What is MyDomain?
MyDomain started way back in 1998, and at first, they were only a domain registrar. However, after gaining popularity, they wanted to expand their services. That’s why now they offer hosting services along with it.
They take pride in their robust DNS servers and reliable infrastructure. I’m highly interested in knowing how much of a strong provider can they really be? Can they beat the traditional hosting providers on the market?
Let’s find it out together in this MyDomain review.
Services Offered by MyDomain
MyDomain provides few hosting options for you, which include:
- Shared Hosting
- VPS Hosting
- Domain Name
As their name states, they have quite the reputation for their Domain name services. You will be able to get a domain name directly from them, paying a fee of $9.99 each year.
With this package, they will let you manage all your domains from just a single account. Moreover, you will also get free DNS Management services and control over forwarding email from one account to another.
Additionally, you will also be able to forward your domain name to any website. You can create any amount of subdomains and will get free Transfer Lock Domain protection to protect all your domains.
So, I guess as a domain name provider they seem like a pretty good catch. However, for hosting they only have two options and don’t include any dedicated server or Reseller options. This is somewhat disappointing, but I’m hoping for a good output from their shared plans.
Pricing & Plans
MyDomain has both Linux and Windows based hosting options. So, you can choose the one that goes with your need.
- Basic: This plan will cost you $3.75/mo. It will come with unlimited storage and scalable bandwidth. However, you will only be able to host one domain here.
- Deluxe: It allows unlimited domains. The plan will cost you $6.75/mo. The storage and bandwidth are same as the Basic plan.
- Ultra: The bandwidth and storage specification is similar to the Deluxe plan. However, this plan starts at $13.75/mo.
- Basic: For windows, this plan will start at $4.75/mo. It offers unlimited storage and scalable bandwidth.
- Deluxe: You will have to pay $7.75/Month for this plan. The features are similar to the Deluxe plan of the Linux hosting.
- Ultra: This plan starts at $14.75/mo. Needless to say, it offers the same features as the Linux Ultra plan.
A Detailed Analysis of the Plans
I've told you all about the pricing of these two hosting solutions. But what about the technical details? To help you out I've gathered everything you might need to make the right decision in this MyDomain review. Why don't you take a look?
|Basic||Deluxe||Ultra||Windows Basic||Windows Deluxe||Windows Ultra|
|How many domains are allowed?||1||Unlimited||Unlimited||1||Unlimited||Unlimited|
|HDD or SSD used in servers?||HDD||HDD||HDD||HDD||HDD||HDD|
|Assisted website transfer||Paid||Paid||Paid||Paid||Paid||Paid|
|cPanel||No (Only vDeck)||No (Only vDeck)||No (Only vDeck)||No (Only vDeck)||No (Only vDeck)||No (Only vDeck)|
|Money-back guarantee||30 Days||30 Days||30 Days||30 Days||30 Days||30 Days|
|Customer support||Live chat, email, Phone||Live chat, email, Phone||Live chat, email, Phone||Live chat, email, Phone||Live chat, email, Phone||Live chat, email, Phone|
|Choice of server location||No||No||No||No||No||No|
|Free automated back-ups||Paid||Paid||Paid||Paid||Paid||Paid|
Let’s start with the strong points of MyDomain. I’ve pointed out all of their strong suits in this MyDomain review.
Decent Response time
Well, they do have a pretty decent response time. MyDomain’s response time ranges from 300-500 ms, which is quite good. As you can see, I tested out their response time, and they got a solid B+.
The servers are based in the USA, so they perform great in that region. However, they went a bit overboard in Japan.
MyDomain claims to have 99.99% uptime. That why I had to double check it to make sure they can really provide that. Unfortunately, they aren't able to provide 99.99% uptime, but they can provide 99.91% uptime.
This rate is also good, but I guess they could do better.
No Free SSL for Windows
They offer free SSL certificates with their Linux based hosting plans. However, if you want a Windows solution from them, you won’t be eligible for this feature. They don’t offer the free SSL certificates with that.
In this case, you'll have to buy the SSL certificates separately, which will add more cost to the whole subscription.
Slow Customer Service
I checked out their customer service to better judge their support quality. They offer email, phone calls and even live chat options for you to ask them about a product. I wanted to ask some technical questions about the plans, so I contacted them through the live chat.
They truly disappointed me here. I got an automated message right after I joined the chat box and after that, nothing!
Firstly, I had to wait a long time for the support guy. Secondly, when he finally came to my aid, he seemed super annoyed. Also, he didn’t seem that much knowledgeable and took too many intervals between questions.
So, I got to say; they provide one lousy customer support.
Too Much Paid Add-ons
Almost all the necessary add-ons are paid. Moreover, if you add up all the costing, then every single plan becomes pricier than before. Not best suited for customers with a limited budget.
MyDomain Review – Should You Spend Your Dime?
Concluding everything, I have to give them a below average rating. Sure, MyDomain has a decent response time and uptime but the pricing kind of takes them down. Also, the paid add-ons can really be a burden on someone with a low budget.
Therefore, I would not recommend them. However, you can check them out or see other options that better suits your need.
- Decent Response Time
- Good Uptime
- Live Chat Option
- Lousy Customer Support
- No cPanel
- Too Much-paid Add-ons