Since its launch back in the 1990s, Lunarpages has acquired over 46,500 customers. According to the company, during all this time, they've been providing the users with a great, high-quality hosting service.
This business veteran makes a serious promise. In this Lunarpages review, we'll see if that's true.
My First Mission With Lunarpages
With a special emphasis on space exploration in its branding, my first trip to the Lunarpages website was a pleasant one. It offers something different and really contrasts nicely against the dull corporate styles I'm used to seeing.
The best thing about the site is how user-friendly it is.
I could immediately see the focus that has been placed on enhancing the customer journey. A great amount of effort has gone into making things as simple as possible for the user.
When it comes to services though, Lunarpages is actually really extensive, too. In the website, you'll find:
- Shared Hosting.
- Dedicated Hosting.
- Cloud VPS Hosting.
- Developer Reseller Hosting.
- Dedicated SSL Certificate.
- Domain Names.
Lunarpages claim to offer a total solution for every customer, rather than only providing a hosting service. Other than these they also include a website builder, which will help you out when building your website from scratch
Lunarpages stand out from the crowd with their one special area of expertise; Managed Web Hosting. If you don’t want to worry about the IT section of your newly hosted website then you can use this service.
Managed web hosting will provide you with expert opinion and professionals, who will monitor and manage your website 24/7.
However, it isn't all sunshine and no rain: I also found that Lunarpages lacked in the support realm.
While uptime is great, the only customer support option you have is a ticketing system.
But for now, let's look at the shared hosting plans and their prices:
Lunarpages Pricing & Plans
Let’s take a quick look at their plans and pricing:
For Personal Plan –
- Starter: The starter plan comes for $3.95/mo. With 5 GB storage space and 50 GB bandwidth. It supports only 5 Email accounts and 1 FTP account.
- Basic: The basic package comes for $4.95/mo. With unlimited storage space and unlimited bandwidth. It supports unlimited FTP accounts and Email accounts.
- Windows: The windows plan is for windows hosting, which will cost you $9.95/mo. This one also offers unlimited storage space and bandwidth. It supports unlimited Email accounts but only 1 FTP account.
As you can see, with only $1 in increase you’ll be able to enjoy unlimited resources with the Basic account. However, it only supports Linux/Unix.
So, if you want a Windows-based server you have to go with the Windows plan, which will cost you $5 more every month.
Compared to others it won't cost you that much, but unfortunately, this is your only choice if you want a Windows hosting.
For Business Plan –
- Premium: Starting at $22.95/mo. this plan offers a 20GB storage space with a bandwidth up to 200GB. It also supports unlimited Email and FTP accounts.
- Advantage: It will cost you $42.95/mo. with 40GB storage space and 400GB bandwidth. It also supports unlimited FTP and Email accounts.
- Enterprise: The Enterprise plan starts at $62.95/mo. offering unlimited storage space and bandwidth. It also supports unlimited Email and FTP accounts.
Note: All the business plan comes with a free domain registration feature and website builder.
All the business plan offers a great deal. On the other hand, they all will cost you way more than personal plans. The only plus point is that they offer additional features.
Breakdown of the Price Plans
Here’s the catch! That $4.95 price point is only valid when buying a contract of 60 months! So, despite any additional feature and with an existing domain you’ll have to pay up, $297!
This makes it a relatively high paying package. Let’s see how others plans perform in terms of the prices.
|Payment Period / Plan||Starter||Basic||Windows||Premium||Advanced||Enterprise|
As you can see the prices aren't cheap anymore. If you're on a budget and just want to give Lunarpages a try, then we'd recommend you to go with 6 months billing cycle. It's relatively cheaper than other packages offering the same features.
