Netfirms Reviews by Users & Experts

Overall Rating:
5.7
Performance
6.0/10
Pricing
5.0/10
User friendly
4.0/10
Support
7.0/10
Features
6.5/10

Who is Netfirms?

Netfirms is a group of leading technology professionals who are eager to help individuals and businesses to create and maintain an online presence.

Since its establishment in 1998, the hosting provider has been providing web hosting solutions and technology to (hopefully) successful individuals, entrepreneurs, and businesses across the globe.

Also, they’ve probably kept the same page design for 20 years.

netfirms page
I am pretty sure, that this is not how PayPal logo looks anymore

Whatsoever, Netfirms claims to be one of the leading web hosting providers and to currently power over 1.2 million websites around the world. 

Moreover, in this Netfirms review, I want to find out if Netfirms has done much with its two decades of industry experience.

Can Netfirms compete with other companies in means of pricing and features?

Is Netfirms server speed fast enough for your website?

What’s hidden in shared hosting packages?

These are some crucial questions my Netfirms review will thoroughly answer.

Services offered by Netfirms

Netfirms is a simple web hosting provider. It offers three major hosting packages and these include:

  • Domain Names
  • Shared Web Hosting
  • VPS Hosting

It is ascertained that Netfirms does not have many advanced hosting services such as cloud hosting, reseller hosting, and dedicated hosting.

With this in mind, I think that Netfirms hosting services are just not enough for high-performing sites. To be fair, I am not sure if they’re enough for any site…

But let’s hope for the best.

In my Netfirms review, the main attention will be on the shared web hosting service. It’s the most popular service for people, looking to launch a simple and fast website for whatever needs they have.

As we all know, shared hosting is like a raisin in the muffin of hosting services! Quintessential and everyone loves it! 

Netfirms Pricing & Plans

Let’s quickly run through the three hosting plans:

netfirms review plans
  • Netfirms Plus Web Hosting Plan – it is a good Linux web hosting plan for individual websites. The price starts at $3.49 / month but varies across the three billing cycles. It is Netfirms’ most affordable website hosting plan, suitable for hobbyists, and a good small business web hosting option.
    The plan features unlimited disk space, unlimited Email addresses, scalable monthly bandwidth, 5 MySQL 5+ Databases, and 24/7 customer support.
  • Netfirms Advantage Web Hosting Plan – this is a fine Linux web hosting plan for small businesses. The price starts at $7.99 / month but varies across the three billing cycles. With this Advantage web hosting plan, you can scale your business off the ground.The plan comes with unlimited disk space, unlimited Email addresses, scalable monthly bandwidth, 200 MySQL 5+ Databases, and 24/7 customer support.
  • Netfirms Business Web Hosting Plan – this is a robust Linux web hosting plan that will grow your business. The price starts at $10.99 / month but varies across the three billing cycles.The hosting plan targets medium to large businesses and it features unlimited disk space, unlimited Email addresses, scalable monthly bandwidth, unlimited MySQL 5+ Databases, and 24/7 customer support.

Netfirms Review – The REAL Pricing

I’ll continue my Netfirms review by going through the breakdown of the prices and the plans across the three billing cycles.

I am not surprised that Netfirms has a renewal and the promoted, decent looking prices are only available with at least 2-year billing cycle.

In the table below, I will succinctly compare and contrast the prices for each of the three hosting plans across the three billing cycles. 

Payment Period/Plan

Plus

Price, (Cumulative)

Advantage

Price, (Cumulative)

Business

Price, (Cumulative)

12 Months

$4.95, ($59.40)

$9.99, ($119.88)

$14.99 ($179.88)

24 Months

$4.45, ($106.80)

$8.99 ($215.76)

$12.99  ($311.76)

36 Months

$3.49, ($125.64)

$7.99 ($287.64)

$10.99  ($395.64)

The hosting plans are Linux-based, and they come with varying free domains.

However, the prices are quite high for shared hosting packages and that is just the top of an iceberg:

netfirms review additional pricing

Just take a look what you have here (or, in this case, what we don’t have here):

  • Paid website builder
  • Paid website and WordPress security features
  • No free site backups

That’s the must-have essentials for your website and the most respected website hosting providers just give these for free.

Plans in more details

Forging ahead with this Netfirms review, I’ll go into the details of each plan.

By comparing and contrasting the features of each plan in a tabular form, it will be effortless for you to differentiate and accentuate the best of the three hosting plans provided by Netfirms.

Plus

Advantage

Business

Disk

Unlimited

Unlimited

Unlimited

Bandwidth

Unmetered but scalable to other suitable solutions

Unmetered but scalable to other suitable solutions

Unmetered but scalable to other suitable solutions

How many domains allowed?

Unlimited

Unlimited

Unlimited

HDD or SDD used in servers?

