2019 August 21st
JavaPipe is a specialist hosting service based in Salt Lake City, Utah. Since its foundation in 2001, it focuses on custom web hosting solutions, DDoS protection, and providing excellent uptime for businesses all around the world.
But how well does this service really work?
In this JavaPipe review, we'll put this company to the test and see if it lives up to the marketing, or if it's all a pipe dream.
What is JavaPipe?
JavaPipe is a developer-oriented hosting service. Its specialty products are shared server packages - and they come with software preinstalled. JavaPipe offers 3 types of cloud/shared hosting - Java hosting, WordPress hosting, and PHP hosting.
For VPS, JavaPipe also has 3 options - KVM (Kernel-based virtual machine) VPS, Unmetered VPS, and DDoS protected VPS.
In this review, we'll have a look at the WordPress hosting.
JavaPipe promises to increase the performance of your WordPress site by around 643%, making it the fastest WordPress hosting provider around.
But is JavaPipe really capable of it? Let's put the provider to the test and see if it's worth our praises!
JavaPipe First Impressions
One of the things I've noticed immediately is that it takes a little bit of time for your JavaPipe services to start working. After you confirm your email, it's going to take around 10 minutes for someone to deploy your server.
And once you do, you'll be given access to your control panel - which is not standard cPanel. Instead, it's CyberPanel - which is going to be vastly different from the options you see on your shared hosting providers.
The panel sidebar is separated into two different zones - Main and Server. The Main zone will include some of the well, main tools, such as adding new websites, editing DNS zones, doing backups and so on.
Meanwhile, the Server zone includes more advanced management options, such as seeing the logs and the server status, as well as tuning the server and much more.
Overall, while the CyberPanel is an unconventional option, it does its job. It may take time to get used to it though - but there's nothing fundamentally wrong with it.
Reliable Cloud Servers
With the obvious exception of its dedicated server plans, all JavaPipe servers are based on cloud server architectures. Cloud systems are associated with reliability, and I'm happy to report that JavaPipe takes full advantage of this fact: I experienced no downtime with my JavaPipe test server.
JavaPipe offers only one WordPress hosting package starting from $15/month - but this price is only valid when purchasing the plan for 3 years in advance. The monthly plan will cost $25/month instead.
You can choose from 2 different server locations when you start using the platform, there's Europe (Romania) and the United States. The prices are going to be nearly identical - while the European server will be charged in euros, rather than dollars, it converts pretty much perfectly to what the American server would cost.
So, what are all of the features provided in the WordPress hosting plan? Take a look at the table to find out the details:
|Disk space||20GB SSD|
|Customer Support||24/7 Chat and Tickets|
|Free Automated Backups||Daily|
Overall, JavaPipe doesn't offer fantastic value for money compared to cheap web hosting providers. However, for experienced WordPress users, looking for a reliable hosting option, the $15-25/month plan may offer great value. 20GB of disk space will be enough for several full-sized websites. And SSL, daily backups, as well as DDoS protection will offer peace of mind for months to come.
JavaPipe promises great uptime and fastest WordPress site performance with its hosting.
And the results are actually great. During our testing, the server hasn't gone down even for a minute. The response time also averaged at 240ms. Which is more than 2 times better than the industry average.
As part of thus JavaPipe review, I also used GTMetrix to test how well the JavaPipe servers are optimized to host a simple WordPress site. And the result was great, PageSpeed evaluated the site with an A mark.
All in all, JavaPipe has very reliable and well-optimized servers.
JavaPipe Customer Support
JavaPipe users can access technical support 24/7 through email or a live chat helpdesk.
Regular users should expect a response within 2 hours while those who purchase premium tier support services are guaranteed a reply within an hour and 15 minutes.
During my testing, however, I have noticed that JavaPipe customer support is quite inconsistent. Sometimes it takes a minute or two for them to respond, sometimes the waiting times exceed an hour.
When the agents answer, their responses are very simple - and sometimes you have to almost draw out information from them, as opposed to them helping you every step of the way.
Overall, the JavaPipe customer support is alright but not perfect, as it does its job - but some improvements could be done to elevate it to the next level.
JavaPipe Review - The Verdict
Despite its higher than average prices, JavaPipe is an excellent service to consider if you're a more experienced WordPress developer. As we saw from this JavaPipe review, the WordPress plan this company offers has pretty much everything a user could need. More to add - it is reliable and fast.
There are a couple of shortcomings, such as lackluster customer support, or slightly difficult to master control panel. But overall, JavaPipe is a good option for everyone looking for WordPress hosting.
- Good response time
- Near 100% uptime
- Package has plenty of features
- Slightly pricey
- Inconsistent customer support