AccuWebHosting Review

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Bart Keating

59 comments

2019 October 2nd

The choice of hosting can depend on so many factors it’d be hard, if not impossible, to list them all. While some businesses need highly specialized infrastructure with top-notch performance, the majority of those looking for hosting don’t need much more than a company offering a wide range of various hosting services.

In this AccuWebHosting review, I’ll dive deeper into one of the services offered by such a company and see if going broad can affect the quality of an individual offer from their portfolio.

What Is AccuWebHosting?

AccuWebHosting (AWH) is an experienced (established in 2002) web hosting provider offering all the standard hosting services: shared hosting, private and dedicated servers. With seven data centers around the world located in the US, Canada, France, Australia, Singapore, India, and the Netherlands, it has become a one-stop shop for over 55,000 global customers.

Their client base includes beginners, seasonal entrepreneurs, and established businesses who have been with them for a number of years and slowly advanced from the most basic services. On top of that, AccuWebHosting is actively helping students – but I will get to that later.

Company’s portfolio includes all the core services every business might be looking for:

  • Shared Web Hosting, including Linux and Windows servers, as well as application hosting
  • Cloud Hosting
  • Special WordPress packages
  • VPS Hosting
  • Dedicated Servers

Additional services and products such as CDN hosting, SSL certificates, domain registration, and anti-spam email protection.

accuwebhosting review services

For my AccuWebHosting review, I chose to take a closer look at their shared hosting SSD packages. I believe it would be a natural pick for anyone who would come to the site looking for the most basic option to host a website.

AccuWebHosting Pricing

The SSD hosting packages are divided into three different tiers - their prices are $3.09, $5.09, and $9.99 a month respectively. However, it's worth to notice that these prices are only valid when purchasing the plans for several years in advance.

accuwebhosting review shared web hosting

The real price for a short-term (6 months minimum) commitment equals around $3.25/mo for the Personal plan.

And the shortest term for the other two plans is $5.65/mo for Small Business and $13.02/mo for Enterprise plans.

Here are all the plans and their available lengths, visualized on the table:

Personal Small Business Enterprise
3 months - $16.95 (~$5.65/mo.) $39.06 ($13.02/mo.)
6 months $19.51 (~$3.25/mo.) $33.62 (~$5.60/mo.) $76.46 ($12.74/mo.)
1 year $38.89 ($3.24/mo.) $66.26 ($5.52/mo.) $144.46 ($12.04/mo.)
2 years $76.46 ($3.19/mo.) $127.46 ($5.31/mo.) $263.46 ($10.98/mo.)
3 years $111.24 ($3.09/mo.) $183.24 ($5.09/mo.) $359.64 ($9.99/mo.)

However, these are the prices that you'll see once you'll come to the company's checkout. They're actually higher than the advertised ones.

Personal Small Business Enterprise
3 months - $19.95 $45.95
6 months $22.95 $39.55 $89.95
1 year $45.75 $77.95 $169.95
2 years $89.95 $149.95 $309.95
3 years $130.87 $215.85 $423.11

What's the deal? Let me explain.

Once you go to the last step of the checkout, everything clears up. All prices that are listed in the first table and which are publicly available on their site, come with a 15% recurring discount. The discount lasts forever with the first purchased plan (according to their support).

accuwebhosting review linux shared hosting

Note: After heading back to the pricing page I’ve discovered that they actually informed about it below the pricing table – but the text was so small that I missed it the first time I visited it. Overall, the prices are not bad, but the process is very confusing and misleading.

accu web hosting review billing cycle

AWH SSD Shared Hosting Plans in More Detail

For the (quite small) price, one gets a very decent setup. The only drawback is just 1 GB of memory, which I consider essential for running multiple apps.

Because it’s the same for all plans, I think that once you max out the Starter plan resources, you will have to move to a different service such as their cloud hosting. But it will depend entirely on your RAM consumption.

