Pantheon Review

Overall Rating:
User friendly

Offering ‘high-performance hosting’ and 'the fastest hosting platform on the planet', Pantheon appears to be aimed at large companies looking to optimize their online presence.

That’s not to say that they don’t offer something for everyone, though. It just seems as if their primary focus is based around developing solutions for high-paying clients.

I wonder if my Pantheon review will reinforce this view?

Not a Provider For Tight Budgets

The first thing I noticed when conducting my Pantheon hosting review is that their services can be rather costly, with one of their plans going up to as high as $1,000 per month.

I guess this allows them to look after their clients, though, so it's not necessarily a bad thing. 

I also noticed that they offer a lot of services, including custom web solutions and website security. Furthermore, their live chat feature is widely regarded as faultless, and they provide comprehensive WordPress and Drupal support too.

Pantheon Review

So if you’re looking for a more premium hosting provider, then Pantheon may be the choice for you. It's ticking all the boxes so far, but can it continue to do so?

Pantheon Pricing

A quick review of the Pantheon hosting plans shows that they offer three plan structures, with all of them being highly costly when compared to other popular providers.

For the general user looking to host a small business website, there is no need to go for anything other than their basic plan - however, this still comes in at $50 per month. 

Pantheon Review Pricing

What I do like is that Pantheon offers an introductory price - this allows you to test their services at a cheaper rate before committing your life savings to them.

A More Detailed Look At Their Plans

It seems that most of the Pantheon plans are aimed at high-end businesses and enterprises. Therefore I don’t think the average person would benefit much from the things they have to offer. 

However, if you do happen to run a large organization which needs high-end hosting services, then this could be one of your best options.

Just to put it out there - they do provide free SSL certificates and 24/7 access to customer support. But that's to be expected considering their prices.

Disk space limit20GB30-200GB200GB+
Bandwidth limitUnmeteredUnmeteredUnmetered
How many domains allowed510-70200
SSD or HDD used in serversSSDSSDSSD
Email accountsNoNoNo
Website builderNoNoNo
Money back guaranteeNoNoNo
Customer support24/7 live chat support24/7 live chat support24/7 live chat support

Next, in my Pantheon review, we'll see if their performance lives up to their prices.

Pantheon Performance

Unsurprisingly, the response time of Pantheon was among some of the best I've seen. The average response time was around 250ms, which is considered excellent.

Pantheon review speed

However, we shouldn’t really expect anything else from a hosting provider whose cheapest plan is $50 per month.

Pantheon Review Summary: Expensive But Reliable

If you’re looking for a top-of-the-range hosting provider that offers consistent, reliable performance, then Pantheon is a great choice.

Their hosting services are specifically tailored to large businesses with tens or hundreds of WordPress/Drupal sites, and they have a great platform which makes maintaining websites and team-work more efficient for developers. 

So, although I found Pantheon’s prices a bit high for what they offer, I guess you get what you pay for. If you're a small business or single user with just one or two sites, though, there are certainly better and more affordable options available.

If you've used Pantheon yourself and have your own Pantheon reviews and experiences to share, please do so by leaving a comment below!


  • Customer service is great
  • Excellent response times
  • Lots of features


  • Pricing is expensive
  • Difficult to use and master

Pantheon User Reviews

  1. James Donegan picture James Donegan
    2019 March 27th
    Performance Pricing User friendly Support Features

    I do not have enough bad things to say about Pantheon. I don’t deal with the pricing, as I am a freelance designer/developer hired to maintain the site (meaning I’m pretty solid in PHP and Javascript, but not a hard-core coder). But the support, while responsive, is all solutions that have to be executed in command line. If I complain enough, they will eventually offer specific help, but it’s generally a bunch of links to support articles that assume a certain basic level of familiarity and comfort with that environment. It’s painful. If you’re going to offer Dedicated WP hosting, then it should work the way WP does: you make updates via the WP Dashboard and FTP in your staging environment, you test them, and you take them live.

  2. Robert Lee picture Robert Lee
    2019 January 9th
    Performance Pricing User friendly Support Features

    Way too expensive. It has good customer service but the package is just bit high.

Get new blog posts by email: