NameHero Review


Bart Keating


2019 September 24th

If you are looking for a trusted hosting service that can handle all the hassles heroically, NameHero should be on your watchlist.

In our NameHero review, we will analyze the primary products and overall performance.

So, let's begin!

What is NameHero?

Centered in the USA, NameHero is a cloud-based web hosting service, having two data centers on the West and the East coasts. NameHero is comparatively a newer name in the market - it started in 2015. Since the beginning of its journey, the brand has gained quite the popularity.

NameHero - Home Page

And why wouldn’t it? Not every hosting provider company offers Cloudflare, Lite Speed, and other lucrative technological features for the price point. It also has a reseller hosting with the ability to offer 100% white labeled hosting with all the tools you need.

NameHero Hosting Pricing

NameHero has 4 pricing plans, the cheapest is $3.95/mo and gives you unlimited SSD storage and bandwidth. The most expensive plan here costs $12.99/mo, it has everything from the lower packages as well as 4GB of RAM. You also get a one-year free domain name with every plan.

NameHero - Pricing Plan

The thing to note here is that you have to purchase its services for at least a year if you want to be eligible for a free domain name. The same can be said about overall pricing. If you want that $3.89 price point you will have to buy hosting for 3 years.

NameHero - Yearly Plans

The weirdest thing is that both the “Starter” and “Plus” plans can only be bought for one year and up, meaning you can forget the monthly billing option. With “Turbo” and “Business” plans you are free to choose whether you want monthly or yearly billing.

NameHero - Order

Each NameHero plan has a suggestion for how many visitors your plan is best suited for. The “Business” package is a good choice if your site has up to 100,000 visitors per month.

We have analyzed each NameHero plan and what it offers below:

Starter Plus Turbo Business
Disk space Unlimited Unlimited Unlimited Unlimited
Bandwidth Unmetered Unmetered Unmetered Unmetered
Domains supported 1 6 Unlimited Unlimited
SSL Free Free Free Free
Anti-DDoS protection Yes Yes Yes Yes
Email accounts Unlimited Unlimited Unlimited Unlimited
Customer Support Ticket, email, phone Ticket, email, phone Ticket, email, phone Ticket, email, phone
Website builder Included Included Included Included

You get a lot of security features, even with the cheapest plan. So no matter the price your website will be protected at all times.

All in all, NameHero offers great features for a relatively cheap price. A free domain name for a year, free unlimited SSD storage, and anti-DDoS make it worth your time.

NameHero Features 

NameHero offers some common hosting services like VPS, Reseller, and Shared Hosting. Each of the 4 plans comes with free SSL, one free domain name, and unlimited storage space. Apart from that, you get 3 extra categories - Website Toolkit, Security Shield, and Superhero Features. 

NameHero - Extra Features

Website toolkit includes 1 click WordPress and various apps install, auto-update, unlimited subdomains, unlimited databases, and a page builder. These features help you to manage and control your server and website. 

NameHero - Website Toolkit

Security Shield gives you an advanced firewall, real-time malware detection, proactive defense, and reputation manager. Most of these features are automatic, so you won't have to manage your defenses every time.

NameHero - Security Shield

But the best and most useful “Superhero Features” include:

  • SSD Raid 10 Storage: Provides ultra-fast speed with high redundant servers for your website.
  • Cloudflare: With the help of Cloudflare, your servers will have anti-DDoS protection, running 24/7. 
  • LiteSpeed: It’s one of the popular names among web server software industry. They provide even greater speed than Apache.
  • Nightly Backups: Your website's content will be copied every night and kept safe for you to use in case of an emergency.
NameHero - Superhero Features

All the main and extra features make the price point more appealing. Especially when you consider Cloudflare and LiteSpeed inclusion with even the cheapest plan.

Every plan at NameHero comes packed with features. From security and support to faster loading times and SSD - you get everything you need and even more.

NameHero Performance 

NameHero claims to provide 99.99% uptime, just like everyone else. During our testing, its server didn't experience any problems and gave us 100% uptime. Even better is that the average response time of our website was just 255ms. 

NameHero - Uptime Robot

As a matter of fact, we were quite pleased with the speed and stability of our website. Next, we used GTmetrix to look at our optimization. Our website fully loaded in 1.4 seconds and we got both A's in performance score.

