2019 October 2nd
DonWeb is a South America focused web hosting company, with its sole data center located in Santa Fe, Argentina.
Keen to provide as much as possible to its customers, DonWeb offers an array of services outside of web hosting including email, digital marketing, and domain registration services.
But how does this Argentinian hosting provider match up to competition? Read on to find out in my DonWeb review.
My First Impression
Well, my first reaction was "where is my translator", simply because the site is only available in Spanish and Portuguese. Obviously, if you are located in South America, or looking to reach a South American audience, you'll probably be fluent in one of those languages already.
However, jokes aside, if you have a decent level of Spanish or Portuguese, or if you've translated the site into English using Google translate, navigating DonWeb's services is easy enough.
It’s also relatively simple to order a DonWeb hosting package. I did find that the payment client was slightly slow to connect, but once I had actually purchased a DonWeb hosting plan and entered the client area of the site, everything was stable and speedy.
DonWeb's customer support team is available 24/7. You can contact them using a Miami area code phone number, over Skype or using live chat.
When I tried getting in touch, I found the technical staff evidently had a good grasp of web hosting topics and were perfectly polite. However, other DonWeb reviews seem to go against my experience. Although I cannot verify their claims, it's clear many past clients have horror stories about this company's customer service.
These negative reviews shouldn’t necessarily be taken at face value, but do take them into consideration before signing up for DonWeb.
DonWeb offers a wide range of hosting packages including shared, WordPress, VPS, and dedicated server hosting. Prices on the DonWeb site are offered in Venezuelan Bolivars. Given exchange rates at the time of writing, that means they are extremely cheap when converted into US dollars.
In this DonWeb review, I'll focus on the three main types of hosting you are likely to be interested in.
|Shared Hosting||Cloud Hosting||Dedicated Hosting|
|Disk Space Limit||Unlimited||10GB||480GB|
|SSD / HDD||SSD||SSD||SSD|
|SSL||Not Included||Not Included||Not Included|
|Money Back Guarantee||30-day||30-day||30-day|
|Customer Support||24/7 Phone, Skype and Live Chat||24/7 Phone, Skype and Live Chat||24/7 Phone, Skype and Live Chat|
To be honest, I was quite impressed with DonWeb's pricing. Even the dedicated server package, which is far more expensive than the shared hosting plan, is relatively cheap for the industry.
But if you're looking for an absolute bargain of a hosting plan, it's obvious that the shared hosting package offers a spectacular spec sheet for very little cash.
At just $4.99/month, it's seriously impressive that DonWeb manages to offer unlimited SSD storage. However, one thing to note is that this figure can increase as you sign up for the various customization options that DonWeb makes available. This includes the likes of an SSL certificate, which can be added for an extra $21.50 per year.
Certainly from a value for money perspective, DonWeb looks a good bet even if you require a powerful hosting package. I also like that they offer a 30-day money back guarantee.
Although I did experience a few minor issues, DonWeb actually performs reasonably well and your website should operate smoothly for the majority of visitors.
That is, however, unless they are checking in from Japan - this particular server had a terribly long response time.
DonWeb Review: Final Thoughts
Although other DonWeb reviews have been rather negative, my experience certainly wasn't all bad.
There are a lot of accusations that the company delivers a poor user experience and fails to provide services which are promised to users. This is obviously extremely serious, but at the same time, such feedback must be taken with a pinch of salt.
DonWeb actually performed okay for me, it offered good specs at a decent price, and overall I think it's worth considering. Perhaps users would be advised to seek assurance from customer service before signing up. I also suggest you take advantage of the 14-day free trial.