2019 August 26th
PeoplesHost hosting provider is an affordable and reliable alternative to big companies.
It advertises itself as a provider that focuses on user satisfaction and affordability, rather than profits and market shares. While these ideals are great, I want to make sure that they aren't just words.
In this PeoplesHost review, follow me as I go exploring what it has to offer.
What is PeoplesHost?
PeoplesHost is both shared and dedicated web hosting provider. It gives you the option to choose from Linux, Windows, and even WordPress based hosting. On top of that, it has extra services to offer you - VPS, SSL certificates, business and reseller hosting.
As a hosting provider, PeoplesHost made its mission to have a 100% user satisfaction. It gives the priority to you and not the profit, so you get support and services tailored to actually be helpful.
PeoplesHost has 3 plans: Basic, Choice, Pro. Linux based hosting will cost you from $8 to $21, and for Windows - from $10 to $23. While the prices are a bit costly, the key thing is that you get a free domain name when you buy any hosting.
You get a free domain name of your choice only if you buy PeoplesHost plan for a minimum of 6 months. And your domain will be free for one year, after that, you have to pay $12.29 yearly.
It's worth to mention that PeoplesHost plans give you all features from the very start. Even if you choose the cheapest plan, you will still get all the features of the Pro plan. With more expensive plans you get an increase in storage space and monthly bandwidth.
Also, every plan comes with a free website builder and each plan can support eCommerce options. So you get full freedom to create whatever you want from the start. You can look at the table below to see more details about what they have to offer.
|Disk Space||5 GB SSD||20 GB SSD||50 GB SSD|
|Bandwidth||10 GB||30 GB||60 GB|
|Free Domain Name||Yes||Yes||Yes|
|Number of subdomains||Unlimited||Unlimited||Unlimited|
|Control Panel||WebsitePanel / Cpanel|
|Customer Support||24/7 Chat, email, and phone|
|Free Daily Backups||Yes||Yes||Yes|
|Unlimited Email Accounts||Yes||Yes||Yes|
|60 Day Money Back Guarantee||Yes||Yes||Yes|
But PeoplesHost has an ace up their sleeve, it offers a full 60 days money-back guarantee. No matter what services you used or how much you paid, you can get a full refund. Even after 60 days, you still have the option to get a pro-rated refund. It sounds too good to be true?
Well, that's what I thought, so I decided to test this. And the next day after my email, I was fully refunded without any pesky questions or jumping through hoops. It shows just how much PeoplesHost trusts its services and how much it cares for the user.
While PeoplesHost plans are on the more expensive side, the features that you get and the overall deal is more that worth your money.
PeoplesHost promises you Uptime of 99.9%, which is the industry standard by now. It also uses SSD for faster data access and fully redundant servers to give you speed and stability. But the cherry on the cake is that you get compensated for any downtime you experienced.
It's important to say that throughout our testing period our website never experienced downtime, so we can round that number to 100% uptime.
But uptime is not everything, server response time is also important when we judge performance.
While the average of 750ms server response time is decent, the response from individual countries is much better. Our website hosted at PeoplesHost ran smooth, and the response time of 43ms for the USA region is lightning fast.
As our website faces the final test, I looked at the optimization and loading time of the whole website content. I used a simple Twenty Seventeen WordPress themes with some blog posts for this test.
These tests showed that our website fully loads in 3.0 seconds, which is faster than most of the websites online (the average loading time is 10 seconds and above).
PeoplesHost provides you with fast and stable web hosting, and even throws in a 60 days money-back guarantees and downtime compesation.
PeoplesHost offers you a 24/7 live chat, ticket, and phone support. Your questions will be answered quickly, and there is no exclusion whether you're a Pro or a Basic member. Its support is based in the USA with in-house experts, so you will always get help.
As I was doing this review I kept asking the live chat support question after question. And the most important part is that I always got an answer in a couple of minutes, no matter what time of the day it was.
You also get an extensive knowledge base with the most asked questions. And the network status page allows you to see opened or scheduled tasks and errors.
One thing that PeoplesHost doesn't fear is user feedback. Actually quite the opposite, since they strive for 100% user satisfaction, you can read all the reviews on their own page. It features articles from 4 different user review sites and even links to pro web review articles.
I know what you might think - fake users with fake reviews, as everybody does. But in this case it is real, you can go to those websites to read even more reviews that all state the same thing.
You can trust PeoplesHost with your website, it has abundance of great reviews and is truly transperent about its business. They also offer 24/7 USA based phone and live chat support.
- Free domain name: you get a free domain for one year when buying hosting.
- Phone and live chat support: you get fast 24/7 USA based phone and live chat support.
- 60 days Money-back guarantee: you can get your money back within 60 days if you didn't like the services it provided.
- Full extra features: you get all the features of a Pro plan even if you buy the cheapest plan.
- Compensation for downtime: if your site experiences downtime you can get that day's hosting for free.
- Slightly higher prices: the cheapest plan is $8, which is higher than most competitors offer.
- Restrictive bandwidth: you don't get an unmetered bandwidth even with the Pro plan.
PeoplesHost Review - The Verdict
At the beginning of my PeoplesHost review, I said that it's a hosting provider for regular people. At the end of this review, I can only repeat it. All the features and pricing are balanced so that you get the most out of the money you pay.
After all the testing and talking to support, I can certainly say:
PeoplesHost plans are a bit more expensive, but fast user support, great performance, and extensive feature list more than makes up for it.
Don't be afraid to ask support a question, everyone at PeoplesHost is treated as an equal. So you will get your answer fast, and it won't be just a standard few word reply.
While there are some downsides to it, PeoplesHost hosting offers one of the best feature-full deals for any user.