HostMetro Review


Bart Keating


2019 October 2nd

HostMetro is a shared hosting-only provider, offering services to entrepreneurs and small businesses looking to get online.

It claims to be the foremost hosting provider with quality tools, knowledgeable support team, inexpensive hosting plans and thorough understanding of responsibilities. Since the hosting provider is not new to the industry, I expect that its claims should be valid and reliable.

In this HostMetro review is ready to cross-check all of HostMetro’s claims. I want to ascertain whether they are empty claims or they are accurate reflections of the hosting provider’s profile. Also, I am going to find out the type of services provided by HostMetro, their affordability, as well as their stability.

What is HostMetro?

With over 40 years collective industry experience by the founders, HostMetro has been created, seemingly, to give a perfect all-in-one package. With no increasing prices and unlimited resources in the plans, it should deliver a smooth and powerful hosting experience.

hostmetro review price

HostMetro provides moderate services to clients. The two main packages are:

  • Domain names
  • Shared web hosting

There are no advanced hosting services such as cloud hosting, VPS and dedicated hosting. With this, I expect that the Domain name and web hosting services provided by HostMetro are top-notch and highly dependable.

However, this HostMetro review is about the Shared web hosting services provided by HostMetro. My goal is to find about hosting plans, their reliability, and affordability. It also interests me to know if the HostMetro server is slow or fast. Read on as I move into the heart of the review.

HostMetro Pricing

HostMetro offers only two plans you can choose from - there's a MegaMax plan that costs $2.95/month, and the Super Max Plan that costs more - $6.95/month.

host metro review plans

Mega Max Plan: the price of this package starts at $2.95/month and it includes maximum bandwidth, maximum hosting space, unlimited email accounts, and free domain registration.

Super Max Plan: The price of this package starts at 6.95$/ month and includes maximum bandwidth, maximum hosting space, unlimited email accounts, free domain registration, and free SSL certificate.

With the significant difference in the prices of the two hosting plans, the Super Max Plan seems to offer some premium benefits that are not available on the Mega Max Plan.

However, before you settle for any of the two hosting plans or change your mind about HostMetro, let’s go through the price breakdown to confirm if they are as affordable as presented.

hostmetro review pricing

HostMetro is just like some other hosting providers who lure clients with a supposedly low starting price. The lowly priced $2.95 per month for the Mega Max Plan is only valid for a 36-month subscription.

Could you believe you would be charged $4.95 per month for the same Mega Max Plan if you are subscribing for only 12 months?

The table below compares and contrasts the exact prices for the two hosting plans over a given subscription period.

Payment Period/Plan

Mega Max Plan

Super Max Plan

12 Months



24 Months



36 Months



The hosting plan comes with a FREE site transfer for all the plans. Maybe you are now thinking of choosing one of the plans; Super Max Plan is recommended because its high price certainly comes with premium features for high-end support for heavy-trafficked sites.

Plans in more details

In furtherance of the HostMetro review, we will go into the details of each plan.

Let’s contrast and compare the features of the two hosting plans in the table below. And by so doing, we would get more lights into HostMetro’s shared web hosting packages and the types of clients who can successfully use them.

Starter Hosting

Professional Plus







How many domains allowed?



HDD or SDD used in servers?




No, costs $2.50/month

Included for FREE

Anti-DDoS protection



Anti-malware protection



Email accounts



FTP accounts



Website Templates



Assisted website transfer









Customer support

Live chat, Phone, Knowledgebase & E-mail

Live chat, Phone, Knowledgebase & E-mail

Free Automated back-ups

Yes, but only for 1GB data

Yes, but only for 1GB data


Taking a step further in our HostMetro review, I wanted to find out HostMetro's server speed rate. With the appropriate tool being employed, the test revealed that the server's speed is only slightly above average. The speed rate ranges between 300-500 ms.

hostmetro review speed

This implies that HostMetro has much to do in improving the server for optimum supports of clients’ sites. You can consider other hosting providers such as SiteGroundInmotion or A2 Hosting for fast server's speed.

HostMetro Pros

At this point in the HostMetro review, let's have a look at the things that I liked. This hosting provider does a couple of things very right: here's what they are.

Good Support System

HostMetro has a good support system in place. It can be reached 24/7 - and includes email, live chat, and phone. The response times are quick, too. For most users, this is all that's going to be needed.

Consistent pricing scheme

The hosting provider has a nice and fair pricing scheme. This means that the price you pay in your first them will carry on in the future. That's a change compared to some of the other hosts that offer promo prices, which then increase after a year or two.

HostMetro Cons

This wouldn't be a proper HostMetro review if we didn't take a look at some of the things I didn't like too much. Here are the issues of HostMetro hosting:

Sub-standard uptime

This is a considerable drawback for clients who wish to choose HostMetro. The hosting provider promises 99% uptime - and that's very bad as it is! The real-life numbers are considerably better, but still not enough, as the website could be down for around an hour a month. Whereas, some other hosting providers, go all the way to provide 99.99% or higher uptime - and actually deliver to be down for an hour a year.

Relatively slow server speed

HostMetro servers are fairly slow when compared with other hosting providers. They're not awful by any means - but there are plenty of fast web hosting companies that can blow HostMetro out of the water.

A small selection of plans

Shared web hosting is pretty good - but if your business becomes more successful, they can become quite limiting. Many hosting providers offer cloud, VPS, or dedicated hosting services to accommodate those businesses. HostMetro doesn't - if you become successful, you'll need to jump ship.

HostMetro Review - The Verdict

HostMetro has good pricing, and decent customer support - but it's not enough to compensate for poor server performance and a small selection of plans.

Overall, HostMetro is a decent host if you're just starting out. But it doesn't offer much that would make you stay for long.

Wherefore, you can check out some other hosting providers in the market whether you will find any that offers better services than HostMetro for you to host your sites and businesses.


  • Low-Cost Shared Hosting
  • Great Support System


  • Sub-Standard Uptime
  • Shared Hosting Only

HostMetro User Reviews

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User comments

Tim picture

2019 September 1st

You get what you pay for, garbage customer support, performance, and not secure. Just stay away and avoid a headache.

You get what you pay for, garbage customer support, performance, and not secure. Just stay away and avoid a headache.

Performance Pricing Features