NameHero - GTmetrix

Our website was 5.71MB, to load it fully in 1.4 seconds is quite the accomplishment on its own. But even then, both our server and the website itself were strongly optimized to squeeze that extra speed.

Not everything is that great, as we tested the load times around the world we got a bit more mixed results. While not bad, the load times in Asia were much slower going as high as 552ms. As expected the best speeds were in the USA and Europe.

NameHero - Speed

Overall, NameHero's performance got a B+ mark, making it a perfect choice for the USA market. Add great optimization and stable servers and you got yourself a lighting-fast package.

NameHero has great uptime and amazing response time. While not perfect around the world, your website will be fast and optimized for the best loading time.

NameHero Support

NameHero offers 24/7 support by live chat, phone, and ticket system. You won't have to wait for ages to get an answer or to get help here. We tested the live chat option, and well, the support team is fast and reliable.

NameHero - Support

One thing that stood out for us was the number of user reviews. On its home page, NameHero has 1068 reviews and most of them are 5-star ratings. It goes one step further and adds even more user reviews - from social sites and industry experts.

NameHero - User Review

You can even review its support and uptime separately. The most impressive thing is that you can leave a review right there on its home page. And it will be displayed immediately, without you needing to sign up or anything.

NameHero - My Review

Almost all the hosting companies include a knowledge base for the customers. However, not every one of them can provide even minimum support. NameHero definitely stands out from the crowd on this one.

NameHero - Knowledge Base

In fact, we got the most reliable information from the knowledge base. It’s really vast and full of helpful information.

NameHero has 24/7 customer support, extensive knowledge base, and honest user reviews. All of that makes it easy to trust it with your website or project.

NameHero Review Conclusion

After our NameHero review, we can see that it offers great response speed and uptime. While not the cheapest option, if you have a flexible budget, then we’d recommend NameHero for you.

NameHero is great if:

You need a stable and fast hosting all over the world. It has honest and reliable user reviews, and NameHero customer's support will always be ready to help.

What do you think about NameHero? You can also check out our other reviews!


  • 99.99% Uptime
  • SSD Servers
  • Unlimited Bandwidth
  • Unlimited Disk Space
  • Cloudflare


  • On The Expensive Side
  • No Mothly Billing For Cheapest Plan

NameHero User Reviews

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User comments

timothy picture

2020 January 6th

I have been battling for 5-10 days now with them to sort this our their billing system declines my cards one after another service is suspended and no support has... Read more

I have been battling for 5-10 days now with them to sort this our their billing system declines my cards one after another service is suspended and no support has been received from their side no investigation whatsoever they have promised to make a PayPal invoice for me to pay through PayPal however that has not been done and they wont unsuspend the service until I can get it paid makes no sense I have sent screen shots of the error and my tickets just get deleted I dont get any support or feedback from NameHero further then this I have logged over 5 tickets regarding the server giving multiple errors from some email accounts not connecting to slow server speeds slow websites but nothing has been resolved from their side I highly reccommend using a professional host instead of Namehero!!!

Jon Farmer picture
Jon Farmer

2019 April 4th

I have nothing but good things to say about Name Hero. Let's start with the ease of their user interface, implementation with cPanel and seamless SSL certificates. I am able... Read more

I have nothing but good things to say about Name Hero. Let's start with the ease of their user interface, implementation with cPanel and seamless SSL certificates. I am able to create and develop with mere clicks of a mouse and the speed, performance and reliability of the backend is not only on par with the big boys - it exceeds them. Support tickets are answered quickly and throughly and I have experienced nothing but professionalism from the staff. Five stars all the way around!

Performance Pricing User friendly Support Features
Scott Richardson picture
Scott Richardson

2018 December 17th

NameHero is legit! Their customer service is the best I've experienced - no joke. However, any review website that says bluehost is a 9.2????? ::eyeroll:: I'm a NameHero believer and... Read more

NameHero is legit! Their customer service is the best I've experienced - no joke. However, any review website that says bluehost is a 9.2????? ::eyeroll:: I'm a NameHero believer and will stay there for a long, long time. Server response times are super fast. Website load times are really fast. And the list of features is just as long, if not longer, than all the big guys. Free SSL, lightspeed servers, and free Cloudflare w/Railgun. Can't beat it!

Performance Pricing User friendly Support Features