I'll begin my StartLogic review with the fundamentals. StartLogic is a U.S. based hosting company that has over 100,000 customers. Thomas Gorny is the founder of this company. He is also the founder of iPower. After the launch, the company merged with the leading Endurance International Group, responsible for many popular hosting providers.
However, they still have a level of independence. Currently, they are focusing on shared hosting only and offers a lot of features in the plan.
StartLogic seems to have an average reputation in the hosting market community. Let’s see how they perform in our StartLogic review.
So, read on!
Services Offered by StartLogic
Previously, StartLogic offered VPS hosting along with shared hosting. However, they now solely focus on shared hosting.
You’ll get a free domain with the hosting plan. They also include a free SSL certification along with the plan. Unfortunately, they don’t have any other hosting services such as dedicated or reseller hosting.
In a nutshell, they don't offer flexible plans, which is a letdown. But, we should expect a significant output from the only hosting service they provide.
Let’s see what packages they include in the shared hosting.
StartLogic Pricing & Plans
They used to offer three types of hosting plans for their shared hosting service. However, at the time of our review, they had only one workable hosting plan to offer. The plan is for Linux only.
Note! One time I was somehow redirected to the page, offering 3 plans, but after a while, I failed to find it again. Maybe you'll do better in this quite confusing website. I am almost certain that these mystical three plans exist somewhere in StartLogic universe... (It may differ due to the locale that you are logging from):
However, let's focus on the package I managed to find right away, without additional effort:
StartLogic Pro Plan
This package starts at $2.75/mo. However, this is not their original pricing. The package used to start at $5.50/mo. They are offering a 50% discount on the package only if you purchase the 36-month billing cycle:
As you can see above, the actual price for one month is $13.98 and, as usual, it goes lower as the billing cycle goes higher... Pretty common practice.
The next billing cycle is for 12 months with a rate of $4.99/mo. And 24 months with a rate of $3.49/mo. At this point, I am pretty confused where did you come from and where did you go, where did you come from, $5.5/mo Joe.
StartLogic Pro offers unlimited disk space and bandwidth. It also comes with unlimited FTP and Email accounts.
The Plan in More Detail
The next part of my StartLogic review will cover all the additional information you will need to judge it better. I did thorough research and came up with a lot of information. Let's check StartLogic from scratch!
How many domains allowed?
HDD or SSD used in servers?
Free Shared SSL
Assisted website transfer
No (Only vDeck)
Included (Mojo Marketplace)
Choice of server location
Free automated back-ups
StartLogic Review: What Are The Pros and Cons?
It’s time for us to judge their performance. With only one option to choose now, it’s normal to expect an exceptional quality output from them. Let’s see if they can truly deliver what they claim.
Decent Response Time - StartLogic averages at a speed of 440.5ms, which is pretty good. Compared to other hosting providers on the market this response time actually makes them a good provider.
The standard response time is 890ms and StartLogic is 102% faster than that. I wasn’t expecting this output from a mid-level hosting company.
Excellent Uptime - Like any other hosting, StartLogic claims to provide 99.99% uptime. However, after I checked them out, I found that they can provide 99.98% uptime, which is also excellent. Although they only offer one hosting plan, still with this level of output this plan could be just the right one.
30-day Money Back Guarantee - After getting the plan, you will be able to check it out for one month. If you don't like their services, then you can easily ask for your money back within this timeframe. This offer can be an excellent opportunity for you to judge them before committing to them entirely.
Extremely Bad Customer Support - I wanted to check out the quality of their customer support. That’s why I went ahead and contacted them through their chat portal as a potential customer. However, it was one of my worst experiences ever. And I have some experience...
The sales representative didn’t have any knowledge about the plans they offer. The representative gave me false information, mostly contradicting to the offers on the main website.
When I asked about the contradictions, the representative confused me even more.
In a nutshell, customer support is definitely not one of their strong suits.
No cPanel - With only one hosting plan (presented), it’s normal to expect the best of the best features. However, the only plan doesn’t come with cPanel. Instead, they offer vDeck with one click installer Mojo Marketplace. Mojo Marketplace only provides 73 installer scripts.
So, this was another let down from their side.
Paid Website Transfer - If you already have a website hosted somewhere else, then you would need to transfer your site onto their server. They will assist in the transfer, but you would have to pay up addition fee for the process.
StartLogic Review: Can They Fulfill Your Needs?
It’s hard to say whether StartLogic can fulfill all your hosting needs with just one plan. The plan doesn’t offer cPanel, and there isn't an option to add it even if you are willing to pay for it. Other extra features such as anti-malware and anti-DDoS protection aren’t included in the package either.
Thus, StartLogic fails to offer the flexibility of any kind. If you want to host a low traffic website or want minimal features, then you can go for them as they have a fair response time and good uptime. Otherwise, I won't recommend them.
Web Hosting Reviews – the most reliable review website, that provides real information about web hosting companies, their features, prices, pros & cons, and advice. Dedicated to serve web developers, small and big businesses, or those simply in need for a blog, we are trusted by thousands of webmasters. Our angle is to provide information and advice from a customer to a customer on all aspects related to web hosting.