2019 October 2nd
Dot5Hosting is a small hosting company focusing on Linux-based shared hosting and claiming to have top class technical support. Also, aiming to provide affordable services, Dot5Hosting is often a choice of beginners that need to build their online presence.
But this small company has strong backing.
At some point during the last decade, it got scooped up by Endurance International Group (EIG). The same EIG, that owns some of the biggest hosting providers like HostGator and Bluehost.
But EIG is known to exhaust reputable hosts. So how does it go for Dot5Hosting?
In this Dot5Hosting review, we'll see whether the host is worth you time and money, or EIG took it to the twilight of many hosts.
Without any further ado, let's start!
Dot5Hosting has only one shared hosting plan with the introductory pricing of $5.95/month. For the price, you'll be provided with unlimited disk storage, domain name, and unlimited websites you can host.
Unfortunately, to get the advertised price, you'll need to choose a 2-year plan. You can also choose 1-year plan, but it's slightly more expensive - costing $6.95/month.
Keep in mind, that the whole price will need to be paid in advance.
Another catch, the previously affordable pricing shoots up sky-high after the initial first-term. After the renewal, you'll have to pay either $11.95 or $12.95/month, depending on if you choose the 2- or 1-year plan.
So what exactly Dot5Hosting includes in the plan? Maybe it will be worth it after all.
With the shared hosting plan, you get unlimited disk space, domains, and scalable bandwidth. You'll also be given a free domain name, vDeck control panel, FTP access, SSL certificate, and ShopSite eCommerce platform for up to 15 products.
That's a fully-packed hosting plan. Or so it seems.
Once you get to the shopping cart. The pricing jumps again - a few add-ons are preselected.
Apparently, Website security and automated-backups are not included in the plan. For each, you'll need to pay over a dollar extra per month.
Such upselling attempts are often practiced by a lot of hosts, so be careful. You might end up paying for something that's completely unnecessary for your website. Though we highly recommend paying for at least automated backups.
In the table below, you'll be able to see the clear picture of what's included and what's extra in Dot5Hosting plan:
|Domains are allowed||Unlimited|
|Assisted website transfer||Paid|
|Auto-installer||Included (Mojo Marketplace)|
|Money-back guarantee||30 Days|
|Customer support||Phone, Live Chat|
|Choice of server location||No|
|Automated back-ups||Paid ($1.12/month)|
Dot5Hosting cannot brag about performance. A testing tool graded the performance with C+. And while the response times in the US are above average, other continents lag behind. Even Europe, that is usually one of the faster, averages at over 250ms.
Unfortunately, I haven't found any information about Dot5Hosting server locations but it's definitely located in the US. Great response times in North America suggest that.
As for the uptime, Dot5Hosting offers 99.9% uptime guarantee like most other providers. After digging out more about it, I finally found out that they can provide 99.92% uptime, which is pretty decent.
With 99.92% uptime, your website should not be down for more than 35 minutes per month.
Pros of Dot5Hosting
Every provider comes with some strong suits and weak points. Dot5Hosting is a pretty good option for beginners, it has good customer support, and knowledge base.
Let's take a look at the details.
Dot5Hosting has a well organized and thorough knowledge base. So in case you are having some minor issues, you'll be able to find answers quickly, and without needing to chat with customer support.
The topics include everything from account and website builder to databases and security.
Great for Newbies
Dot5Hosting includes all of the essential features to get started with your own website in minutes. You get a domain name, SSL certificate, a basic website builder, and even a simple eCommerce platform.
With all of that, you can begin building your online presence. Though these features won't be enough for professionals.
Good Customer Service
Many hosting providers offer better solutions than Dot5Hosting, but most of them can't beat it at its customer service. I wanted to check out how Dot5Hosting performs in this field, so I knocked it through the live chat option.
Dot5Hosting replied right back and answered all of my questions in a jiffy. Therefore, I am quite impressed with the level of technical knowledge of the support team.
Cons of Dot5Hosting
While Dot5Hosting looks like a decent hosting provider, it does not avoid some drawbacks. You won't find cPanel and pricing is no less than tricky.
Check the details below!
Dot5Hosting is managed from the vDeck control panel, which is cheaper and less intuitive alternative to cPanel. So if you are used to cPanel, Dot5Hosting is not the place where you can find it.
However, vDeck is still a decent control panel and you'll be able to manage your hosting without any bigger problems.
Many Paid Features
You have to pay for basic security features and automated backups. Dot5Hosting also charges for assisted website transfers. Thus, in the end, the cost of hosting on this plan becomes quite high.
Considering the below average performance of Dot5Hosting, the price seems to be too high.
Limited Choice of Billing Cycles
You will only get 1-year and 2-year billing plan. There’s no way to get a monthly subscription.
That’s why, while signing up, you have to pay a large sum of money in advance. So if you're not willing to pay over a hundred dollars at once, you might want to look for another hosting option.
Dot5Hosting Review – the Verdict
All things considered, we see from this Dot5Hosting review, that it is a mediocre or below average hosting provider. It offers some decent features like a free domain name, SSL certificates, and a basic eCommerce platform. But when it comes to performance and other features, it's way behind the competition.
Dot5Hosting has only one shared hosting plan, so there's no scalability. Also, the performance is poor.
More to add, in the long run, it might become a costly solution, contradicting to what Dot5Hosting advertises. Security features like anti-DDoS protection or automated backups are paid.
But if you want to try Dot5Hosting - do it. We simply don't recommend it for more advanced users.
- Below average uptime
- Good customer support
- No cPanel Available
- Only 2 billing cycles
- Too many paid features