Dotster first started out as a domain registrar, but later expanded to hosting services. They are an American based web hosting company founded back in 2000. They offer some basic hosting plans with decent pricing.
Dotster is a part of the Endurance International Group, who runs other popular hosting brands including BlueHost, PureHost and SuperGreen Hosting.
We wanted to give you a proper look at their hosting services. That’s why we’ll be covering their pros and cons in this, our Dotster Review.
So, let’s see how well they perform, shall we?
Different Services Offered by Dotster
They don’t have much to offer when it comes to hosting. They only have a handful of services, including:
- Shared Hosting
- VPS Hosting
- Domain Names
Unfortunately, they don't provide dedicated hosting or reseller hosting packages. However, with only these three services, we should expect a significant output from them, since they don't have to use their resources for dedicated servers.
So, let’s see their shared hosting plans and pricing.
Dotster Review: Hosting Pricing & Plans
Take a quick look at their offered Linux shared hosting plans:
- Basic: This plan starts at $3.75/mo. The basic plan includes unlimited disk space and scalable bandwidth. It also provides 100 Email and 10 FTP accounts.
- Deluxe: The plan starts at $6.75/mo. The Deluxe plan includes unlimited disk space and scalable bandwidth like the Basic plan. It also offers 250 Email and 25 FTP accounts.
- Ultra: This hosting plan starts at $13.75/mo. The Ultra plan includes unlimited disk space and scalable bandwidth. However, this plan offers unlimited Email and FTP accounts.
Of course, there's another thing we should look into. And that's renewal prices for the shared hosting accounts. And this is where the fun part begins. The company itself only states the prices of its middle-tier Deluxe plan:
Surely, the information about the other plans' renewal prices should be available somewhere? Well, not really. This is what happened what I asked Dotster chat support about that:
The Plans in More Detail
Want to know more about the hosting plans? We want to be as thorough as possible. That’s why we covered most of the important features of all available Linux shared hosting plans here in this table. Let's have a look:
|How many domains allowed?||1||Unlimited||Unlimited|
|HDD or SSD used in servers?||HDD||HDD||HDD|
|SSL||Paid SSL||Paid SSL||Paid SSL|
|Website builder||Paid (Weebly)||Paid (Weebly)||Paid (Weebly)|
|Website templates||70+ (+3rd party)||70+ (+3rd party)||70+ (+3rd party)|
|Assisted website transfer||Paid||Paid||Paid|
|cPanel||No (Only vDeck)||No(Only vDeck)||No(Only vDeck)|
|Auto-installer||Included (Mojo Marketplace)||Included (Mojo Marketplace)||Included (Mojo Marketplace)|
|Money-back guarantee||30 days||30 days||30 days|
|Customer support||24/7 live chat, phone||24/7 live chat, phone||24/7 live chat, phone|
|Choice of server location||No||No||No|
|Free automated back-ups||No||No||No|
Now, it is time to look at the best things Dotster may offer. Here are some of the reasons why you might want to consider this to be your next hosting provider.
- Response time
Dotster averages at a speed of 320-500ms, which ranks somewhere in the middle when it comes to higher-tier shared hosting providers.
- Good uptime
Through research, it appears that Doteasy boasts an uptime of around 99.95%. While not ideal, it is also around the industry average. Decent numbers overall.
- Good live chat service
Customer support is one of the critical factors of our Dotster review. That’s why we contacted them directly just to see whether they are as much as helpful as they claim.
Well, the good news is, you won't have to wait. Generally, a line to reaching a customer service representative rarely exceeds a minute. That, of course, is a brilliant result.
Cons of Dotster
There is no hosting provider without any drawback, and Dotster is no exception here. We've listed out all the main disadvantages of Dotster in this review. So, let’s check them out!
- Limited Product Range
With only shared and VPS hosting, as well as domain names, Dotster doesn't exactly offer a wide selection of services. It's a very simple provider, unable to become a one-stop-shop should their clients become more successful.
- A very bad pricing structure
Straight out of the gate - the prices are too high., considering what you get with them. Our highest-rated hosting providers offer way more, for plans half the cost. And another thing is even more concerning. And it's the fact that for 2 out of 3 plans, you can't see the renewal prices. Not until you buy the hosting account, anyway. It's an immediate red light, as Dotster effectively breach the trust between them and the client. Disappointing.
- No cPanel
Only VPS hosting offers cPanel. Shared hosting plans only include vDeck as a content management system. While somewhat alright, it's still no match to the cPanel. Considering the premium price of Dotster, it's interesting to see that those plans were still seen as "not premium enough".
- Too Much Upselling
After purchasing a plan, you’ll have to spend a hefty amount of money on the additional support including, anti-malware, anti-DDoS protection. Not only getting a full-equipped plan is going to be costly. The menu where you have to buy everything is also very intrusive, so you might even purchase things by accident!
Dotster Review – Should You Go For It?
In a nutshell, Dotster lacks in various areas. The plans are high-priced, and you can't be sure what you'll even pay for them. Many important features, such as DDoS/malware protection have to be purchased separately, inflating the costs even more.
Sure, the response time is fine, so is the uptime. But these two aren’t compelling enough to sign up for an account. We’d recommend you to maybe look at our web hosting reviews and picking something a bit better - and they might tell you what their prices are, which is always pretty good.
Of course, the last call is yours. Check out this provider on the link in the sidebar, or look elsewhere!