What is NameHero?
If you are looking for a trusted hosting service that can handle all the hassles heroically, NameHero should be on your watchlist. Centered in the USA, the company is a cloud-based web hosting service, having two data centers on the West and the East coasts. NameHero is comparatively a newer name in the market - started the journey in 2015.
Since the beginning of its journey, the brand has gained quite the popularity. And why wouldn’t it? Not every hosting provider company offers Cloudflare, Lite Speed, and other lucrative technological features as integrated services.
Every company advertises their products as the best one in the market; however, the performance is all that counts. In our NameHero review, we will analyze the primary products and overall performance.
Let the scrutinizing begin!
Services Offered by NameHero
NameHero offers some common hosting services, including:
- VPS Hosting
- Reseller Hosting
- Shared Hosting
- SSL Certificates
- Domain Registration
The advertised “Superhero Features” include -
- SSD Raid 10 Storage: Provides ultra-fast speed with high redundant servers for your website.
- Cloudflare: With the help of Cloudflare, your servers will have anti-DDoS protection, running 24/7.
- LiteSpeed: It’s one the popular names among web server software industry. They provide even greater speed than Apache.
Now that you know what sort of services they offer let's move on to the next part of our NameHero review - the plans. In this review we'll focus on cloud web hosting.
NameHero Hosting Pricing & Plans
Before going into more detail, take a quick look at their cloud web hosting plans for Linux:
Starter Cloud Web Hosting: The plan starts at $3.89/mo. It comes with unlimited disk space and bandwidth. The plan also offers unlimited Email and FTP accounts. The usual price of this plan is $5.99/mo. NameHero suggests this package if your site has up to 10,000 visitors per month.
Plus Cloud Web Hosting: This one starts at $6.49/mo. the usual rate of this plan is $9.99/mo. It also comes with unlimited bandwidth and disk space. The plan offers unlimited FTP and Email accounts too. NameHero recommends this package if your site has up to 25,000 visitors per month.
Turbo Cloud Web Hosting: The pack starts at $11.01/mo. A special promo decreased the rate from $16.95/mo. Turbo cloud offers the same bandwidth and disk space as others. It also includes unlimited Email and FTP accounts. NameHero recommends this package if your site has up to 50,000 visitors per month.
Business Cloud Web Hosting: This plan will cost you $12.99/mo. The package is perfect for your site if you have high traffic such as 100k visits each month. It also offers unlimited bandwidth, disk space, Email, and FTP accounts.
The special promo reduces the cost of each pack a lot.
A Detailed Analysis of the Plans
Before you commit to them entirely, you should check out every aspect of the plans. To help you out, we have analyzed them and came up with a bunch of information for our NameHero review. Take a look:
|How many domains are allowed?||1||6||Unlimited||Unlimited|
|HDD or SSD used in servers?||SSD||SSD||SSD||SSD|
|Assisted website transfer||Yes (Paid)||Yes (Paid)||Yes (Paid)||Yes (Paid)|
|Auto-installer||Included (Softaculous)||Included (Softaculous)||Included (Softaculous)||Included (Softaculous)|
|Money-back guarantee||30 Days||30 Days||30 Days||30 Days|
|Customer support||Ticket, email, phone||Ticket, email, phone||Ticket, email, phone||Ticket, email, phone|
|Choice of server location||No||No||No||No|
|Free automated back-ups||No||No||No||No|
Excellent Response Time
NameHero has an average speed of 195.5ms, which is an excellent take on the response time. Performance is one of our no.1 priority for our NameHero review. In this case, we are extremely happy with the result. It’s 355.24% faster than average response time.
A Vast Knowledgebase
Almost all the hosting companies include a knowledgebase for the customers. However, not every one of them can provide even the minimum support. NameHero definitely stands out from the crowd on this one. In fact, we got the most reliable information from the knowledgebase. It’s really vast and full of helpful information.
NameHero claims to provide 99.99% uptime, just like everyone else. As a matter of fact, we were quite pleased with the result. It's able to give a 99.98% uptime till now. This is exceptionally an excellent output.
Limited Customer Support
The one thing that we didn’t like was the poor customer support. NameHero doesn't include any live chat support. It provides sales support, but you'll have to start a ticket for that. Despite waiting for a day, we didn't get any type of response at all, which is really disappointing.
According to the customers, the technical support is also not up to the mark.
Pricey For High Traffic Websites
The rates are quite high for the high traffic websites. Also, additional costings within the pack make them even more out of reach.
NameHero Review - Is It Worth Your Money?
All things considered, we can say NameHero is one of the good ones in the market. Like others, it also comes with some lacking such as customer support and pricing.
However, with good response time and uptime, you will be able to get a good experience with it. In the end, it will mostly depend on your budget. If you have a flexible budget, then we’d recommend you to go for it.
Otherwise, you can check out our other reviews for a better judgment.
- 99.99% Uptime
- SSD Servers
- Unlimited Bandwidth
- Unlimited Disk Space
- Limited Customer Support