2019 October 2nd at 4:38
Webair was founded in 1996 and aims to offer web hosting that is fully tailored to its customers' needs. Its main New York data center looks more like a palace than an office building.
In total, it operates from three North American "Premiere" data centers and one in Europe. Impressive, right?
But is Webair full of hot air? Find out if you should sign up or not in my Webair review.
Webair First Impressions
The first thing to strike me about Webair was the sheer number of different services it offers.
To give you just a taste, all of the following are on offer:
- Enterprise Virtual Cloud Hosting
- Dedicated Private Cloud Hosting
- Cloud Storage
- Database Colocation
- Bare Metal Servers
If you're looking for consumer-grade hosting, you've come to the wrong place!
Webair is firmly focussed on business/enterprise hosting with services like Database Colocation, which lets you move your own hardware into one of Webair's state-of-the-art data centers.
The specs behind Webair's Dedicated Private Cloud Hosting service are mind-boggling. Essentially, it's a hybrid service that gives you simultaneous access to AWS/Google Cloud storage and a private cloud server in the Webair data center. The upshot is that you can choose the most appropriate platform for each workload.
Webair's Enterprise Virtual Private Cloud service (e-VPC) works similarly but requires you to share resources with other users.
Despite the complexity of the tech, server interfaces remain user-friendly. You can use tools like cPanel or EZPanel to manage your Webair site.
Where's the Tech Support?Despite offering 24/7/365 support, every time I tried to start a live chat about my hosting package, I was told that no agents were available.
I even tried to start chats multiple times during NY business hours! So, if you're looking to purchase services from Webair based on these glowing customer value promises, then don't!
There are three preset tiers for e-VPC servers: a Business package that costs $29.95/month, a $69.96/month Enterprise plan, and a $99.95/month Power plan.
However, because Webair's Dedicated Private Cloud servers are bespoke services that integrate with your pre-existing network, the best way to find out about pricing for them is to request a custom quote.
Pricing in More Detail
The table below provides details about those three plans.
|No. of Domains||Unlimited||Unlimited||Unlimited|
|Email Addresses||Not included||Not included||Not included|
|HDD or SSD||SSD||SSD||SSD|
|Customer Support||24/7 live chat and phone||24/7 live chat and phone||24/7 live chat and phone|
The key differentiator between different packages is the amount of storage and bandwidth included. It's a shame there are no unlimited plans, but as Webair's focus is on high power processing, this is understandable.
For most, the Enterprise level package will provide the best compromise between cost and space.
I tested my Webair site using Bitcatcha.
Although speeds in the USA were acceptable, considering it's an enterprise host, global load times weren't good enough.
Although, as this Webair review shows, the service runs on a technologically advanced hosting architecture. However, the Webair platform is let down by an understaffed live chat service and subpar loading speeds.
Still, as experiences are inevitably subjective with a custom host, you should use its 30-day money back period to test out Webair's services for yourself.
Do you disagree? Add any Webair reviews of your own below!
- Powerful hosting technology
- Included SSL certificates
- Wide range of hosting types
- Underwhelming customer support
- Disappointing global load times
- Expensive plans
Disclosure: We earn a commission if you make a purchase through referral links in this review. This helps to cover the expenses for running ongoing performance tests.