HostMySite Review

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Paul Mahony

5 comments

2019 October 2nd at 4:43

6.2

Performance

7.0

Pricing

4.0

User friendly

6.0

Support

7.0

Features

7.0

Is HostMySite, a premium web hosting company from 1997, really a cut above the rest?

With over 20 years of experience, they must be, right?

In my HostMySite review, I will discuss its features, compare its pricing plans, and confirm if their experience really is as evident as it should be.

HostMySite - First Peep

Aimed at small businesses, HostMySite aims to support the building of any size website you desire.

Nevertheless, my first impressions are not that great.

The homepage feels out of date and cluttered with moving images and endless taglines. The drop-down menus are unresponsive at times, which makes navigating throughout the website tricky.

hostmysite review

As for the features, they have plenty to offer – unlimited bandwidth, free domain name, and free apps with every web hosting plan.

One of the key features is the integrated app center. This feature allows you to use apps like WordPress, Joomla, to simplify the web creation process.

To complement this, they also offer Domain Name Registration Deals that start at low prices.

HostMySite Pricing

HostMySite only offers two price plans – you have Basic ($6.40/month), and Pro ($12.80/month).

Unlike some competitors, HostMySite does not offer a free plan.

hostmysite review

Their basic package has some promising features but when we compare value for money, HostMySite seems to fall behind its competition – not being ageist or something but perhaps due to the provider's old age.

Basic packages from other popular providers, such as the one InMotion Hosting offer, provide a lot more features for a similar price.

The HostMySite Pro Plan is better valued than the HostMySite Basic Plan, but it yet again falls short against competitors

Plans in More Detail

The differences between the two are minimal. The vast majority of small businesses will be content with the basic plan.

Basic Pro
Disk Space 5GB Unlimited
Bandwidth Unlimited Unlimited
How many domains are allowed? 1 10
HDD or SSD used in servers? HDD SSD
SSL Certificate Included Shared SSL Included
Private SSL Not Included
Shared SSL Included
Private SSL Not Included
Email Addresses 500 500
Money-Back Guarantee 30-Day Guarantee 30-Day Guarantee
Customer Support Live Chat or Phone Live Chat or Phone
Website Builder No No

Unfortunately, research shows that the unlimited storage with the Pro plan isn’t actually unlimited. In fact, the website restricts the types of data you can host.

Performance

HostMySite provides speeds that are above average.

hostmysite review

In the US, you can expect lightning-fast response times. While other cities such as London, Sydney, and Singapore, all fall well within the 200ms mark.

Overall, HostMySite proved to be pretty sharp in the speed department.

Is HostMySite Good?

HostMySite offer a lot of additional features in their plans, but their plans aren’t worthwhile for those who are here for standard hosting and aren’t concerned about bundled apps.

So, is HostMySite good? Well, it depends on your needs. Yes, it’s a great option with a reasonable value offering if you’re after a sturdy hosting plan that’s integrated with a Microsoft Office package. However, if you don’t, you’re better off elsewhere.

If you’ve used this provider yourself, please feel free to leave your own HostMySite reviews below. Let’s compare notes.

Pros

  • Unlimited Bandwidth in All Packages
  • Reliable Response Times
  • Live Chat Available to All

Cons

  • More Expensive Than Competitors
  • Complex, Unintuitive Website
  • No Website Builder

Performance

7.0

Pricing

4.0

User friendly

6.0

Support

7.0

Features

7.0

Disclosure: We earn a commission if you make a purchase through referral links in this review. This helps to cover the expenses for running ongoing performance tests.

HostMySite User Reviews

5 comments

Jason Hugenroth picture
Jason Hugenroth

2019 September 10th

Last straw today Sept 2019. I’m dumping them. I registered a domain with them. They charged me, but they never completed the registration. No one had the domain. I formed a corporation based on the same name. Then a troll company took my name. Prior to this I changed my plan with HostMySite. They started billing me for the new plan and kept billing me for the old plan that was supposed to be cancelled. When I caught the error some months later I wasn’t able to get a full refund. Incompetent crooks.

Bailey Racine picture
Bailey Racine

2019 July 27th

absolutely awful company, not helpful and charge you for basic services that suddenly are no longer included in the original plan.

Performance Pricing User friendly Support Features
jon picture
jon

2019 March 23rd

Unlike Aaron and Dave, I’ve never had anything but excellent support from Hostmysite. I’ve contacted the chat many times. For years, I think I was talking to actual New Jersey humans, but now I believe support has been outsourced to India or some other South Asian country. Nevertheless, chat support remains good. I’ve never not gotten a problem fixed. I’ve been with them for nearly 15 years.

Aaron Schwartz picture
Aaron Schwartz

2019 February 6th

Company sells items they don’t deliver on. They immediately bill you but don’t deliver on what they sold.
Who cares if you have 365/7/24 service if you don’t answer the phone? Horrible, bait & switch.

Performance Pricing User friendly Support Features
    dave

    2019 February 17th

    Worst customer service I have ever dealt with in 15 years, horrible, OMG, I never write reviews but this time I have to warn people to stay away from this company,