Webair Reviews by Users & Experts

Overall Rating:
6.6
Performance
6.0/10
Pricing
6.0/10
User friendly
7.0/10
Support
5.0/10
Features
9.0/10

Webair was founded in 1996 and aims to offer web hosting that is fully tailored to its customers' needs. Its main New York data center looks more like a palace than an office building.

In total, it operates from three North American "Premiere" data centers and one in Europe. Impressive, right?

Webair Review Data Centers

But is Webair full of hot air? Find out if you should sign up or not in my Webair review.

Webair First Impressions

The first thing to strike me about Webair was the sheer number of different services it offers.

Webair Review Homepage

To give you just a taste, all of the following are on offer:

  • Enterprise Virtual Cloud Hosting
  • Dedicated Private Cloud Hosting
  • Cloud Storage
  • Database Colocation
  • Bare Metal Servers

If you're looking for consumer-grade hosting, you've come to the wrong place!

Webair is firmly focussed on business/enterprise hosting with services like Database Colocation, which lets you move your own hardware into one of Webair's state-of-the-art data centers.

The specs behind Webair's Dedicated Private Cloud Hosting service are mind-boggling. Essentially, it's a hybrid service that gives you simultaneous access to AWS/Google Cloud storage and a private cloud server in the Webair data center. The upshot is that you can choose the most appropriate platform for each workload. 

Webair's Enterprise Virtual Private Cloud service (e-VPC) works similarly but requires you to share resources with other users.

Webair Review Features

Despite the complexity of the tech, server interfaces remain user-friendly. You can use tools like cPanel or EZPanel to manage your Webair site.

Where's the Tech Support?

Webair Review Live ChatDespite offering 24/7/365 support, every time I tried to start a live chat about my hosting package, I was told that no agents were available.

I even tried to start chats multiple times during NY business hours! So, if you're looking to purchase services from Webair based on these glowing customer value promises, then don't!

Webair Pricing

There are three preset tiers for e-VPC servers: a Business package that costs $29.95/month, a $69.96/month Enterprise plan, and a $99.95/month Power plan.

However, because Webair's Dedicated Private Cloud servers are bespoke services that integrate with your pre-existing network, the best way to find out about pricing for them is to request a custom quote.

Pricing in More Detail

The table below provides details about those three plans.

Webair ReviewBusinessEnterprisePower
Price$29.95/month$69.95/month$99.95/month
Disk Space40GB100GB250GB
Bandwidth500GB1TB10TB
No. of DomainsUnlimitedUnlimitedUnlimited
Email AddressesNot includedNot includedNot included
SSL Included?YesYesYes
HDD or SSDSSDSSDSSD
Website BuilderNoNoNo
Customer Support24/7 live chat and phone24/7 live chat and phone24/7 live chat and phone
Money-Back Period30-Day30-Day30-Day

The key differentiator between different packages is the amount of storage and bandwidth included. It's a shame there are no unlimited plans, but as Webair's focus is on high power processing, this is understandable.

For most, the Enterprise level package will provide the best compromise between cost and space.

Webair Performance

I tested my Webair site using Bitcatcha.

Webair Review Performance

Although speeds in the USA were acceptable, considering it's an enterprise host, global load times weren't good enough.

Final Thoughts

Although, as this Webair review shows, the service runs on a technologically advanced hosting architecture. However, the Webair platform is let down by an understaffed live chat service and subpar loading speeds.

Still, as experiences are inevitably subjective with a custom host, you should use its 30-day money back period to test out Webair's services for yourself.

Do you disagree? Add any Webair reviews of your own below!

Pros

  • Powerful hosting technology
  • Included SSL certificates
  • Wide range of hosting types

Cons

  • Underwhelming customer support
  • Disappointing global load times
  • Expensive plans

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