Hawk Host Review
2019 October 2nd
Hawk Host is a hosting provider offering affordable hosting solutions for all kinds of users. With extensive and scalable plans, Hawk Host is able to serve both individuals and businesses, alike.
The provider claims to offer reliable services with minimal interference of technicians, as Hawk Host servers are capable of recovering from common issues automatically.
But is the provider actually reliable and worth your money? Let's test this in our Hawk Host review.
What is Hawk Host?
Hawk Host provides a wide range of hosting services that include shared, semi-dedicated, reseller, VPS, and cloud hosting. It also sells domains and SSL certificates.
What is more interesting, is that Hawk Host employs work smarter, not harder strategy with the servers that have automated processes for tackling the most common issues.
So, Hawk Host is a hosting provider promising great hosting experience with innovative and reliable servers for an affordable price.
It's a one-stop-shop both for the first time website owners and web development professionals.
Hawk Host Pricing
Hawk Host has 2 shared hosting plans - Primary for $2.99/mo and Professional for $7.99/mo. You can also get a 25% discount for your first billing period, so the pricing starts at $2.24/mo.
With each plan, you get lots of unlimited features - bandwidth, databases, domains and SSL certificates. So what's the difference?
- Primary plan for $2.99/month gets you only 10GB of disk space, making it possible to host around 2 regular websites or 1 larger.
- Professional plan for $7.99/month will get you unlimited storage.
In the table below, you can compare all of the features both plans offer to see which one meets your hosting needs:
|Disk space limit||100000MB||Unspecified|
|SSD or HDD used in servers||SSD||SSD|
|Anti-DDoS protection||Not available||Not available|
|Assisted Website Transfer||Yes||Yes|
|Money back guarantee||30 days||30 days|
|Customer Support||24/7 Ticket support|
|Choice for server location||Dallas, New York, Los Angeles, Amsterdam, Singapore, Hong Kong, Toronto|
|Free Automated Backups||No||No|
As you can see, for only $8 per month, you can get unlimited everything instead of having to worry about maxing out SSD disk space.
$7.99 per month and you’re good to go. Or are you? We went through the checkout to get started with hosting and found that if you want to buy the hosting month to month, you’ll have to pay $9.99 for hosting each month. The $7.99 price is only if you pay upfront for 24 months of hosting which keeps you locked in for a long time.
So, how does Professional plan looks like in the shopping cart?
To get $7.99/mo deal, you'll need to pay for 24 months upfront. But that will include a domain, SSL, Weebly website builder, and all the unlimited features.
So when you look at the pricing, even paying month-to-month prices, Hawk Host can be worth it. After all, you get all-inclusive hosting for it. But the performance has to be exceptional for this.
Hawk Host Performance
Hawk Host guarantees 99.9% uptime which is what most of the hosting providers offer and compensates if server uptime goes below 99.9%. Clients can claim compensation by opening an SLA ticket (it does not have a Live chat option, so dealing with problems can take a while).
As for the server performance, Hawk Host is pretty average. The response times are great in the US, good in Europe and locations like Sydney and Singapore, and lagging a bit behind in Japan, Sao Paulo, and Banglore.
Overall, this kind of result gets Hawk Host a C+, meaning it's above average, but you might want better results for your website.
Hawk Host Pros
Customer Support - The customer support is 365/24/7 with the help forum and the help desk. The support responds quickly, and the support agents can answer your questions promptly. You can also email the support, but they focus on sending you to the forum for help or to the help desk.
SSD Servers - They are way faster than HDD and not every provider offers these services.
Fast Service - Hawk Host’s performance is decent and gives its users a good experience. For the entry package, it offers great value.
Easy to Navigate Website - The Hawk Host website is easy to navigate, and you can use the cPanel easily to get your website set up. There are different options for software like Joomla and WordPress which are easy to get to and understand.
99.9% Uptime – Host Hawk works to keep the websites hosted on their servers up 100% of the time, but they guarantee a 99.9% uptime and have processes in places to fix some of the minor and common issues while other hosts often have to have technicians fix those issues, which means the other hosts are going to have more downtime than Hawk Host.
Hawk Host Cons
Pricing - The pricing is a little on the high end if you want to pay by the month. Other great hosts allow you to pay much lower rates and do not require you to pay large sums up front to get a good price on your hosting package.
No Live Chat – While their customer support is responsive and helpful, there is no live chat which is usually one of the easiest ways to get a hold of customer support without having to wait on an answer.
It Sells Your Information – According to many Host Hawk customers, they sell your information, and you start receiving many unsolicited phone calls.
Hawk Host Review – the Verdict
To sum up this Hawk Host review, we can say that it is a decent hosting provider offering reliable speed and uptime. And it does look like a great host.
However, for the sake of your data security, we will not recommend you use it.
Hawk Host sells your private information to third-parties, making it not only awful but illegal practice in many countries. But if you don't mind receiving telemarketing calls from random companies, sure, why not?
Besides for that, the lack of live chat is basically the only of the deal breaks deal-breaker for Hawk Host.
- SSD servers
- 99.9% uptime with compensation
- Assisted website transfer
- No live chat
- Sells personal information to 3rd parties