Hostinger Reviews by Users & Experts

Overall Rating:
9.5
Performance
9.0/10
Pricing
9.8/10
User friendly
9.5/10
Support
9.3/10
Features
9.7/10

You get what you pay for”, right? If a product is cheap, then there’s no way it can also be good.

Well, it looks like Hostinger aims to change that. A super cheap host still promises to deliver “lightning fast” performance and great web security.

Through over 15 years of its existence, Hostinger has transformed into a company offering premium shared, cloud, and VPS hosting services. Now it has 8 data centers and several hundred employees worldwide, yet the pricing for shared hosting still remains at the bare minimum, starting at $0.80/month.

Let's put this all to test and see how good cheap hosting can really be.

Hostinger Pros

Starting with the good things, Hostinger has great performance, cheap pricing, and premium security. It's also really easy to use and customer support is ready to help at all times.

So here are the details.

1. Excellent performance results

Current uptime: 100.00%

Average response time: 60ms

Last downtime recorded: 1 week ago

Hostinger has a 99.9% uptime guarantee, which is pretty good for a cheap host and might result in no more than 1 minute of downtime every day.

I've also tested the provider myself for a month. And the long term results are even better than the promises.

During the month I monitored the uptime, it kept a very reputable uptime of 99.97%.

Response times surprised me as well. While regular hosting providers average somewhere at around 400 to 500ms, Hostinger did several times better.

The cheap host balanced out at less than 170ms.

It's actually better than Google's recommended 200ms. In other words, you wouldn't be able to even blink that fast.

The faster the better. Overall user experience is improved by faster response times. But the more tangible result could come from Google itself. The search engine says it will boost your rankings based on the fast server speed.

2. Hostinger pricing

Hostinger pricing starts at just $0.80/month for the Single Shared Hosting plan. For $2.15/month you can purchase the Premium plan. $3.45/month will get you the Business Shared Hosting plan. Each plan includes 24/7/365 support, website builder, and weekly backups.

Hostinger review: shared hosting pricing

For those just getting started, Hostinger Single Shared Hosting plan for $0.80/month has almost all you may need. 10GB SSD storage and 100GB bandwidth should be enough for small business websites, portfolios, blogs, etc. You also get 1 email account and 1 MySQL database. Unfortunately, a domain name is not included but you can buy one from Hostinger as prices are really affordable, starting at $0.99/year.

For the larger projects, like business websites or small online stores, the Premium plan for $2.15/month may be better. You get 20GB SSD storage, unlimited bandwidth, email accounts, and 2x processing power and memory. To top it off - you get a free domain name as well.

There's also enough space to scale up and choose the Business Shared Hosting plan for $3.45/month. It will get you all unlimited features from the previous plans, 30GB SSD storage, daily backups, and free SSL.

You can compare all of the features in the table down below:

SinglePremiumBusiness
Price$0.80/month$2.15/month$3.45/month
Disk space 10GB20GB30GB
Bandwidth100GBUnlimitedUnlimited
Domains supported1UnlimitedUnlimited
SSLExtraExtraIncluded
Anti-DDoS protectionSupportedSupportedPre-Installed
Email accounts1UnlimitedUnlimited
Customer Support24/7 live chat, email24/7 live chat, email24/7 live chat, email
Free Automated BackupsWeeklyWeeklyDaily

Hostinger has one thing in common with a lot of other hosts. To get the cheapest pricing, you need to sign up for longer periods. In Hostinger's case, it's at least 48 months. Fortunately, there's always some kind of discount going on or promo codes you can find.

3. Top-notch security features

Hostinger-review-security-features-includedSSL certificates, CDN, protection against DDoS - these are the features vital for each website. The more and more common attacks may break your website and huge amounts of data will be lost.

And Hostinger aims to take care of that.

SSL will ensure visitors don't run away from your site screaming about the data that's not being encrypted. It's the key security feature ensuring your user sensitive information remains safe and private when traveling across different servers.

At the same time, Cloudflare CDN will make sure to keep your uptime 100% or as close to it as possible. It also protects you from DDoS attacks by creating a network of worldwide servers.

All of these features are included in the Business plan for $3.45/month. But you can also add them to any of the plans.

For example, SSL will cost you $11.95 one-time fee. For that, Hostinger will take care of SSL installation in under a minute. And if you've ever tried doing that yourself, you know how painful it can be.

Cloudflare, included in the Business plan, can also be bought separately. You would pay $9.95 for a lifetime subscription and Hostinger promises to take care of every back-end detail, including updates.

4. User-friendly platform

Starting with the set-up process to actually building or migrating a website, Hostinger is easy to use. Once you sign up and confirm your email, all you'll need to do is follow the three-step process of setting up a website.

And if you already host a website elsewhere, Hostinger promises to transfer it for free.

Hostinger review: website setup process

Then you can log in to the Hostinger control panel to manage and customize every detail. The interface is modern, clean and easy to navigate.

