2019 October 4th
With millions of hosted websites, BigRock is a fairly popular Indian hosting provider. BigRock offers several plans, meant to be fitting for both complete online beginners and more established entrepreneurs.
But is it any good?
In this BigRock review, I'm going to have a look at its services and see if that's a hosting provider you should trust.
What Is BigRock?
BigRock has a nice suite of products for people that want to build a website. While some companies focus on just a few products, BigRock has decided to take on as much as possible.
It's a serious one-stop-shop. Here are the main services, currently offered by BigRock:
- Domain name registration and transfer
- Shared Linux/Windows hosting
- Linux/Windows Reseller hosting
- Specialized hosting (WordPress, CMS, eCommerce)
- Cloud hosting
- VPS hosting
- Business email services
That's quite a lot - but is it a lot of quantity, or also a lot of quality? Let's take a look at the most popular (and the most essential) service - shared hosting, and see just how good BigRock really is.
BigRock shared hosting is fairly inexpensive - the prices start at $1.59/month and go all the way to $7.39/month.
Let’s go through a quick overview of their plans:
- Starter - $1.59 per month, 1 website, 10GB disk space, 200 email accounts
- Advanced - $3.49 per month, 1 website, unlimited space, unlimited email accounts
- Business - $5.39 per month, 3 websites, unlimited space, unlimited email accounts
- Pro - $7.39 per month, unlimited websites, unlimited space, unlimited emails
One of the things you should note about the pricing is that the prices listed above are “starts at” prices.
When you look closer, that price is only available when you buy hosting for ten years.
This is the longest period of time discount we have ever seen. Month to month plans are not available, and you have to purchase this hosting option for a minimum of one year for Starter and Individual plans or for at least 3 months for Business and Pro plans.
.If you purchase for the one-year minimum, the prices increase, and become like this:
- $2.39/month - Starter
- $4.29/month - Advanced
- $6.09/month - Business
- $7.39/month - Pro
BigRock Review - Plans in More Detail
Now, let's have a look at those plans and see how good they actually are.
Here are all 4 BigRock shared hosting plans, compared to one another for this BigRock review:
|How many domains are allowed?||1||1||3||Unlimited|
|HDD or SSD used in servers?||HDD||HDD||HDD||HDD|
|Assisted website transfer||Paid||Paid||Paid||Paid|
|cPanel||Included (trial)||Included (trial)||Included (trial)||Included (trial)|
|Auto-installer||Included (Softaculous)||Included (Softaculous)||Included (Softaculous)||Included (Softaculous)|
|Money-back guarantee||30 Days||30 Days||30 Days||30 Days|
|Customer support||Live Chat, Phone, Forum||Live Chat, Phone, Forum||Live Chat, Phone, Forum||Live Chat, Phone, Forum|
|Choice of server location||Yes - India or USA||Yes - India or USA||Yes - India or USA||Yes - India or USA|
|Free automated back-ups||No||No||No||No|
Now that we know the details, what do these details translate to in terms of performance? Let’s see.
BigRock promises server uptime of 99.9%. In simple terms, that's actually pretty bad - it means that your website can be down for nearly 44 minutes every week.
The performance isn't great, too. During the BitCatcha tests of the hosting servers, BigRock never really exceeded the overall grade of C, performing surprisingly bad in India and Japan.
It's nothing tragic - but nothing good, either. Overall, BigRock performance is not impressive.
Now that we know a little bit more about BigRock, let’s get into the pros and cons of this BigRock review so you can make a decision on whether or not this is the right hosting provider for your website.
A full suite of products - If you don’t feel like shopping around for different products and services that you need for your website, BigRock is a great option. You can get everything from your domain name, security needs, website builders and more from BigRock. Easy product management through your account will make things very simple once you start adding additional services.
Pricing - overall, BigRock is inexpensive. Just for a couple of dollars a month, you can have your website up and going. Just be vary, that the advertised prices will only be valid when buying hosting for a crazy period of 10 years.
Performance - speed is perhaps the most important thing for every host. A fast page means happy visitors, happy visitors mean more money. However, as it turns out, BigRock isn't all that fast. With only average/below-average performance, it lags behind a lot of the competitors.
Customer support - While they say that they have live chat for customer support, that is not the case. If you click on the live chat button, you are taken to a submission form that tells you to leave your information to be contacted when support is online. This means that the support is more like email or a support ticket system instead of a live chat.
BigRock Review - Final Thoughts
BigRock is a decent one-stop-shop for most things hosting. However, this provider isn't exactly great at anything it's doing. The performance is weak, the pricing is a bit unusual, and the customer support isn't up to par with the rest of the competition.
With other hosting providers offering easy to understand pricing and full discounted prices without having to commit to ten long years of hosting services, you can find a high-speed hosting service without the long-long upfront commitment. Sorry, BigRock, but we’re going to have to roll you out of the way.
- 99.9% Uptime
- Unlimited Bandwidth
- 24/7 Support
- Cheap Hosting
- 10 Year Billing Cycle!
- Mediocre Performance
- All Additional Features are Paid