keating

8 comments

2019 November 14th

101domain company was registered in 2007. Since then it's committed to providing the best domain registration experience with low prices and fantastic support. 

Within this period it has provided domain name solutions for tens of thousands of customers. And now it has a much wider hosting services to offer.

In this 101domain review, we’ll give you all the information you need to know.

What Is 101domain?

101domain is primarily a domain registration provider, however, it also dabbles in hosting and other services. The packages include options that are excellent for personal and business purposes. It includes shared hosting, domain registration, SSL certificates, and a website builder.

Although they lack services like VPS, it takes pride in easy and affordable services. And as the company name suggests the main service of 101domain is domain registration.

But in this 101domain review, we'll focus on shared hosting. Is it worth your time and money?

101domain Pricing

There are three web hosting plans to choose from and the pricing starts from $7.99/mo. This plan includes 1 website, 50GB of storage space, unlimited bandwidth, and 5 sub-domains. To bump up the storage space to 100GB you have to get the Business plan that costs $14.99 a month.

The most expensive plan will cost you $24.99 per month. It includes unlimited website storage, free dedicated IP, free SSL certificates, and unlimited bandwidth.

You can also choose to pay monthly or go for a three-year term - the price gets lower with the longer subscription period. But you won't be punished with big prices if you want to pay monthly.

What disappoints us is the fact there are no cheaper plans available to make 101domain hosting affordable for all types of users. Best web hosting providers offer plenty of cheaper deals.

Unfortunately, 101domain does not offer assisted website transfer - this function is only available for domain transfer. Also, the website builder is not included - the provider offers the paid option instead.

The pricing starts at $4.99 a month, but it does include hosting and eCommerce ability up to 10 products. And you also get a 30-days free trial for you to test the builder out.

101domain does not offer any kind of money-back guarantee for its hosting services. While there are a few grace periods for buying or renewing domains, it doesn't apply to any hosting plans.

Without any money-back guarantee and with a higher price range, it's more suited for people who know exactly what they're doing and have the money for it.

You get enough features and hardware to justifies the price, still, the plans here are on the more expensive side.

101domain Features

With 101domain your website gets quite a big security package. It includes free SSL certificates, Firewalls, malware protection, and other security features that will keep your website secure.

It also limits how activity from other websites in your server can impact your website's uptime or speed.

101domain gives you a free domain when you buy hosting for at least one year.

It gives you free domain privacy protection. Meaning that your personal information, like emails and name, will be hidden from everyone.

For the control panel, you are getting only Plesk. There are no other options available.

Plesk might not be the best control panel for you, or you might have more experience with cPanel. So, we suggest keeping that in mind when buying hosting here.

Free domain, privacy, and security make 101domain plans truly stand out.

101domain Performance

Testing out the 101domain load times and optimization showed that this provider has passable speed. Our website fully loaded in 2.5 seconds, so for a website this size its great. And we got both B's in PageSpeed (85%) and Yslow (85%).

It gets an above-average mark and knowing that it uses HDD in the servers, this is even more impressive.

Talking about the server uptime, 101domain has a 99.9% uptime guarantee. And the provider backs it up with the compensation if the uptime is less than promised, it will refund 10% of your monthly expenses. We tested our website for a month and had a 100% uptime rate throughout.

The average response time our report showed was 299ms, whit the maximum spike in performance being 256ms. All in all, our response time was below average and quite stable.

If you want to calculate the possible downtime, you can use our calculator below.

Your hosting can go down for:

Daily

Weekly

Monthly

Annually

Next, we used Bitcatcha to see our response time all over the globe. The 101domain got an overall mark of A in performance, and most locations responded in 20 to 60 ms. With the leader being Canada with its 17ms time.

There was just one location where the response time jumped above the 100ms mark was Sao Paulo, with 129ms.

101domain showed fast and reliable server performance throughout all of our testings.

101domain Support

101domain doesn't offer a full 24/7 customer support, but as it states its teams are working hard to give the best support possible. You can reach help by phone, live chat, email, or ticket system. You can even find useful information on the 101domain blog.

You get two support phone numbers to use, one is a toll-free USA number, and the other is for international customer. Although the phone support operates from Monday to Friday, so don't expect help on the weekends.

We tested the live chat options and got connected to the support agent immediately. In a few minutes, he answered our questions and was polite and helpful.

What we liked the most, is the straightforward answers we were given. There was no extensive linking to a blog post or other information that we would need to find on our own.

As 101domains state, 99% of the time its knowledge base can answer 99% of your questions. Help articles are grouped into categories like billing, domain management, hosting, and email services. These articles are quite in-depth and filled with useful screenshots.

If you're not afraid of doing some reading and learning yourself, you will definitely find answers to your problems here.

The support here is fast and actually helpful, the only downside is that it doesn't operate 24/7.

