B12 Review

Overall Rating:
8.1
Performance
8.2/10
Pricing
7.8/10
User friendly
8.5/10
Support
7.0/10
Features
8.8/10

No, we're not here to talk about nutrients! B12 isn't just the name of a vitamin, it's also a unique, artificial intelligence (AI) powered website builder and hosting service.

But is this service ready to compete with the website building industry giants? And does it really allow you to build a functional website in 60 seconds, as its website claims?

B12 Review - Home Page

Find out in my B12 website builder review.

Straightforward to Set Up

Signing up to B12 is easy. This is one of the most user-friendly website builders I've used. A free plan is available to all users, but you’ll have to use a B12.io domain.

So I justed clicked 'Get Started' to open the site creation wizard and get my website building process on the way.

B12 Review - Website Builder

It asked me for information such as:

  • My email address
  • An old website address
  • Business name
  • Business address
  • Business category
  • Social media profiles 
  • Brand personality tags
  • Website structure
B12 Review - Website Builder - Business Tags

After that, I selected a site theme and customized it with my own font and color palette. My theme was already filled with related images and text, so I was able to see how my site will look to the user immediately.

B12 Review - Website Builder - Colors and Fonts

The final stage was to schedule a call with a design consultant to discuss my new website.

AI Designed with Human Assistance

With B12, a lot of the design work is done for you before you begin editing your site. After you've given the AI assistant the information it needs, it automatically imports site content for you to use. 

In my case, the AI did a good job of finding appropriate information for my B12 website. It was able to fetch the LinkedIn profile and contact information, that I needed, from other places on the internet.

B12 Review - Website Builder - Editor

The AI created text and images for different parts of my website. And it wasn’t the standard "Lorem ipsum" that you see everywhere, the text and images were relevant to the purpose of my website.

It saves you hours upon hours of work because you only need to edit the content that's already created for you.

An Intuitive Interface

AI doesn't make the entire site for you so, once it's finished finding content, you can modify the site yourself. I am pleased to report that the editor is flexible and easy to get the hang of it.

While the editor itself isn't Drag and Drop, it's intuitive when selecting and editing different parts of your website. You can select and edit your content in the sidebar on the left, or just click on the element you want to edit directly.

B12 Review - Website Builder - Contact Page

It's based on the WYSIWYG principle, meaning that you always see exactly what your final website will look like. And you can even view how your website will look on a tablet or mobile device.

Responsive Customer Support

The free plan, sadly, doesn't include customer support but all paid packages include live chat, email, and phone assistance. I tested this service and received quick responses from support staff.

B12 Review - No Support

No support for a free plan doesn't sound like a great feature. But you can still get help with your website from professional designers. It won't be as fast as phone support but hey, B12's team still helps for free.

Even without support, B12 is trying to help you out on your journey. You can browse its resource center and learn more about website design, content creation, traffic generator, and similar topics.

B12 Review - Help Center

Add a decent size help center with most common questions to the party, and, even with the free plan, you got yourself a great deal.

B12 Pricing

B12 offers five different plans, ranging from free to $224/month. Each paid plan includes unlimited storage and bandwidth and allows you to link a custom domain name.

It's important to note that all paid plans require a one-off set up fee based on your needs.

B12 Review - Pricing

If you want to get any plan cheaper, you have to opt-in for a plan at least for a year. That's a perfect deal if you are serious about the future of your project. If you choose to be billed monthly the price can rise by $25/mo.

B12 Plans in More Detail

Let's look at how those plans stack up against one another:

FreeBasicPremiumSEOSEO Pro
PriceFree$26$53$89$224
Disk SpaceLimitedUnlimitedUnlimitedUnlimitedUnlimited
BandwidthLimitedUnlimitedUnlimitedUnlimitedUnlimited
DomainSub-DomainCustomCustomCustomCustom
SupportNoneLive Chat, EmailLive Chat,
Email,
and Phone
Live Chat,
Email,
and Phone
Live Chat,
Email,
and Phone
SSL Included?YesYesYesYesYes
Third-Party AppsNoNoYesYesYes

The $26/month Basic package offers the best value as it includes unlimited bandwidth and storage. It's a shame it doesn't come with phone support, though.

