Web Hosting Hub Review
2019 October 4th
Web Hosting Hub offers shared and managed WordPress hosting solutions for web beginners.
The company promises easy to use, fast, and reliable hosting. It employs 200 completely dedicated team members, so you can expect top-level hosting and support.
So, in this Web Hosting Hub review, we'll see if this host is worth your time, and more importantly, money.
What is Web Hosting Hub?
Web Hosting Hub is a small, US-based hosting provider which focuses on beginner users. The company is light on features and offers only shared and managed WordPress hosting solutions.
But in no way that's a bad sign.
The host promises to be completely dedicated to your project success. Web Hosting Hub has fast servers and completely dedicated 24/7 support.
You'll also be provided with a website builder, pre-installed WordPress, a bunch of other premium features.
Web Hosting Hub Pros
For a small hosting provider, Web Hosting Hub definitely packs a punch - affordable pricing, above average performance, and several premium features.
Let's look at the details.
1. Web Hosting Hub pricing
Web Hosting Hub has 3 shared hosting plans, the cheapest of which, Spark, costs $4.99/month with a 3-year plan. Nitro plan costs $6.99/month, and you'll need to spend $8.99/month for Dynamo plan.
From a first glance, prices do not look as affordable as other hosts can offer. But once you look at the features they offer, you will see the high value they offer.
All of the shared hosting plans include a premium Boldgrid website builder (one of the best in the industry), unlimited storage, bandwidth, and email accounts, as well as SSL certificate, and a free domain.
The difference comes in other features:
- Spark will get you 10 MySQL and PostgreSQL databases, 5 parked domains, and 3 free website transfers.
- With Nitro, you get unlimited databases, 2x server performance, unlimited domains and subdomains.
- Dynamo plan promises 4x faster performance and more resources, as well as the choice of a data center.
You also get access to over 400 popular apps and up to $150 marketing credits which make learning and experimenting much easier.
Automated daily backups, however, will cost $1/month.
In the table, you can compare the differences of the plans, to choose the right one for you:
|Free Website Builder||Yes||Yes||Yes|
|Assisted website transfer||3x from a cPanel host|
|Money-back guarantee||90 days||90 days||90 days|
|Customer support||24/7 Support Live Chat/Skype/Phone/Tickets|
|Free automated back-ups||No||No||No|
2. Web Hosting Hub performance
Web Hosting Hub offers solid server performance.
While the testing tool, which graded their server B, focuses mostly on network speed, all hosting elements are important and impact the final result. Definitely, a very good result considering plans pricing points.
The response time in the US is great - averaging at 45ms. You won't have any problems in other continents as well - all of them manage to go well below industry average response time of 553ms.
And what about reliability? I’m sure that long-term their servers are quite reliable – especially considering 99.9% uptime guarantee, which doesn’t give them a lot of room for downtime, putting it at a max of 1 minute and 26 seconds every day (on average).
3. cPanel and Boldgrid website builder
Web Hosting Hub offers two of the leading solutions for managing your website - cPanel and Boldgrid website builder.
cPanel has a huge community and allows its users to easily manage every aspect of hosting. It's an intuitive control panel, which even a beginner will find easy to use.
BoldGrid is a WordPress based website builder. It features drag-and-drop editor and a bunch of nice responsive themes.
You won't even need any coding knowledge to build and manage your website.
On top of that, if you’ve already started working with cPanel elsewhere, Web Hosting Hub team will be happy to migrate your site at no cost.
4. 24/7 US-Based Support
An undoubtedly big benefit of their offer is support. Be it chat, Skype or phone, you can get in touch with someone from their support team any time of the day or night, all year round.
Definitely a huge plus, considering how important it is to get your technical problems solved ASAP when working on an online business.
And from what we experienced, you won't be waiting long for an answer. The average response time we experienced was less than 2 minutes.
5. Industry Leading Money Back Guarantee
Well, maybe industry-leading is a slight exaggeration because I’m sure there is always someone giving you a better offer.
But, “unicorn” companies aside, 90 days is still a tremendous deal. In 3 months, you could learn a ton – and pay nothing should you decide you don’t like their offer.
We've also managed to get our money back, once the testing was done. A simple message to support and your money will be on their way back to your account.
Web Hosting Hub Cons
At this point of Web Hosting Hub review, we'll look at the drawbacks the provider has. So despite great support, performance, and premium features, Web Hosting Hub has a couple.
Web Hosting Hub is not as unlimited as it promises to be, and affordable pricing can turn expensive real fast.
Check the details!
1. Hosting is not really unlimited
How come almost all shared hosting plans are unlimited and yet people still invest in dedicated servers?
This is because no shared hosting is truly unlimited. If you were to exceed the resources they allocated you, you would simply get your account suspended.
While Web Hosting Hub played this card slightly different – they actually officially state which resources are “unlimited” (bandwidth and storage), too many newbies take such claims seriously. On top of that, they’ve hidden the amount of RAM from the official pricing table – luckily, it can be found elsewhere on the site:
As you can see, with Spark you get 5GB of memory, with Nitro - 1GB, and with Dynamo - 2GB.
2. Pricing tricks
Majority of hosts do this and Web Hosting Hub is no exception. Your affordable shared hosting plan can simply turn to an expensive one, once you reach a check out section.
First of all - different pricing for different period lengths. You only get the advertised price if you choose a 3-year plan. Fortunately, the increases with different period lengths are not extreme and pricing is still somewhat affordable:
Renewals, unfortunately, get more expensive.
Web Hosting Hub Review - the Verdict
Above average performance, tons of apps and excellent support – this short summary shows exactly what we found out in this Web Hosting Hub review.
If you are just starting out and are looking for a beginner-friendly hosting environment, you can’t go wrong with Web Hosting Hub.
But just keep an eye on the details - the plans are not truly unlimited and pricing is a bit tricky.
- Great for Beginners
- 90-Day Money Back Guarantee
- cPanel and BoldGrid website builder
- Tricky pricing
- Limited Memory