101domain Pros

Server speed and comfortable subscription terms - those might be the features you are looking for. Here are the advantages of 101domain:

  • Above-average performance – even if it is not perfect, such speed is something worth appreciation. 
  • Reliable support – while not offering 24/7 customer support, the team at 101domain gives you enough help.
  • Free SSL certificate and domain name – you get both free SSL and free domain name with annual plans. 

101domain Cons

This provider has some downsides to consider. Things like high prices and weak customer support might be a dealbreaker here. Here are the 101domain cons:

  • Higher prices – the prices for the different plans are a little over the board if you ask us.
  • Paid website builder – you have to pay for website builder when you can get it for free from other providers.

101domain Review - The Verdict

Overall, 101domain offers great performance and features, but there are some things missing. Add to your cart the essential features such as back-ups and a website builder, and the already expensive price will get even higher.

While 101domain is a great domain registrar, there is still room to improve when it comes to hosting services.

101domain is great:

If you want a decent shared hosting with free domain security and unlimited bandwidth.

If you've used 101domain yourself, feel free to leave your own 101domain reviews in the comment section below.

Pros

  • Free SSL certificate
  • Plesk control panel
  • Free domain name
  • Above-average performance

Cons

  • Paid website builder
  • Expensive plans

101domain User Reviews

* your email will not be displayed

User comments

Stephen Picardi picture
Stephen Picardi

2019 September 6th

They are holding a client domain hostage because it's being moved away from them. I've been in the business for 30 years and never encountered such incompetence and malice. They... Read more

They are holding a client domain hostage because it's being moved away from them. I've been in the business for 30 years and never encountered such incompetence and malice. They refuse to simply send the authorization code to the email on file. They want me to jump through hoops and send them all kinds of documentation. I'm very happy I have the hundreds of domains I own and manage elsewhere.

    Aaron

    2019 September 17th

    That hasn't been my experience whatsoever. They were very friendly with me when I transferred domains out, and I've been using them for years. Is this your experience, or are... Read more

    That hasn't been my experience whatsoever. They were very friendly with me when I transferred domains out, and I've been using them for years. Is this your experience, or are you just relaying what you read somewhere online?

Stephen picture
Stephen

2019 September 2nd

I’ve bought a lot of domains over the years and 101 consistently has more TLD options than anyone else. I always know I can trust they’ll have what I need... Read more

I’ve bought a lot of domains over the years and 101 consistently has more TLD options than anyone else. I always know I can trust they’ll have what I need and if not, I can easily get in touch with them. Been chatting with Mark for years over there

Performance Pricing User friendly Support Features
Ethan Roche picture
Ethan Roche

2019 August 31st

Had a great experience with 101domain. I was able to purchase several domains with different extensions at a super low cost compared to other sites!

Had a great experience with 101domain. I was able to purchase several domains with different extensions at a super low cost compared to other sites!

Performance Pricing User friendly Support Features
Ranie picture
Ranie

2019 August 29th

I was trying to figure out an issue with my domain name, and I found the customer service to be VERY helpful even though I know nothing about the domain... Read more

I was trying to figure out an issue with my domain name, and I found the customer service to be VERY helpful even though I know nothing about the domain industry! Very professional and on my side.

Performance Pricing User friendly Support Features
Derek Johnson picture
Derek Johnson

2019 August 29th

I've been with 101domain for 3 years and have found them to be very helpful. We have a pretty complicated domain portfolio, but they've been friendly and quick to respond... Read more

I've been with 101domain for 3 years and have found them to be very helpful. We have a pretty complicated domain portfolio, but they've been friendly and quick to respond to all my inquiries.

Performance Pricing User friendly Support Features
Weston Smith picture
Weston Smith

2019 August 27th

I was having some trouble figuring out how to activate the SSL on my site after I purchased it and after a few minutes of chatting with an agent, they... Read more

I was having some trouble figuring out how to activate the SSL on my site after I purchased it and after a few minutes of chatting with an agent, they were able to solve the problem for me. The agent was super respectful and helpful, this really pushed their service above and beyond! I definitely will be using 101domain for all of my sites.

Performance Pricing User friendly Support Features
Ho picture
Ho

2019 March 7th

Can't have any other domain name registration provider worse than this 101domain company. I searched my domain name on their site and it was shown as available to register. They... Read more

Can't have any other domain name registration provider worse than this 101domain company. I searched my domain name on their site and it was shown as available to register. They charged me full price for the first year of the domain name and asked me to upload all kinds of personal documents to verify my information. After more than 10 hours I still can't find the domain name is working, or activated, so I chatted twice using their online-chat with their customer officer, and also raised a ticket. They finally said it was their error that they didn't know the domain I have chosen and PAID FOR ALREADY has been taken and cannot be registered. A COMPLETE WASTE OF TIME!