When judging the price it's important to compare B12 value and what you're getting. Reviewing these plans against shared hosting providers like Hostinger or Squarespace will make these plans look expensive.

B12 Review - Scheduling

But if you take into account the help and support from professional developers you are getting, the price point starts to look really affordable.

Especially if we compare this price to hiring a freelancer or an agency to create and maintain a custom design website.

B12 Features

But just creating and hosting a website isn't the end of our work, well, most of the time that is. Sometimes you need help with marketing or other aspects of your business. For that reason, B12 has extra features to help you track and evolve your website.

Features like contact manager, recommendations, and booking give extra functions to your website. They allow you to have better communication with your users and have everything in one place. The best thing? These features are free and easily integrates without slowing your site down.

B12 Review - Features

B12 basically has a whole team full of specialists to help your website. If you need a designer, SEO specialist, or a copywriter to help you out, you can find everything in one place. You don't need to look for a freelancer and explain what you do all over again, so it saves you a lot of time.

There are paid add-ons that you can get, like email marketing. It cost $45 a month (if you pay for at least a year, if you want to pay monthly it will be $50).

As a marketing tool, it is on the more expensive side, but you will receive help, templates and most important AI-generated emails. They will even match your website's style.

B12 Review - Add-ons

Basically you have a whole agency worth of professional at your fingertips.

B12 Performance

B12 guarantees you a 100% uptime and fast loading time. And these aren't just empty promises, I found that throughout our testing my site was up 100% of the time.

B12 Review - Uptimebot

When putting my website through the GTmetrix speed test, I got great results. My website got A's in both the PageSpeed score and the Y slow score. Meaning that my content and hosting itself was nearly perfectly optimized for my websites.

B12 Review - Gtmetrix

And the page fully loaded its content in 3.5 seconds. This loading time is impressive, especially considering that my website was full of images, articles, and videos.

B12 Pros

  • Free plan: can create and launch a website for free with a b12 subdomain.
  • Unlimited storage space and bandwidth: you get unlimited resources when choosing.
  • Great performance and speed: your website will be optimized and will run smoothly.
  • AI website builder: B12's AI creates not only your website but also content in minutes.

B12 Cons

  • No support for free plan: you can only get support when opting-in for a premium plan.

Final Thoughts

I was impressed by the efficiency of B12's website designer, It did most of the designing and content creation for me. And you get help from professional designers to finalize your website.

Putting everything together - B12 is simple yet poferfull AI based website builder. And with the free plan available, there is no reason for you not to try it out.

What do you think? Post your own B12 reviews below!

Pros

  • Free plan
  • Unlimited storage space and bandwidth
  • Great performance and speed
  • AI website builder

Cons

  • No support for free plan

B12 User Reviews

  1. Full Tan Sun Club picture Full Tan Sun Club
    2019 September 8th
    Reply
    Performance Pricing User friendly Support Features

    B12 has been an exceptional company to work with! The tech support that’s offered is second to none. Very happy that their platform allows me the freedom to design and create my own site.

    1. Amanda picture Amanda
      2019 September 11th
      Reply

      Hello Kerrianne! Thank you for the B12 review! It’s been amazing working with you as well 🙂
      Amanda from B12

  2. Kate Collins picture Kate Collins
    2019 September 7th
    Reply
    Performance Pricing User friendly Support Features

    B12 Offers the easiest website build ever
    B12 Offers the ability to build a website by gathering data from existing social media platforms. This allowed me to put together a professional website over the weekend with no assistance whatsoever. I can tweak and change the website whenever I need. It is so easy to use I’ve been really thrilled to finally have a professional website up and running so easily. The monthly fee is well worth the peace of mind and ease of use.

    1. Amanda picture Amanda Lim
      2019 September 11th
      Reply

      Hey Kate! Thank you for your kind review! We are so happy to hear that you enjoyed your B12 experience with us!
      Amanda from B12

  3. Maurice Marwood picture Maurice Marwood
    2019 September 4th
    Reply
    Performance Pricing User friendly Support Features

    B12 met my expectations for performance and creativity. They demonstrated good creativity and made enhancements as requested, and suggested some changes as well. Good on-going support.