Starter Advanced Pro
Disk space 10GB 30GB 50GB
Bandwidth 60GB 100GB 200GB
Domains supported Unlimited Unlimited Unlimited
SSL Included Included Included
Email accounts 150 500 Unlimited
Customer Support 24/7 Phone or Live Chat 24/7 Phone or Live Chat 24/7 Phone or Live Chat
Free Automated Backups Yes, daily Yes, daily Yes, daily

But there's another thing to note - shared hosting plans are only hosted on Denver, USA datacenter. Meaning that if you'll want a shared hosting option for a different location, well, you'll have to choose elsewhere.

Other features look pretty standard for an offer in their pricing point. What I like are their 24/7 support and a good DDoS protection.

AccuWebHosting Performance

The company offers 99.9% uptime guarantee which, based on our uptime calculator, means that your site can go down for no more than 10 minutes 4 seconds every week (on average). A decent SLA which is considered to be a standard in the industry.

accuwebhosting review uptime

And what about response times? Well - they're pretty good. Not groundbreaking by any means, but very stable all around the world. Users in Europe and the US won't have any issues connecting to your website.

accuwebhosting review performance

AccuWebHosting Pros

So, now that we know the pricing, features, and performance - let's start wrapping things up. Here are the things that I loved while doing this AccuWebHosting review:

24/7 Support

AccuWebHosting support is available through live chat, tickets, and phone. And what's even better, the customer support is actually really helpful, and available 24/7. 

accuwebhosting support

Scholarship and Hosting for Students

This is something I have mentioned at the beginning of my AccuWebHosting review. I’m always happy to see companies that are willing to give a small portion of their profits (no matter how small) to help others.

The company offers a $1,000 scholarship to a successful (currently enrolled) student that records an interesting video on a topic of the scholarship round. There are two rounds every year during which students can send their videos. 

accuwebhosting scholarship college

On top of the main prize, students can also apply for a free hosting plan for the duration of their studies.

While the packages are quite basic, they are completely free. Student package includes:

1 Website, 2 GB SSD Storage, 30GB Bandwidth, 5 FTP Accounts, 25 Free Emails, and 10 Databases.

Overall, both of these things about AccuWebHosting are genuinely really interesting - and it's nice to see a hosting company do that.

Free Website Migration

They are willing to help you migrate your website from any other provider without any fee. It's always a good feature to have while nothing is eternal in this life. Especially hosting providers. Well, unless it's 1&1, still going strong from another millennium.

Free Domain Name, Shared SSL, Email Address, and Daily Backups

These are essential features that you'll definitely need from your hosting provider. While you can pay for these in addition, in my opinion, it's always nice to get them included in your hosting plan.

AccuWebHosting Cons

Sadly, despite such great features and generosity towards students, there are some things I didn’t like.

No Data Center Location Choice

Even though the company operates seven data centers around the world, you can’t choose the location of the Linux SSD Shared Hosting package.

If you expect a lot of traffic from outside the US, this could be a big drawback. But, if the majority of your visitors comes from within the US, that shouldn’t be a big problem.

Hidden RAM Specs

I couldn’t find RAM details (which, by the way, are quite low) anywhere on the site.

The only way to get the actual number was to contact their sales team. It seems as if they were trying to hide it, knowing that it’s not enough to run any decent number of applications on the server.

Overall, on AccuWebHosting shared plans you may not be able to run several higher-demanding applications (such as Magento) all at once. And that

Ambiguous Pricing & Discount Policy

While all details seem to be laid out, it’s not done in a clear way.

To fully understand how much I’m going to be charged, I had to go back and forth their checkout and double-check what I’m about to pay. As the “discount” is recurring, they could have just got rid of it and charged it as a base price without confusing their customers.

AccuWebHosting Review - Summary

Apart from the confusing pricing policy, I’m confident that the offer of SSD Linux shared hosting from AccuWebHosting is a good choice for any beginner or seasoned entrepreneur - provided they won't try to run too many applications or host too many websites.

Naturally, you have to be prepared to switch the plans in the future – but as a one-stop shop, I’m sure they’ll be able to offer you an upgrade – at a reasonable price!

