Having reviewed quite a few web hosts which offer “great” discounts right off the bat, I wasn’t happy to see the same scenario repeat on the Web Hosting Hub website. In the end, the majority of them had one and the same owner – the dreaded EIG.
What Is Web Hosting Hub?
To my surprise, despite following some tactics of the notorious tech giant, this hosting company stays in private hands. Established in 2010, it boasts over 40,000 happy customers, 200+ U.S.-based employees, and two data centers – on both East (Washington) and West (Los Angeles) coasts.
Just like many of its corporate competitors, its offer seems to be aimed mostly at beginners. In this Web Hosting Hub review, I’m going to find out how it compares to these corporate-owned competitors.
Services Offered by Web Hosting Hub
Who Will They Appeal to?
The company offers all the standard services that all beginners, semi-advanced online marketers, bloggers, and all other professionals or small businesses might need. The three shared hosting plans, ranging from $4.99 to $8.99 per month (with a promo) offer the standard set of applications and features, which include WordPress, Joomla, WooCommerce and many other.
Let’s get a closer look at them – starting with the actual cost.
Web Hosting Hub Shared Hosting Pricing
The three plans – Spark, Nitro, and Dynamo – are the core offering of Web Hosting Hub. As I already mentioned in this Web Hosting Hub review, the highlighted prices that you see in the pricing table are different from the renewal costs. Luckily, the company is pretty straightforward about that practice.
As you can see, while at first glance the prices look different for various contract lengths, once you look at the actual renewal prices, you’ll see that the price for one year is exactly the same as the price for three years.
Of course, this also means that it’s worth signing up for the longer period of time – at least in the beginning, just to save on the sign-up and renewal pricing difference which can amount to a whopping $288.
Web Hosting Hub Shared Hosting Plans
What Are the Main Differences?
Knowing the main pricing differences, let’s quickly go over the technical stuff. The great thing about their packages is that they give you unlimited core resources – what includes both storage and bandwidth. Sadly, what’s not so clear is the amount of RAM that you get.
And that is rather poor – with just 500MB in the basic plan it’s hard to host more than one or two applications. Not to mention the websites – but you can have just two of them in the basic plan anyway.
HDD or SSD used in servers?
How many websites allowed?
Yes, up to 10Gbps
Free Website Builder
Assisted website transfer
3x from a cPanel host
24/7 Support Live Chat/Skype/Phone/Tickets
Washington, D.C. and Los Angeles, CA (USA)
Free automated back-ups
On the upside, you get access to all the popular apps and up to $150 marketing credits which make learning and experimenting much easier. But, to take a full advantage of it, I would recommend you to sign up for at least the middle plan.
Are Web Hosting Hub Servers Fast Enough?
To my surprise, the limited RAM doesn’t seem to have harmed the performance test too much. While the testing tool, which graded their server B, focuses mostly on network speed, all hosting elements are important and impact the final result. Definitely, a very good result considering plans pricing points.
And what about reliability? I’m sure that long-term their servers are quite reliable – especially considering 99.9% uptime guarantee, which doesn’t give them a lot of room for downtime, putting it at a max of 1 minute and 26 seconds every day (on average).
Web Hosting Hub Pros
Naturally, performance is just one side of the coin. What are the other advantages of their offer?
cPanel Followed by Loads of Apps
Offering cPanel license with shared hosting packages is nowadays not really that unique anymore. But, I think it’s worth bringing it up, especially that this Web Hosting Hub review is, just like their offer, aimed at beginners looking for the best hosting environment to get their feet wet. On top of that, if you’ve already started working with cPanel elsewhere, Web Hosting Hub team will be happy to migrate your site at no cost.
24/7 US-Based Support
An undoubtedly big benefit of their offer is support. Be it chat, Skype or phone, you can get in touch with someone from their support team any time of the day or night, all year round. Definitely a huge plus, considering how important it is to get your technical problems solved ASAP when working on an online business.
Industry Leading Money Back Guarantee
Well, maybe industry-leading is a slight exaggeration because I’m sure there is always someone giving you a better offer. But, “unicorn” companies aside, 90 days is still a tremendous deal. In 3 months, you could learn a ton – and pay nothing should you decide you don’t like their offer. Of course, I don’t encourage you to do that – let’s be fair, we all want to make an honest living.
Clear Renewal Pricing
It’s worth bringing up once again that you get clear info regarding the renewal prices during the sign-up process. While this should be obvious, and I shouldn’t even be mentioning it here, many other companies try to hide the renewal price up until the moment you have to pay it – which is one of the most shameful practices in this industry. Luckily, Web Hosting Hub doesn’t follow it and stays honest with its potential and current customers.
Web Hosting Hub Cons
Still, despite its tremendous support and money back guarantee, there are a few things they aren’t doing that well which I decided to put in my Web Hosting Hub review.
Not Really Unlimited
How come almost all shared hosting plans are unlimited and yet people still invest in dedicated servers? This is because no shared hosting is truly unlimited. If you were to exceed the resources they allocated you, you would simply get your account suspended.
While Web Hosting Hub played this card slightly different – they actually officially state which resources are “unlimited” (bandwidth and storage), too many newbies take such claims seriously. On top of that, they’ve hidden the amount of RAM from the official pricing table – luckily, it can be found elsewhere on the site:
No Free Backups
Another thing I didn’t really like is their paid offer backups. I often say that there should be no difference between backups and RAM or disk space – and you can’t have a server without them, can you? Luckily, in this case, it costs just one dollar a month. But still, it’s an upsell.
Web Hosting Hub Review Summary
Decent performance, tons of apps and excellent support – this short summary shows exactly what Web Hosting Hub is all about. If you are just starting out and are looking for a beginner-friendly hosting environment, you can’t go wrong with Web Hosting Hub.
Tip: At the top of the page, you’ll find their sales chat where a consultant will happily answer all your questions about their offer.
- Great for Beginners
- 90-Day Money Back Guarantee
- Limited Memory
- No Free Backups