Media Temple Reviews by Users & Experts

Overall Rating:
7.1
Performance
8.0/10
Pricing
5.0/10
User friendly
7.0/10
Support
8.5/10
Features
7.0/10

Who is Media Temple?

Media Temple (mt) started in 1998 and hosts over 1.5 million websites. The company has found success by offering a range of plans, platforms, and add-ons.

The question is, are the somewhat pricey membership plans worth it?

Keep reading our review of Media Temple to find out if they’re the right host for you.

Services Offered by Media Temple

Media Temple offers hosting packages for every budget. Users can choose from these options:

  • Shared Hosting
  • Managed WordPress
  • VPS Hosting
  • Managed Hosting
  • AWS Cloud Hosting

For the purpose of this Media Temple review, however, we will focus on the most popular Shared Hosting packages.

Media Temple Pricing and Plans

Here’s a side-by-side comparison of their plans:

media temple review pricing

As mentioned previously, even the cheapest plans are pricey compared to their competitors. And while these plans have some good features, users will still need to purchase additional services.

Note that these rates are for customers who are being billed monthly. Users who opt for long-term subscriptions can enjoy reduced rates for their first term. Following the first term, prices increase to the regular monthly charges as displayed in the table below.

PersonalProElite
Monthly$20/month$30/month$60/month
1 Year$16.17/month
(billed at $200 for the first year then $240/year)
$25/month
(billed at $300 for the first year then $360/year)
$50/month
(billed at $600 for the first year then $720)
2 Years$15.83/month
(billed at $380 for the first 2 years then $480 every 2 years)
$23.75/month
(billed at $570 for the first 2 years then $720 every 2 years)
$47.50/month
(billed at $1140 for the first 2 years then $1340 every 2 years)
3 Years$15/month
(billed at $540 for the first 3 years then $720 every 3 years)
$22.50/month
(billed at $810 for the first 3 years then $1080 every 3 years)
 $45/month
(billed at $1620 for the first 3 years then $2160 every 3 years)

For example, you can see below that the Personal Plan on a three-year term would be billed at $540.00 with the optional extras of a domain and G Suite.

media temple review mt

For many users, that’s quite a lot to pay in advance, but looking at the savings versus a monthly plan, it could be worth it.

Plans in More Detail

Now that we’ve got the ever-important pricing part out of the way, it’s time to focus on the nitty gritty of what each plan offers. Let’s outline the three options and see how they compare with each other.

Personal

Pro

Elite

Disk Space

20GB

100GB

250GB

Bandwidth

1TB scalable

2TB scalable

5TB scalable

How many domains allowed?

100

500

500

HDD or SSD used in servers?

SSD

SSD

SSD

SSL

Not included

Not included

Not included

Anti-DDoS protection

Included

Included

Included

Anti-malware protection

Not included

1 site

5 sites

Email accounts

1000

1000

1000

FTP accounts

Unlimited

Unlimited

Unlimited

Website builder

Included (through managed apps)

Included (through managed apps)

Included (through managed apps)

Website templates

Included (through managed apps)

Included (through managed apps)

Included (through managed apps)

Assisted website transfer

Not included

Not included

Not included

cPanel

Not included

Not included

Not included

Auto-installer

Not included

Not included

Not included

Auto-installer scripts

Not included

Not included

Not included

Money-back guarantee

30 days

30 days

30 days

Customer support

Live chat

Live chat

Live chat

Choice of server location

No – USA only

No – USA only

No – USA only

Free automated back-ups

Yes

Yes

Yes

Performance

When we tested Media Temple for its performance, we were happy with the results. This host offers excellent speeds, averaging load times below 300 ms.

There were, of course, different response times from different locations with the US being the fastest and Japan the slowest, but still hitting an impressive time of 400 ms.

media temple review speed

Media Temple Pros

Here are some of the things we love about Media Temple:

  • Reliable Host
  • Customer Support
  • Site Testing Option

Media Temple’s not-so-secret secret is The Grid, a cluster of servers that offer users better speed, scalability, and reliability. This setup can handle big spikes in traffic by hosting the site across multiple servers so you never have to worry about your site crashing.

In terms of customer support, Media Temple offers a live chat, an online form and a series of international phone numbers. We were originally frustrated with their customer service, but ultimately satisfied. Having to wait 30 minutes before being connected to anyone is irritating but the customer service representative we spoke to was friendly and helpful.

media temple review customer support

Finally, Media Temple offers a site review where they will assess your site for free and let you know of any problems they find including out-of-date plugins, slow load times or any other issues.

Media Temple Cons

  • Expensive Plans
  • Many Add-Ons Required
  • Few 1-Click Apps

Media Temple’s subscription plans are more expensive than many of its competitors. The company prides itself on offering a premium hosting service. Paying for a premium service is fair, but with Media Temple, it seems like you’re paying more, yet getting less.

Another issue is that the Media Temple plans require many add-ons. Depending on the plan, you might find yourself needing extras including malware support, migration or other add-ons. Unfortunately, migrating your site will cost you, as Media Temple has its own control panel.

Finally, we were disappointed by a lack of 1-click apps. There are some easy to install apps which can help you set up your website such as the web builder. However, others are difficult to install and, especially for beginners, there will be a steep learning curve.

Overall Thoughts and Verdict

Though Media Temple is one of the pricier options out there, it does have several advantages that help it pull through. Superior speed, consistent uptime, and all-around reliability make it a great option for businesses.

Choosing lower cost plans, however, means needing to pay for additional services or products. Ultimately, this makes them a bad choice for personal websites, especially for new users.

So there you have it, a full run-down on the hosting services offered by Media Temple.

Pros

  • Reliable Host
  • Great Customer Support
  • Good Speed and Uptime

Cons

  • Expensive Plans
  • Many Add-Ons Required
  • Few 1-Click Apps

Main Features

  • Reliable Hosting
  • 99.999% Uptime Guarantee

Hosting Prices

media temple review main

Server Locations

  • United States

Server OS

  • Linux logo Linux

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