What Is Name.com?
Founded in 2003, Name.com is a wholly owned subsidiary which is part of Donuts Inc. Having a great deal of time in the industry; you would think there would be high-quality service and great products. Is that the case? There seems to be a lot of low to medium scoring going on in the review space regarding Name.com. We will learn more as we go through our Name.com review. Let’s get into it.
Services Offered by Name.com
There is a nice suite of products available through Name.com, but not too many that would overwhelm someone that is a newcomer to the online world and website hosting. The services offered by Name.com are:
- Domain Registration
- Shared Web Hosting
- SSL Certificates
- Website Builder
- Email for Small Business
While there are multiple services offered by Name.com, we are going to focus on shared hosting in this Name.com review. Shared hosting is the most common form of hosting that beginners and smaller sites use. It is less expensive and allows you to get started on your website without going over your budget.
Name.com Prices & Plans
Let’s look at an overview of each available plan:
- Startup -- $9.99 per month, 1 website, 10GB of disk space, 100 email accounts (If you want to purchase the services for a year, you can get them at the discounted price of $6.99 per month).
- Namebuilder - $14.99 per month, 25 websites, 100GB of disk space, unlimited email accounts (If you want to purchase the services for a year, you can get them at the discounted price of $10.99 per month).
- Unbelievable - $24.99 per month, unlimited websites, unlimited disk space, unlimited email accounts (If you want to purchase the services for a year, you can get at the discount price of $16.99 per month).
The unlimited plan for $16.99 per month looks like a great deal if you need all of the resources and if you have the budget to put out for a whole year’s worth of hosting up front. Other hosting providers often try to veil the fact that you will have to pay for a year upfront to get major discounts, but Name.com was very honest with their pricing, so that gives them a thumbs up in this Name.com review.
Even though they are upfront about their pricing, this does not change the fact that their hosting is pricier than many other hosting providers online and this warrants a thumbs down.
Plans in More Detail
Now it is time to get into the nitty gritty and see what is what. Which plan is the best? How much hosting or other services do you need? Do they stack up against the competition or are there better hosting options available? Let’s see below in this details and comparison sheet.
|Disk space limit||10GB||100GB||Unlimited|
|How many domains allowed||1||25||Unlimited|
|SSD or HDD used in servers||HDD||HDD||HDD|
|Website Builder||Not included||Not included||Not included|
|Website Templates||Not included||Not included||Not included|
|Assisted Website Transfer||Not included||Not included||Not included|
|Money back guarantee||30 days||30 days||30 days|
|Customer Support||Support tickets, knowledge base||Support tickets, knowledge base||Support tickets, knowledge base|
|Choice for server location||No||No||No|
|Free Automated Backups||Yes||Yes||Yes|
There is a large variety of options available to you when you look through the plan details, and you may not need the unlimited plan. If you do, it is the best plan out of them all, but not necessarily the best out of all hosting service providers. Let’s continue with the performance part of this Name.com review to see how these details transfer into service.
Name.com’s hosting services ranked on the exceptional level whether you are submitting a query from the USA or you were submitting a query from Japan. If you want a quick web hosting provider, this would definitely be an option. They have obviously put much work into making sure their customers get fast service.
Name.com Pros & Cons
Now let’s weigh the pros and cons to see if you want to continue considering this hosting provider or if it needs to go in the return to sender pile.
The servers we tested were exceptionally fast, and now with Google’s algorithm update that places more weight on favoring fast website and especially on mobile friendly and fast websites, it is important that you hosting be lightning fast.
Ease to Navigate Website
The website and options available were easy to choose from whether you were a beginner or a seasoned professional. No need to worry about getting lost in the available options.
The customer support did seem to know what they were talking about, but the response rate was not impressive. If you were having a major challenge and needed help, you would have to wait for a response to your support ticket since there is no live phone or chat support.
Prices for hosting on Name.com are rather expensive even if you do decide that you want to get the free domain they through in on some offers. The free domain doesn’t make up for the high prices you pay for hosting services even if they do provide fast service.
Website Builder Sold Separately
If you wanted to build your own website, you are going to have to put out a pretty penny to be able to do so. Many other hosting providers include their website builder so you can start building your website on their hosting platform right away. Since name.com does not, this is a definite thumbs down.
Those of you that do decide you want to use name.com and buy their website builder, the unlimited option is considerably pricey at $19.99 per month and a discount if you purchase the website builder for a year.
Name.com Review - Final Thoughts
With Name.com, it’s a love and hate relationship. On the one hand, we have high-quality, fast hosting that will allow you to give a great customer experience. On the other hand, we have pricey website builders and monthly hosting packages that are less than economical.
While Name.com is a good company that offers good services, unless you want to pay pricing on the higher end the scale, some companies will allow you to get service through them that is just as good or better but less expensive.
We give a nod to Name.com hosting, but say there are other options out there that give you more value and bang for your buck.
- Free domain
- Free SSL certificate
- Great speed
- Automated backups
- Lacking customer support
- Rather expensive
- Paid website builder