ICDSoft Review

Overall Rating:
8.0
Performance
9.2/10
Pricing
6.5/10
User friendly
8.2/10
Support
7.3/10
Features
8.9/10

ICDSoft provides hosting services for over 100,000 websites in 140 countries. This provider boasts excellent hardware and dedicated team that constantly improves the service.

Having multiple server locations around the world ICDSoft is a strong competitor performance wise. But this ICDSoft review is to analyze the pricing and features as well. So let's take a closer look!

What is ICDSoft?

ICDSoft is a hosting company that started its journey as a software company. But after gaining popularity, it expanded the services to include hosting solutions in 2001. Now, this provider is thriving in the market with a lot of hosting solutions for all types of users.

Now ICDSoft offers a bunch of hosting services:

  • Shared Hosting
  • VPS Hosting
  • Reseller Hosting
  • SSL Certificates
  • Domain Names

ICDSoft's original goal was to offer their services to any type of consumers. Although, there are still a few types of hosting missing, such as dedicated hosting or cloud hosting. But that list is extensive enough to cover most users needs. Small businesses to enterprises - ICDSoft can support them all.

ICDSoft review reliable hosting

In this ICDSoft review, I’ll be focusing on shared hosting mainly as it’s the primary choice for the majority of users.

So, let’s jump right in!

ICDSoft Pricing

ICDSoft initially has 3 plans where the cheapest option is Economy plan for $6/mo and the price can go as high as $100/mo for Business Plus plan with servers in Hong Kong. The thing is, pricing and some of the features change according to the server location - USA, Europe or Hong Kong.

So, when counting all plans with all possible locations there would be 8 plans. Let's see what they are.

ICDSoft review USA hosting
  • Economy (USA):

    The plan is for USA servers only. It will cost you $6/mo. However, the features are rather primitive and mostly limited. You will only get 1 GB disk space and 20 GB bandwidth.

  • Business (USA):

    The plan starts with $10/mo. However, it’s only for USA servers only. It will offer you 100 GB disk space and 1000 GB bandwidth.

  • Business Plus (USA):

    This plan costs $50/mo and it adds the Geotrust RapidSSL certificate as well as higher bandwidth of 2000GB. Plus there is a 30GB mailbox.

ICDSoft review Europe hosting
  • Economy (Europe):

    Do you want your server to be located in Europe or close to it? Then this plan could be for you. This package starts at $8/mo and it’s only for Europe based servers. Also, you will get 10 GB disk space and 100 GB bandwidth.

  • Business (Europe):

    You will have to spend $10/mo for this one. Additionally, it offers 100 GB disk space and 1000 GB bandwidth.

  • Business Plus (Europe):

    For $50/mo you get 2000 GB bandwidth and 30GB mailbox. Also, there is Geotrust RapidSSL certificate included.

ICDSoft review Hong Kong hosting
  • Business (Hong Kong):

    There isn’t any Economy package for the Hong Kong servers. You will only get a Business plan with 100 GB disk space and 1000 GB bandwidth. Although it’s similar to other server features, still you’ll have to pay $20/mo.

  • Business Plus (Hong Kong):

    To double up your bandwidth, there is a Business Plus plan. Here you get 2000 GB/mo bandwidth and the monthly price is $100/mo. Also, you get Geotrust RapidSSL certificate and 30 GB mailbox size.

Basics of the plans stay the same between the locations. The different pricing for different servers is rather confusing but I guess the traffic costs vary among the regions. And those prices definitely aren't the cheapest in the market!

Surely, you'll also get the discount when choosing a longer subscription period. However, ICDSoft subscription terms are starting from 1 year and go up to 10 years!

On the other hand, the renewal prices for ICDSoft are actually lower than the introductory ones. Now that is really something unexpected. But this means you can save money if you stick with them. For example, the Business plan in the US costing $10/mo for the first term will be renewed for $8/mo.

Obviously, ICDSoft values long term clients.

And another thing that stands out is the money back guarantee. ICDSoft offers 100 days for you to test out the services  - if you change your mind, you'll be fully refunded!

And maybe the things you're getting for that money are actually completely worth it? Let's take a look at compared offers in this table:

 Economy (USA) Economy (Europe)Business Business Plus
Disk Space1 GB10 GB100 GB100 GB
Bandwidth20 GB100 GB1000 GB2000 GB
Domains allowed1530150150
Email accounts3060300300
FTP accounts1530150150
Auto-installerNoNoNoNo
Customer supportPhone, email, ticketPhone, email, ticketPhone, email, ticketPhone, email, ticket
Automated back-upsYesYesYesYes

The Economy plans differ in the USA and Europe, but other plans have the same features no matter the server location.

What's common to all plans is that the SSL certificate is included, as well as the website builder. Also, you get the anti-malware and anti-DDoS protection and there is cPanel for administration.

Moreover, ICDSoft offers automated backups every 7 days, so you won't need to do those manually!

Overall, the plans are quite inclusive and offering a lot of flexibility. Only the Economy plan with the US servers is limited to ridiculous 1 GB space. It's the cheapest one, but you can definitely find something better for $8/mo elsewhere.

ICDSoft Performance

The ICDSoft review has to include the performance test and it truly surprised me. With an average response time of 175.5ms, ICDSoft gets an A+ for the speed!

ICDSoft performance

Along with the fact that you can choose the most suitable server location, ICDSoft also improves the server performance by using SSD hardware.

And the best response time gets as fast as 27ms in the US. However, you can see a slight drop in Singapore and Bangalore region.

But despite uneven results, the response times are great all around the world.

ICDSoft Pros

  • Solid uptime: ICDSoft can provide you with 99.997% uptime, and you can monitor it from the provider's website.
  • Excellent response time: averaging around 175ms, servers speeds will not disappoint your website visitors.
  • Several server locations: you will get three different server locations to choose from. It’s a plus point if you want to target a specific region based consumers.
  • 100-day money back guarantee: unlike others in the market, ICDSoft will offer you solid 100-day money back guarantee. Thus, you will be able to check it out for 100-days before fully committing.

ICDSoft Cons

  • Costly plans: all of ICDSoft shared plans are costly. Compared to other great providers with lucrative features, the pricing here seems unfair.
  • No live chat: I was truly disappointed when I saw there are only two ways to contact customer support – phone and email. There isn't a live chat option, so you won't be able to ask a quick question here. You'll have to wait for them to respond via email.
  • Limited Features: all of ICDSoft shared hosting plans have limited resources. You won't get any "unlimited" feature here. Every single attribute comes with a "limited” tag.

ICDSoft Review – What’s the Best Call?

ICDSoft looks like a very reliable company. But as the saying goes - you get what you pay for. In this case for good features, you need to pay a big premium.

This provider has well-performing servers and a good set of features but you can also get something comparable for a lower price tag. Especially someone with smaller websites would definitely find something more affordable.

Therefore, I would say, ICDSoft falls somewhere nicely in the middle. If you are on a budget or want more juice, there are plenty of other options. But if you choose ICDSoft services - you're in good company. Especially with those renewal prices.

Pros

  • 99.9% uptime
  • Excellent response time
  • Choice of server location
  • 100 day money-back guarantee

Cons

  • Expensive pricing
  • No chat support
ICDSoft User Reviews

  1. Ray Kronor picture Ray Kronor
    2019 July 8th
    Reply
    Performance Pricing User friendly Support Features

    I’ve used ICDSoft and GoDaddy and there is no comparison. ICDSoft is professional, performance hosting.

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