What is Hostway?
Hostway comes with a lot of options for small to medium companies. They started their journey back in 1998 and now proudly have more than 600,000 customers hosted under them. Moreover, they have some significant brands as their customers such as Coca-Cola, Sony, Samsung, JVC and many more.
On the other hand, they seem to take pride in their complaint, secured and fast working solutions. But can they really provide the level of service they so claim?
Well, in this Hostway review, I’ll take a closer look into the core and let you know whether they are truly up to the mark or not.
Thus, let’s not waste any more time and dive right in!
Services Offered by Hostway
Hostway offers a lot of services for their customers, which include:
- Shared Hosting
- Dedicated Servers
- VPS Hosting
- Cloud Hosting
- Domain Names
- SSL Certificates
At first glance, Hostway seems to provide a solid list of services. Moreover, they seem to put a great deal of emphasis on their dedicated and cloud hosting services. However, both of these services are managed solutions and mostly configured for an enterprise level output.
Therefore, let’s see what other features they include in this Hostway review.
Hostway is a leading PCI- and HIPAA-compliant service provider and they happen to have 20 years of experience for that. Moreover, they are fully equipped with the certifications and needed expertise in this sector. They will also help you develop and run your solutions according to your compliance strategy.
Some of their Enterprise level solutions include:
These solutions are designed for healthcare providers or healthcare related industries that collect and preserve the information of patients. For this, they provide HIPPA (Health Insurance Portability and Accountability Act) compliant solutions that will provide the highest level of security to preserve this information.
Additionally, they are HITRUST certified, so they are fully capable of handling this information.
Sometimes meeting with strict Payment Card Industry’s necessities might cause security loopholes without any trusted source. But not with Hostway. They provide PCI-compliant solutions to help you deal with credit/debit card information.
Moreover, these solutions are geared toward organizations that deal with these types of sensitive information and needs more security.
Mission-Critical SaaS Apps
Want additional support in the development of SaaS Apps? Well, Hostway might have a powerful solution for you. Other than providing PCI and HIPPA compliance, they also provide solutions just for the development of SaaS Apps.
Hostway Pricing & Plans
For Shared Hosting they provide three major plans:
- Website Starter: This is more of a beginner type of hosting plan. The plan will cost you $6.95/mo. However, this plan is only for Linux.
- FlexCloud Sites: This plan is good for medium-sized businesses, and it will cost you $12.95/mo. You will get an option to choose from Windows and Linux. Choosing Windows hosting won’t increase the rate.
- FlexCloud Sites Pro: The plan starts at $29.95/mo. Hostway recommends this one for websites with a lot of traffic. Here, you also get an option to choose from Linux and Windows.
Plans in More Detail
Now that you know all about the prices let's check out what features they offer with them in this Hostway review.
|Website Starter||FlexCloud Sites||FlexCloud Site Pro|
|Disk Space||50 GB||300 GB||1000 GB|
|How many domains are allowed?||1||1||50|
|HDD or SSD used in servers?||HDD||HDD||HDD|
|Assisted website transfer||No||No||No|
|Auto-installer||Included (Easy Scripts)||Included (Easy Scripts)||Included (Easy Scripts)|
|Money-back guarantee||30 Days||30 Days||30 Days|
|Customer support||Phone, Live Chat, Ticket, Email||Phone, Live Chat, Ticket, Email||Phone, Live Chat, Ticket, Email|
|Choice of server location||No||No||No|
|Free automated back-ups||Yes||Yes||Yes|
Advantages of Hostway
Hostway claims to provide 99.99% uptime. After thorough research, I finally found that they can provide 99.97% uptime. This is obviously a great output from their behalf, meaning that the site can be down only for 3 minutes per week!
Easy To Navigate Website:
The website looks exceptionally modern. You will be able to find all the solutions pretty quickly there. Moreover, every plan is laid just right before your eye, extremely easy to find.
Disadvantages of Hostway
Average Response Time:
To check out their performance for this Hostway review, I tested out their response time. Well, they have an average response time ranging from 200ms-500ms and scoring a solid C+. To speak the truth, I am kind of disappointed with it as everything seemed really good at first glance. So, I expected a great output from them.
Horrible Customer Support:
I don’t even know why they have a live chat option on the website. I wanted to ask a bunch of questions regarding the plans, so I contacted them through it. However, they seemed way too arrogant to even answer them. Moreover, the agent kept dumping all these suggestions, practically forcing me to buy one of their pricy solutions, which I don’t even need.
All of their plans are quite overpriced compared to what they are offering the customers. Their FlexCloud Site Pro plan starts at $29.95/mo, which is insane!
All of their shared hosting plans are practically barebones. You are not getting the minimum level of the feature even with all the amount of money you are paying. Not only that but they also don't assist you if you want to migrate your site, not even if you pay for it.
Hostway Review – Concluding Notes
In a sentence, I have to give Hostway a bad rating. They have a lot of services that's for sure, but none of their shared hosting services actually provide good output. Therefore, I would not recommend them.
There are many great hosting providers on the market, and you shouldn't waste your money on a bad one.
- 99.97% uptime
- Good Enterprise level solutions
- No cPanel
- Lacking customer service
- All the plans are very basic