Getting started in the online world is never easy. One of the core ingredients of your online success is web hosting. Choosing the right company will make things go smoothly from the get-go. On the other hand, if you have to deal with downtimes and poor support right from the start, it’s easy to get discouraged. Having this in mind, in my LogicWeb review I'll see if this web hosting provider could be the right choice for someone just starting out.
What Is LogicWeb and Who Is It for?
At first sight, LogicWeb looks like any other web hosting provider. They offer shared hosting, virtual server, and dedicated server packages. This makes their offer a good choice both for those who are about to make their feet wet in the online world, as well as those who are a bit more advanced.
Services Offered by LogicWeb
On top of the aforementioned shared hosting, VPS and dedicated hosting, the company offers reseller hosting as well as some extra services, such as premium SSL certificates, anti-spam protection, and online domains.
But, what I think most distinguishes their offer is the SSD Storage which is available right in the beginner shared hosting packages. And that’s what I’m going to take a closer look at in this LogicWeb review.
LogicWeb SSD Shared Hosting Pricing & Plans
The basic package starts at just $3.95 per month and the price goes up to $12.95 per month for the top shared hosting tier. At 50GB SSD storage, unlimited bandwidth and cPanel, I think the basic tier offers more than enough for every beginner. But are the prices exactly as advertised or is there a catch?
Surprisingly, their low prices don’t go up after renewal. In fact, it gets even better. The $3.95 is the actual monthly price if you opt for paying month-to-month. You can also choose to pay quarterly, semi-annually or every 12, 24 or 36 months. And the yearly contracts come with a nice surprise of two extra months for every year at no cost to you!
In case you decide to sign up, you might be surprised by a slight difference in what you are asked to pay upfront compared to the above table. This is because if you go for a monthly pricing option, and register for example on the 20th, you will be asked to pay just the additional $1.58 (Starter plan) for the last 1/3rd of the month.
At the same time, if you pick to pay annually, you will also be asked to pay a bit less but your hosting contract will renew on the last day of the month preceding your purchase. This is because their billing periods start always at the beginning of a new month.
LogicWeb SSD Shared Hosting Offer in More Detail
Now that you know the pricing, let’s go over the technical details. While all hosting packages come with a decent SSD disk space and unmetered bandwidth, I think the allocated memory can be too low. This can be a problem if you plan on deploying many different applications or want to host more than one WordPress site. Sadly, if you want to increase your allowance to 2 GB, you would have to jump to the most expensive tier right away.
|How many domains allowed?||Unlimited||Unlimited||Unlimited|
|HDD or SSD used in servers?||SSD||SSD||SSD|
|SSL||Let’s Encrypt||Let’s Encrypt||Let’s Encrypt|
|Anti-DDoS protection||Paid (SiteLock)||Paid (SiteLock)||Paid (SiteLock)|
|Content Delivery Network||Cloudflare||Cloudflare||Cloudflare|
|Assisted website transfer||Free from a cPanel host|
|Money-back guarantee||30 days||30 days||30 days|
|Customer support||Ticket system||Ticket system||Ticket system|
|Server location||One data center in Edison, NJ (USA)|
|Free automated back-ups||Daily||Daily||Daily|
On the upside, each tier offers cPanel and lots of auto-installer scripts making experimenting and learning everything much easier. Unfortunately, there is no live support, what can potentially limit your progress if you were to wait for every answer for a day or two.
Let’s move on to the performance part of this LogicWeb review. According to the SLA (Service Level Agreement), the company offers a 99.9% uptime guarantee. According to our uptime calculator, this means that your site can go down for up to just 1m 26s every day (on average) – or 8h 45m and 57s annually.
And what about the network speed? Unfortunately, based on the results from our tests, the server speed is below average. This means that users from certain locations could be forced to wait for a few seconds before entering your site, what would greatly harm its user-experience.
So far, apart from the SSD, I haven’t found anything extraordinary that I could include in my LogicWeb review. But, there are a few things which not all competitors offer.
cPanel with a Great Variety of Apps
The hosting comes with the most straightforward and intuitive control panel for beginners. Not only is it super easy to use but thanks to its popularity, there are hundreds of tutorials available online covering all things you could do with it. All that can greatly reduce the learning curve.
Good Level of Security
I have mixed feelings about the security. While there is no free DDoS protection, it’s not likely that your site will get DDoS-ed, considering you’re just starting out and want to learn a thing or two. On the other hand, I believe there is a much higher probability of getting your server infected with malware – especially if you download some plugins or other addons from unknown sources. The good news is, each of the packages includes ClamAV Anti-Virus protection and automated daily backups.
I have already covered pricing earlier in this LogicWeb review but I think it’s worth mentioning it once again. Simply because, unlike many of their competitors, they don’t charge ridiculous renewal prices or advertise long-term contract monthly averages as their core monthly pricing.
You pay exactly what you see in their offer. And if you decide to pick a long-term contract you get a great bonus of 2 extra months every year!
Although I like their fair pricing and a decent level of security, there are a few things that might overshadow the pros.
No Real-Time Support
The biggest issue I have is the lack of real-time support. The only chat available on their site will connect you with someone from their sales department. I believe it’s not the best practice and can actually be seen as an attempt to sell the hosting as fast as possible and leave the user on his own once he hands over the money.
Just One Data Center
I’m not sure if it’s the competition that often offers so many different locations or a general increase in industry standards but I believe that offering just one location may be highly limiting. While the good thing is that their data center is based in the US, some might prefer to operate locally and the data center could still be too far away from them.
The tested site did not perform well in the speed test. On top of that, despite the free SSD, I think that just 1 GB RAM is not sustainable even for someone who is just learning. This is because many beginners tend to install way too many applications just for the sake of learning things. With so little RAM, they will quickly overload the server. And with no live support, fixing it might take some time.
No Free Trial
The last disadvantage that could scare off some beginners is a complete lack of free trial. The only way to test the hosting is to sign up, pay for it and ask for a refund if you are not satisfied (they offer a 30-day money back guarantee.
Of course, one could say that at $3.95 the price is good enough to spend it for the first month, even if just to see things, but I believe customers should have the ability to test something they are potentially interested in free of charge.
LogicWeb Review Summary
to be honest, I’m neither excited nor disappointed. LogicWeb just seems like an ordinary web hosting company that tries to distinguish their offer with free SSD but which in the end doesn’t perform up to scratch. That’s why I think there are much better choices, such as Hostinger, which will offer a much better hosting environment for both all beginners and slightly more advanced users.
- Honest Pricing
- Good Level of Security
- No Live Support
- Lack of Free Trial
- Average Performance
- One Data Center