Hostinger review: control panel

From the control panel, you can access usage statistics, set up email accounts, domains, find auto-installers, website builder, databases, file manager, etc.

Everything is illustrated by large icons, so you won't get lost or need any technical skills to actually understand what's going on.

Another user-friendly feature is a website builder. While setting up a website with WordPress may be easy as well, a website builder makes the process much faster. Especially if you don't have a lot of web development skills or time. Here's what I created in under 5 minutes:

Hostinger review: website builder website example

5. Great live chat

Hostinger has 24/7 dedicated customer support in 20 languages for over 40 of its locales.

The Customer Success team promises response times to be lower than 2 minutes. Want to see how it went? Here's my experience.

Hostinger-review-live-chat

I was connected to the support agent instantly. And he was extremely friendly and well trained to help. He actually tried teaching me how to repair the database I accidentally broke.

But it gets better.

When I indicated that I am not really sure what are those things he's talking about, he just went in and fixed it himself. For a beginner web hosting user, such proactiveness is really great and helpful.

I think I had the site working again in less than 5 minutes after I contacted the support.

To sum up:

Hostinger support is doing a great job. They are pro-active, friendly, and effective. Not to mention fast.

6. One-click installations

Hostinger aims to make website hosting and building process as easy as this complicated work can be. From the control panel, you'll have the access to over 100 software auto-installs. Basically, you'll be able to click on your chosen software, and Hostinger will do the work.

There are auto-install scripts for WordPress, Joomla, PrestaShop, and many others.

Hostinger review: Hostinger auto-installers

Hostinger goes beyond hosting. You can find even more one-click installations in the App Store.

There, you will find apps like G Suite, Cloudflare, VPN, SEO tools, etc. Hostinger promises to introduce even more apps later.

Hostinger Cons

We've reviewed hundreds of hosts and not a single one was perfect.

Hostinger is no exception. Here are some of its problems.

1. No phone support

Hostinger-review-inquiry-support-options

Of all the things Hostinger has (knowledge base, live chat, email tickets), phone support is not one of them.

It does not seem to be a huge problem but some users might miss the service quite a lot.

So if you prefer phone support, Hostinger may not be the top choice.

Also, the lack of phone support can be a miss for beginners. Think of a stressful situation where something in a website breaks or some data is lost. Calm support agents are usually able to walk users through the needed processes to fix the issue.

Fortunately, live chat support is excellent and they often use gifs and images to illustrate any of the more difficult tasks.

All in all, you won't be left high and dry if anything happens.

2. Custom hosting panel

Hostinger plans do not include the classic cPanel interface. The company installed its own custom control panel (called hPanel) to manage your hosting.

So in theory, some users might miss the good ol' cPanel.

After all, it's the most popular and extremely friendly control panel there is. It has probably every function there is, and there's an extensive tutorial for every step you can find. In other words, the cPanel community is huge.

On the other hand, I wouldn't say Hostinger hosting panel is much worse. Or different, as a matter of fact. Here you can see the differences side by side.

It was created for a reason - the user interface was simplified and illustrated by big icons, yet functionality remained the same.

And, each of the support agents is well-trained to help you use the control panel. So basically, you have an expert team capable of solving any issue related to the custom control panel. While with cPanel, you have to trust the knowledge of unknown people and possibly outdated tutorials.

But if you are not a chatty person, an extensive knowledge base and tutorials are there as well, covering all topics related to the control panel.

3. No unlimited plans

A while ago, Hostinger had unlimited plans - unlimited-unmetered bandwidth, unlimited storage, etc. Basically, a dream come true.

And this feature did look great. Especially with the cheap pricing.

As of a few weeks ago, the plans are gone. Now you get 10-30 GB storage space and 100 GB to unlimited bandwidth depending on your plan. 'That looks so not enough' - was my first thought.

But here's the deal:

With 10 GB of hosting you'd able to have from 5 to 10 big WordPress sites, complete with media libraries and multiple plugins. That's more than enough for most users! And it's available for just $0.80 a month. If you need more, there's a $3.45 plan, which can host up to 30 full-sized websites.

So, the plans are pretty generous. And yes, a lot of other providers actually offer "unlimited" resources to their users.

But how unlimited those unlimited plans actually are? Often, they're just as big as Hostinger's right here.

Just imagine this: if hosting plans were actually unlimited, Jeff Bezos could just buy one hosting plan for $2.15 a month, and move his entire infrastructure to one host, completely bankrupting it.

So yes, all of the hosting providers have their limits. Hostinger just makes them very clear.

Hostinger Review - the Verdict

As far as my experience goes - Hostinger is great. The performance of the cheap host can compete with the industry giants. It's easy to use, customer support is excellent (I don't like phone support anyway), and it's constantly improving.

A few things might look indifferent for experienced users. It's a custom control panel and lack of unlimited plans. But it might not be for the worse as we figured.

So when choosing a host, be it a cheap one or not so much, I would strongly consider Hostinger (and do watch Emit's video, he has even more insights).