The Plans in More Detail
We’ve also covered in-depth research on the different plans in this Lunarpages review. This will help you to judge Lunarpages better to know whether it’s the right choice for you. Let’s see our Lunarpages review to know how each plan can truly benefit you.
|How Many Domains Allowed?||Unlimited||Unlimited||Unlimited||Unlimited||Unlimited||Unlimited|
|HDD Or SSD Used In Servers?||Both||Both||Both||Both||Both||Both|
|SSL||$109 p/year||$109 p/year||$109 p/year||Included||Included||Included|
|Anti-Malware Protection||$9.95 p/month||$9.95 p/month||No||$9.95 p/month||$9.95 p/month||Included|
|Assisted Website Transfer||Included||Included||Included||Included||Included||Included|
|Auto-Installer Scripts||No||300+ Softaculous||No||300+ Softaculous||300+ Softaculous||300+ Softaculous|
|Money Back Guarantee||30 Days||30 Days||30 Days||30 Days||30 Days||30 Days|
|Customer Support||Mon-Fri: Live chat, ticket, phone||24/7: Live chat, ticket, phone||Mon-Fri: Live chat, ticket, phone||24/7: Live chat, ticket, phone||24/7: Live chat, ticket, phone||24/7: Live chat, ticket, phone|
|Choice Of Server Location||USA Only||USA Only||USA Only||USA Only||USA Only||USA Only|
|Free Automated Backups||Yes||Yes||Yes||Yes||Yes||Yes|
Use our Lunarpages review to know about the lucrative advantages of their system.
Decent Response Time
Compared to the average response time of 890ms, Lunarpages comes in at 716ms. This is a slightly above average speed compared to the best hosting providers.
Offers Premium Backup Services
Lunarpages offers a great deal when it comes to backing up your server. The backup systems are automated and they offer it for free. So, if you face any problem regarding your server you can just restore it back to its previous state.
The Starter Plan Is Out of the Loop
Most of the web hosting providers play this weird game where they offer a lower price, but later some additional terms add up, making it a higher price.
But nothing like that happened with the starter pack. The pack offers 2 billing cycles, with the same monthly rate!
If you notice their plan prices in our Lunarpages review, you’ll see how other plans have a different rate for different billing cycles, excluding the starter pack.
Free Website Transfer and Domain Name
It's another great feature of Lunarpages. They offer a free domain name with some of their plans, which is great! However, you'll only get the one year free for this.
On the other hand, all the plans come with a free website transfer support. It means if you have your website hosted elsewhere, you can easily change the servers for free.
Every hosting provider claims to have 100% up-time but how many of them can really provide that? Well, not many.
That being said, we were glad to add up this point as a pro in our Lunarpages review. Lunarpages have an average uptime of 99.95%!
The uptime changes are quite stable. So, they definitely provide a great support for your website being 99.95% active servers.
Now that you know all about their advantages through our Lunarpages review, it’s time for you to know about their negative aspects.
Limited Customer Support
They offer live chat options but it’s only for sales. So, if you face any issues with your server, you’ll have to take the high road; submit a ticket.
Their feedback is great, but they lack in response time. It takes more than 12 hours for them to get back to you. 12 hours is a lot of time to wait if you're facing a serious and potentially money-losing issue!
They Take A Setup Fee!
Most of the hosting providers won't charge you for setting up your website. But unfortunately, Lunarpages is not among them. They'll charge you $30 if you go for a billing cycle lower than 12 months.
Some of their plans include cPanel but for most of them, you have to pay $2/mo. Although the price is cheap along with the full package pricing, still this is quite unreasonable. Especially when you consider that most of the competition offer cPanel completely free of charge.
After a quick glance at the Basic plan, you may think this is the perfect one, right? Unfortunately no. The plan seems really lucrative at first, but ultimately it’ll cost you more.
The low pricing for the Basic plan is only for the 60 months billing cycle, which is insane!
Lunarpages Review – Is It The Hosting For You?
After going through all of their features and pricing we can finally say Lunarpages is an average hosting provider. Sure, the uptime is great, but their response time is average. Most importantly their prices aren't that cheap.
If you are willing to pay this much amount, you’d want a great experience, right? Well, Lunarpages will give you an acceptable result, but not quite up to the mark.
Although, we loved their live chat support. They responded pretty quickly, answering all of our questions. To sum it up, Lunarpages is an average quality provider.
- Decent Speeds
- 99.95% Uptime
- Good Support
- 30-Day Money Back Guarantee
- Set-Up Fee
- Slow Ticket Response