HDD

HDD

HDD

SSL

Included

Included

Included

Anti-DDoS protection

Included

Included

Included

Anti-malware protection

Included

Included

Included

Email accounts

Unlimited

Unlimited

Unlimited

FTP accounts

50

100

Unlimited

Website builder

Paid

Paid

Paid

Website Templates

100+

100+

100+

Assisted website transfer

Yes

Yes

Yes

cPanel

Included

Included

Included

Auto-installer

Included

Included

Included

Money back guarantee

30 days

30 days

30 days

Customer support

24/7 E-mail, Chat, Phone, 

24/7 E-mail, Chat, Phone, 

24/7 E-mail, Chat, Phone, 

Choice of server location

Canada and USA

Canada and USA

Canada and USA

Free Automated back-ups

No

No

No

Performance

In furtherance of my Netfirms review, let’s find out the performance of Netfirms’ server. After subjecting the server to a thorough test with the appropriate tool, I discovered that the host’s server performance is average.

netfirms speed test

On the other hand, if you operate on the continent of America, you should be ok with your response times. It’s even bearable for Europe and Australia. No big flaws here. 

Netfirms also has a 99.9% uptime guarantee which is one of the most common amongst hosting providers. This means that your website may be down for 10 minutes a week.

netfirms review uptime

Netfirms Pros and Cons

At this stage of my Netfirms review, I will be highlighting the different pros and cons of the hosting plans provided by Netfirms. I hope that this helps you to make an informed decision about any of the hosting plans that suit your sites and businesses the best. 

Pros

This Netfirms review reveals that the hosting provider offers some excellent features that single it out among its counterparts. These include:

  • Good Support System: Netfirms offers 24/7 support for their customers. You can reach the technical team via Email, Live Chat, Phone, and Knowledgebase for FAQ guide. Everything you might need an even a bit more. 
  • Money-back Guarantee: the hosting provider returns the money to clients within 30-days of subscription. This makes Netfirms better than some hosting providers who offer shorter days for their money-back guarantee strategy. 
  • Easy-to-choose Hosting Plan: there are three hosting plans for shared hosting. It’s not overwhelming and convenient.

Cons

Let’s look at the various drawbacks of Netfirms’ Shared web hosting plans. These include:

  • Limited monthly bandwidth: Netfirms does not offer customers unlimited bandwidth. The bandwidth is only unmetered but not unlimited. Hence, Netfirms determines the traffic a customer’s site can transfer within the month.
  • Relatively slow server’s speed: Netfirms’ server is just slightly above average. The hosting plans is a significant setback and clients’ business might not experience the expected growth with this speed.
  • The absence of advanced hosting packages: Netfirms does not offer advanced hosting packages such as cloud hosting, dedicated hosting, or reseller hosting. And the lack of these limits its web hosting power for high-performance sites.
  • Unclear Pricing: you have to pay upfront for at least one year of service and watch out for those additional fees. Also, renewal price is not shown on the offer page and shopping cart.
  • Abysmal website: the site not only looks outdated with the stock images that look like cut-out using paint soft, but it’s also broken. For example, I tried to read the 6 REASONS WHY I SHOULD CHOOSE NETFIRMS and it didn’t work. It just scrolled to the bottom of the page and I could only see 3 REASONS. And I was using Chrome, not some hipster-dark-web browser…netfirms review broken site

Netfirms Review – Should You Give it a Chance? 

Honestly, I am afraid to recommend this hosting provider. I don’t want to feel responsible for any unpleasant experiences you may have.

Netfirms appears to be a quite reliable hosting provider in terms of response times, money-back and uptime guarantees, but it just doesn’t look right. The pricing is shady, the page is confusing and looks forgotten.

It’s just like moving to a new, abandoned house with your family. Looks like a good deal, but you just can’t get rid of a feeling, that something horrifying is about to happen at night…

For example, at night your BANDWIDTH BECOMES LIMITED! And you lose tons of traffic.

I sincerely recommend checking other hosting providers beforehand and am waiting for your thoughts about the Netfirms. Feel free to leave a comment below!

Cheers!

Pros

  • Easy to Choose a Plan
  • 30-day Money-back Guarantee
  • Free Site Migration
  • cPanel

Cons

  • Outdated Website
  • Must Pay Upfront
  • Limited Bandwidth

Main Features

  • Unlimited Storage
  • 24/7 Support
  • Free Migration

Hosting Prices

netfirms review screen

Server Locations

  • United States
  • Canada

Server OS

  • Linux logo Linux

Leave a review

    • Simon portrait Simon
    • 2018 December 9th
    Reply
    Performance Pricing User friendly Support Features

    Speeds are very slow at times, at other times there is no connection at all to FTP (times out), looks like bandwidth is limited. Additionally, the servers are outdated, Netfirms still runs php 5 for example which limits what you can host.
    Customer service is good, great even.