    1. Amanda picture Amanda Lim
      2019 September 11th
      Reply

      Hey Maurice! Thank you for your kind words! Our customer success team is very happy to hear that you appreciate the help and support!
      Amanda from B12

  4. Deems Palmer picture Deems Palmer
    2019 September 4th
    Reply
    Performance Pricing User friendly Support Features

    B12 web builder team is completely awesome. True professionals with prompt courteous service. We have increased our web referrals by 300 percent!

    Deems Palmer
    The Chatterband

    1. Amanda picture Amanda Lim
      2019 September 11th
      Reply

      Hey Deems! Thank you for the positive review, it’s been great working with you 🙂

  5. David J Reid picture David J Reid
    2019 September 4th
    Reply
    Performance Pricing User friendly Support Features

    B12 is a great platform for those who want an affordable option to traditional website design.They were very quick and very responsive. They got me up and running in a matter of days, not weeks or months. I highly recommend their service.

    1. Amanda picture Amanda Lim
      2019 September 11th
      Reply

      Hey David! You are too sweet thank you for your amazing review!
      Amanda from B12

  6. Chuck H. picture Chuck H.
    2019 September 4th
    Reply
    Performance Pricing User friendly Support Features

    Absolutely top-notch service for novices who have a good business idea but no technical know-how for web services. Just be aware that as much as the service touts website optimization, it is not turnkey and does require a lot of upfront effort by the site owner to engage with social media, Adwords, and other marketing campaigns for it to be effective. We have since unsubscribed and are winding down our business. However, we are using our prepaid plan and letting it just run/host the site at the cheapest hosting level until our business is discontinued.

    If B12 ever offered an absolute turnkey solution that created AdWords for us, I would come back and try it again.

  7. Jeff F picture Jeff F
    2019 September 4th
    Reply
    Performance Pricing User friendly Support Features

    Very easy process to start, high attention to details, willingness to fix things that to some may seem small! This was just during what I’ll call the honeymoon phase…. we paid them and once they completed it to my surprise I’d say they are now as responsive or possibly more! The chat function is awesome! They’re always quick to respond! And typically have fixed things under an hour. Very impressed!

    1. Amanda picture Amanda Lim
      2019 September 11th
      Reply

      Hey Jeff! Thanks for the amazing review, I know our team really enjoyed working with you. You are incredible!
      Amanda from B12

  8. Joseph Hudson picture Joseph Hudson
    2019 September 4th
    Reply
    Performance Pricing User friendly Support Features

    The staff at B12 is there best asset! These guys were just metuculously detailed and totally in tune with my vision for my website. I love the that i was kept fully informed through every step of the provess. The biggest thing though is they havent left me hanging but they’re constantly informing me of ways to increase customer satifaction, aquire new customers and be successful in my business. Thanks guys.

    1. Amanda picture Amanda Lim
      2019 September 11th
      Reply

      Hey Joseph! You are amazing, so glad your site turned out well! Thank you for such an encouraging review, we’ll definitely try our best 😀
      Amanda from B12

  9. christopher doran picture christopher doran
    2019 September 4th
    Reply
    Performance Pricing User friendly Support Features

    After experiencing the ups and downs of web services over the years, it has beena true pleasure working with B12. Simply put, they are fast, responsive, do excellent work, provide valuable feedback and insights all at affordable prices. Service and questions are handled quickly and in a friendly personal manner whether it is via email, or on the phone. They listen to what I want to accomplish, translate my ideas into executable componements on my site. I highly recommend B12.

    1. Amanda picture Amanda Lim
      2019 September 11th
      Reply

      Hey Chris, thank you for the amazing review, it’s been such a pleasure getting to know you and your business!
      Amanda from B12

  10. John Matthews picture John Matthews
    2019 August 21st
    Reply
    Performance Pricing User friendly Support Features

    Have loved my B12 experience!

    1. Amanda picture Amanda Lim
      2019 September 11th
      Reply

      Hey John, you are incredible! Thank you for the positive words! Could you email me the email address that you signed up with B12? I’d like to to thank you personally! ([email protected])
      Amanda from B12

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