What Is BigRock?
Founded in 2010, BigRock is an India-based internet services company. Approaching ten years of being in business, there is much to be found about them online. Many of the reviews are mid to high favorability for the hosting provider which is promising. We wanted to do our own research for our Big Rock review. Let’s move on to see what we found.
Services Offered By BigRock
Powering more than 6 millions domains BigRock has developed a nice suite of products for people that want to develop a website. While some companies focus on just a few products, BigRock has decided to take on as much as possible. Here is the list of services that are available through BigRock:
- Domain Name Registration and Transfer
- Shared Linux Hosting
- Reseller Hosting
- Specialized Hosting (WordPress, CMS, eCommerce)
- Cloud Hosting
- VPS Hosting
With this list of services, you begin to think that BigRock might know what they are doing in the hosting industry. Is that the case? Are they all they're cracked up to be? Let’s find out by looking at the pricing and plans in this Big Rock review.
BigRock Prices & Plans
In this review, we are going to be looking at their shared Linux hosting. While there are many other services, their Linux hosting service is one of the most popular, so we want to look it over for you to see if it is a good option for your website needs.
Let’s go through a quick overview of their plans:
- Starter - $1.59 per month, 1 website, 10GB disk space, 5 email accounts
- Advanced - $3.49 per month, 1 website, unlimited space, unlimited email accounts
- Business - $5.39 per month, 3 websites, unlimited space, unlimited email accounts
- Pro - $7.39 per month, unlimited websites, unlimited space, unlimited emails
One of the things you should note about the pricing is that the prices listed above are “starts at” prices. When you look closer, that price is only available when you buy hosting for ten years. This is the longest period of time discount we have ever seen. Month to month plans are not available, and you have to purchase this hosting option for a minimum of one year for Starter and Individual plans or for at least 3 months for Business and Pro plans.
.If you purchase for the one-year minimum, the prices are:
- $2.39/month - Starter
- $4.29/month - Advanced
- $6.09/month - Business
- $7.39/month - Pro
BigRock Review - Plans in More Detail
While the pricing was a bit of a shocker, let’s see what we find as we go through the plans in more details for our BigRock review. Are we going to be pleasantly surprised?
|How many domains are allowed?||1||1||3||Unlimited|
|HDD or SSD used in servers?||HDD||HDD||HDD||HDD|
|Assisted website transfer||Paid||Paid||Paid||Paid|
|cPanel||Included (trial)||Included (trial)||Included (trial)||Included (trial)|
|Auto-installer||Included (Softaculous)||Included (Softaculous)||Included (Softaculous)||Included (Softaculous)|
|Money-back guarantee||30 Days||30 Days||30 Days||30 Days|
|Customer support||Live Chat, Phone, Forum||Live Chat, Phone, Forum||Live Chat, Phone, Forum||Live Chat, Phone, Forum|
|Choice of server location||Yes - India or USA||Yes - India or USA||Yes - India or USA||Yes - India or USA|
|Free automated back-ups||No||No||No||No|
Now that we know the details, what do these details translate to in terms of performance? Let’s see.
BigRock Review - Performance
We've tested their USA servers. Well, what do you know? The hosting is mediocre as is their 99.9% uptime. Nothing to brag about for this company.
BigRock Pros & Cons
Now that we know a little bit more about BigRock, let’s get into the pros and cons of this BigRock review so you can make a decision on whether or not this is the right Linux hosting for your website.
BigRock Review - Pros
Full suite of products - If you don’t feel like shopping around for different products and services that you need for your website, BigRock is a great option. You can get everything from your domain name, security needs, website builders and more from BigRock. Just have full pockets of money, because nothing is for free... But it's still a Pro, right?
Easy to navigate website - The website is easy to navigate, and you can find the products that you want easily even though there is a lot to go through. Some sites that offer a lot of products make it confusing and difficult, but BigRock is an exception.
BigRock Review - Cons
Pricing - Where should we even get started? Everything is paid, nothing is included in plans. No SSL, no normal security, no website builder. You just get a car without wheels. Not only that but having to purchase ten years of hosting to get the best deal is somewhat ridiculous.
Customer support - While they say that they have live chat for customer support, that is not the case. If you click on the live chat button, you are taken to a submission form that tells you to leave your information to be contacted when support is online. This means that the support is more like email or a support ticket system instead of a live chat.
BigRock Review - Final Thoughts
So, we are down to the end of our BigRock review. We’ve looked at the good, the bad, and the ugly. What is the final verdict? Should you give BigRock the opportunity to rock your website or pass on to another hosting provider?
If you are looking at the performance and speed part of BigRock, you are getting a lot of bumps along the road. And the pricing is the huge ditch in the middle of your way. So, now try going further this road with your wheel-less car. With other hosting providers offering easy to understand pricing and full discounted prices without having to commit to ten long years of hosting services, you can find a high-speed hosting service without the long-long upfront commitment. Sorry, BigRock, but we’re going to have to roll you out of the way.
- 99.9% Uptime
- Unlimited Bandwidth
- 24/7 Support
- 10 Year Billing Cycle!
- Mediocre Performance
- All Additional Features are Paid