Leave a Review

  1. Mateus picture Mateus
    2019 April 29th
    Reply
    Performance Pricing User friendly Support Features

    Easy and simple to use. Their cost is incredible good, even with the discounts. There are a lot of good addons, although I would like hostinger to create their own blog and forum feature that is built into the website as an option as well their support is always helpful.

  2. Antimo picture Antimo
    2019 March 21st
    Reply
    Performance Pricing User friendly Support Features

    What can I say – after being with hostinger I don’t think that I will be able to use something else. I got used to the control panel so easily and the 24/7 live chat here is the quickest way to get help. Personally I hate phone support because sometimes I don’t understand what is said so thanks god that here I can just chat.

  3. G Rohit picture G Rohit
    2019 March 6th
    Reply
    Performance Pricing User friendly Support Features

    I have tried many other free hosting providers however no one could match the level of https://000webhost.com. The free version is so good that one will not hesitate to go for the premium.

  4. Nxt Zero picture Nxt Zero
    2019 March 4th
    Reply
    Performance Pricing User friendly Support Features

    Hostinger helps me to share my websites! Thank you!

  5. simona picture simona
    2019 March 3rd
    Reply
    Performance Pricing User friendly Support Features

    Hostinger is among the best host accessible out on the web. The process and activity is reliable and support the group superb. I have not had any issues so long and that far. Besides, their arrangements are incredibly reasonable and adaptable. I prescribe Hostinger to the majority of my customers and have not heard anybody grumble till date. I would clearly prescribe Hostinger to any individual who’s searching for a dependable, reasonable and great host.

  6. Sanjit picture Sanjit
    2019 February 24th
    Reply
    Performance Pricing User friendly Support Features

    Hi i have creates an acc in this site but i have forgotten my password. I Had tried resetting it bt didn’t got the reset link yet in my email

  7. Aditya Bhavsar picture Aditya Bhavsar
    2019 February 21st
    Reply
    Performance Pricing User friendly Support Features

    Hostinger is one of the best host available out there on the internet. Their services is reliable and support team excellent. I haven’t had any issues so long and that far. Furthermore, their plans are extremely affordable and flexible. I recommend Hostinger to all of my clients and haven’t heard anyone complain till date. I would surely recommend Hostinger to anyone who’s looking for a reliable, affordable and excellent host.

  8. David Angelo Mendoza picture David Angelo Mendoza
    2019 February 20th
    Reply
    Performance Pricing User friendly Support Features

    Best hosting I’ve used ever. Though I have not tried that many. But still. I don’t see myself finding another for a long time.

  9. Magdalena picture Magdalena
    2019 February 19th
    Reply
    Performance Pricing User friendly Support Features

    I have a very bad experience with this people. I lose everything (data+site) becouse the migration. Never back to this host!

    1. Hostinger picture Hostinger
      2019 March 7th
      Reply

      Hello Magdalena,

      Apologies for your experience with us. Here at Hostinger Customers are our main priority – that is why we look at all the customers’ issues very seriously.

      There is a possibility that you were using Free Hostinger plan, which was discontinued two years ago. If so, there were multiple messages and notifications sent to you regarding the steps you must take to keep your website operating. We still offer free web hosting at 000webhost.com.

      Please check your contact email to understand the process of the Free Hostinger plan discontinuation and what steps you must take in order to have your website up and running again. If you had a Free hosting plan and still have questions, please drop us a line.

      If that’s not the case, we would like to investigate your issue. However, there is not enough data for us to identify you. If you could contact us at we could start the investigation right away and provide you with the solutions ASAP.

      Thank you
      – Team Hostinger

  10. Pat picture Pat
    2019 February 19th
    Reply
    Performance Pricing User friendly Support Features

    I’ve tried Hostinger for several years. I wasn’t happy at all with its performance (slow, breakdowns). On a regulary basis my sites were not accessible!
    What is even worse is the price. Every time I ended up paying more, because Hostinger keeps changing their terms of use. Every time I would confront them, I would end up ‘HAVING’ to upgrade. I was using it for a photography sites, with lots of photos (business:unlimited space) but I was told I had too many files.
    My conclusion: using Hostinger for a personal (small) site might be cheap. But if you want to ave a business site: stay away from Hostinger. The support is all but great and you’ll end up paying more than with other (better) hostings!

    1. Hostinger picture Hostinger
      2019 March 7th
      Reply

      Hello Pat,

      We are sorry to hear that you had a bad experience with us. Issues happen from time to time; that’s when our Customer Success team is ready to help 24/7 in a matter of minutes to assist you.

      Please understand that the Shared Web Hosting plans are optimized for small-medium websites. There is a possibility that the performance might drop if the website starts to expand in its size. We always reach out as quick as possible if there is any chance of a decline in performance to provide a solution which benefits our user the most. In some cases, we offer upgrade options.

      We can assure that Hostinger always aims to provide the best price/quality ratio in the market.

      Thank you
      – Team Hostinger

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