2019 October 2nd
Getting started in the online world is never easy. One of the core ingredients of your online success is web hosting.
LogicWeb is one of the hosting providers aiming to be a choice for beginner and advanced users. The right hosting company should offer a smooth start and reliable performance along with good support.
For this LogicWeb review, we tested the quality of LogicWeb shared hosting services from the user perspective. So, let's see if this web hosting provider could be the right choice for you!
What Is LogicWeb?
LogicWeb offers shared hosting, virtual server, and dedicated server packages. This makes their offer a good choice for both: those who are about to start in the online world, as well as those who are a bit more advanced.
Along with the shared hosting, VPS and dedicated hosting, the company offers reseller hosting as well as some extra services, such as premium SSL certificates, anti-spam protection, and online domains.
But what most distinguishes LogicWeb's hosting, is the SSD storage which is available right in the beginner shared hosting packages.
In this LogicWeb review, let's take a closer look at its SSD shared hosting.
The basic LogicWeb shared hosting package starts at just $3.95/mo and the price goes up to $12.95/mo for the top shared hosting tier. With 50GB SSD storage, unlimited bandwidth and cPanel, the basic tier offers more than enough for every beginner.
Are the prices exactly as advertised or is there a catch? Well, surprisingly, the low prices don’t go up after renewal.
In fact, it gets even better.
The $3.95 is the actual monthly price if you opt for paying month-to-month. And there are many subscription term options to choose from: 3, 6, 12, 24 or 36 months. Also, the yearly contracts come with a nice surprise of two extra months for every year at no cost to you!
In case you decide to sign up, you might be surprised by a slight difference in what you are asked to pay upfront compared to the above table.
This is because LogicWeb calculates the cost only from the day you start using the services. So, if you go for a monthly pricing option, and register for example on the 20th, you will be asked to pay just the additional $1.58 (Starter plan) for the last 1/3rd of the month.
At the same time, if you choose to pay annually, you will also be asked to pay a bit less but your hosting contract will renew on the last day of the month preceding your purchase. This is because their billing periods start always at the beginning of a new month.
LogicWeb SSD Shared Hosting Plans
While all LogicWeb hosting packages come with a decent SSD disk space and unmetered bandwidth, the allocated memory can be too low. This can be a problem if you plan on deploying many different applications or want to host more than one WordPress site.
And sadly, if you want to increase your allowance to 2 GB, you would have to jump to the most expensive tier right away.
|Money-back guarantee||30 days||30 days||30 days|
|Customer support||Ticket system||Ticket system||Ticket system|
|Free automated back-ups||Daily||Daily||Daily|
On the upside, each tier offers cPanel and more than 430 auto-installer scripts making experimenting and learning everything much easier. Also, if you are transferring a website from a cPanel host LogicWeb provides assisted website transfer for free.
But unfortunately, there is no live support - only the ticket system. And that might be quite a problem if an emergency situation happens.
Although LogicWeb boasts with its advanced hardware, the performance isn't the best part of the LogicWeb hosting.
According to the SLA (Service Level Agreement), the company offers a 99.9% uptime guarantee. According to our uptime calculator, this means that your site can go down for up to just 1m 26s every day (on average) – or 8h 45m and 57s annually.
And what about the LogicWeb hosting speed? For a thorough LogicWeb review we did a couple of speed tests and unfortunately, the server speed is below average.
Users from locations like Japan and Bangladore will have to wait a few seconds before entering your site. This can actually harm your website's user experience.
So far, apart from the SSD, I haven’t found anything extraordinary that I could include in my LogicWeb review. But, there are a few things which not all competitors offer.
cPanel With A Great Variety Of Apps
The hosting comes with the most straightforward and intuitive control panel for beginners. Not only is it super easy to use but thanks to its popularity, there are hundreds of tutorials available online covering all things you could do with it. All that can greatly reduce the learning curve.
Good Level Of Security
I have mixed feelings about the security. While there is no free DDoS protection, it’s not likely that your site will get DDoS-ed, considering you’re just starting out and want to learn a thing or two.
On the other hand, I believe there is a much higher probability of getting your server infected with malware – especially if you download some plugins or other add-ons from unknown sources. The good news is, each of the packages includes ClamAV Anti-Virus protection and automated daily backups.
I have already covered pricing earlier in this LogicWeb review but I think it’s worth mentioning it once again. Simply because, unlike many of their competitors, they don’t charge ridiculous renewal prices or advertise long-term contract monthly averages as their core monthly pricing.
You pay exactly what you see in their offer. And if you decide to pick a long-term contract you get a great bonus of 2 extra months every year!
Although I like their fair pricing and a decent level of security, there are a few things that might overshadow the pros.
No Real-Time Support
The biggest issue I have is the lack of real-time support.
The only chat available on their site will connect you with someone from their sales department. It’s not the best practice. And it looks like an attempt to sell the hosting as fast as possible and leave the users on their own once they hand over the money.
Just One Data Center
There's a general increase in hosting industry standards to offer several different locations of servers. Having a global audience is not a rare thing and you want your visitors to have the best response time no matter their location.
LogicWeb offers just one location in Edison, NJ and that seems highly limiting.
While the good thing is that their data center is based in the US, some might prefer to operate locally and the data center could still be too far away from them.
The tested site did not perform well in the speed test. On top of that, despite the free SSD, just 1 GB RAM is not sustainable even for someone who is just starting.
This is because many beginners tend to install way too many applications just for the sake of learning things. With so little RAM, they will quickly overload the server. And with no live support, fixing it might take some time.
No Free Trial
The last disadvantage that could scare off some beginners is a complete lack of free trial. The only way to test the hosting is to sign up, pay for it and ask for a refund if you are not satisfied (they offer a 30-day money back guarantee).
Of course, one could say that at $3.95 the price is good enough to spend it for the first month, even if just want to look around. But I believe customers should have the ability to test something they are potentially interested in free of charge.
LogicWeb Review Summary
LogicWeb seems like just an ordinary web hosting company that tries to distinguish their offer with free SSD. But at the same time, it doesn’t perform up to scratch.
To be honest, I’m neither excited nor disappointed. But there are much better choices, such as Hostinger, which will offer a much better hosting environment for both beginners and more advanced users.
- Honest Pricing
- Good Level of Security
- No Live Support
- Average Performance
- One Data Center
- Lack of Free Trial