Pros

  • 24/7 support
  • Free option for students

Cons

  • Hidden RAM info
  • Pricing policy is a bit confusing
  • No choice of location for shared hosting plans

AccuWebHosting User Reviews

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User comments

Rob picture
Rob

2020 February 21st

I have used various hosting providers over the years. Hands-down, AccuWeb is the best IMHO. I needed a web host that offered a Windows plan and AccuWeb has been more... Read more

I have used various hosting providers over the years. Hands-down, AccuWeb is the best IMHO. I needed a web host that offered a Windows plan and AccuWeb has been more than I had hoped for. Above everything else though, their service is excellent. The fact that I can submit a ticket for help gives them a huge plus to me when I have dealt with other service providers, in more than just web hosting, that only offer chat. Once I submitted a ticket I got an automated response letting me know when to expect a response by and I got the response well within the SLA. They took care of my request, which wasn’t a problem but an additional need on my part, extremely fast. Their communication throughout was professional and courteous. I highly recommend them!

Gboyega Olusanya picture
Gboyega Olusanya

2020 February 19th

I am new to the web hosting platform, however so far so good. I can definitely say the support I have had has been great. As for features, I am... Read more

I am new to the web hosting platform, however so far so good. I can definitely say the support I have had has been great. As for features, I am unable to give an honest verdict now but the email is lacking in features, that - I have noticed

Prince Gabriel picture
Prince Gabriel

2020 February 17th

AccuWebHosting is the best. What I enjoy most is their customers support. The are always there to guide you through technical issues. The respond with speed and effectively and also... Read more

AccuWebHosting is the best. What I enjoy most is their customers support. The are always there to guide you through technical issues. The respond with speed and effectively and also their plans are much affordable than other hosting companies I compared with. I will give them more than five stars if possible.

Al Houstoun picture
Al Houstoun

2020 February 13th

I took over the position of webmaster for our group's site. At that time I was not familiar with this style of posting or maintaining a site that required a... Read more

I took over the position of webmaster for our group's site. At that time I was not familiar with this style of posting or maintaining a site that required a domain and web services. I have Accuweb they are quick to respond to my questions and provide me with video links to guide me through the steps to maintain. It has made the transition easier and I know I can count on them!

Performance Pricing User friendly Support Features
gar mcdo picture
gar mcdo

2020 February 12th

Very poor experience with these people. Had setup problems with every feature. Problems with login, going to webpage, finding the email section. Multiple email communication with their support dragged out... Read more

Very poor experience with these people. Had setup problems with every feature. Problems with login, going to webpage, finding the email section. Multiple email communication with their support dragged out over most of the day. Finally, patience ran out and I cancelled. Did not wish to spend the next two years with this level of technology and support skills.

Dan Whitten picture
Dan Whitten

2020 February 1st

This is a great service for nonprofit or community organizations who have a very small budget. Tech support is always great and helpful, and the website has never experienced any... Read more

This is a great service for nonprofit or community organizations who have a very small budget. Tech support is always great and helpful, and the website has never experienced any downtime, (unless you don't submit a review which they make you do to prove that your account is still "active"). Overall a great company and service.

Performance Pricing User friendly Support Features
Violet Heath picture
Violet Heath

2020 January 22nd

Great customer service, very quick responses to opened tickets, often in a matter of minutes, 24/7. Very thorough professional advice, which is very important for starters. Very responsive chat facility.... Read more

Great customer service, very quick responses to opened tickets, often in a matter of minutes, 24/7. Very thorough professional advice, which is very important for starters. Very responsive chat facility. Very affordable competitive prices with "earn money" affiliates/programmes. Fully satisfied and recommend to anyone.

Marta Tena Briceño picture
Marta Tena Briceño

2020 January 15th

Great service Very helpful, if you need something they give you great assistance

Great service Very helpful, if you need something they give you great assistance

Abdelilah picture
Abdelilah

2020 January 14th

Speed. Reliable. Good Support. thanks AccuWebHosting :)

Speed. Reliable. Good Support. thanks AccuWebHosting :)

Performance Pricing User friendly Support Features
Abdelilah picture
Abdelilah

2020 January 9th

Speed. Reliable. Good Support. thanks AccuWebHosting :)

Speed. Reliable. Good Support. thanks AccuWebHosting :)