2019 October 29th
WPWebHost is a company providing managed WordPress hosting. It offers a platform to easily build and manage any type of WordPress website - blog, business, and online store. So, WPWebHost aims to be a provider for all WordPress users.
With managed hosting, you can leave all the technical aspects to the hosting provider. Security, speed, updates, backups, uptime - everything is in the hands of the host. You will get premium support from specialists who are extremely experienced in what they do.
In this WPWebHost review, we take a closer look at the provider and the quality of its services.
What Is WPWebHost?
WPWebHost's main feature is web hosting optimized for WordPress - the most popular content management system in the world, powering more than 34% of Internet websites nowadays. It's a WordPress-only host focusing on delivering the best performance possible.
WPWebHost began its business in 2007, providing essential communication tools and IT solutions to meet the growing needs of individuals and businesses.
Right now, it includes everything for the successful launch and growth of your website. That's WordPress updates, security, performance optimizations, and premium support.
So choosing WPWebHost you get an easy way of creating and managing the website. The provider takes care of the rest.
But the question is, are WPWebHost's services affordable?
WPWebHost offers 5 plans where the cheapest plan is WP Blogger for $3/mo and the most expensive WP Geek costs $77/mo. Packages vary in storage, the quantity of hosted websites, and the type of hosting that you'll get - shared, semi-shared or dedicated.
From first glance, WPWebHost's services do look affordable. Especially considering that you get a free lifetime domain with each of the plans - as long as you stay with WPWebHost, you don't need to pay for your domain. So what else is included?
- WP Blogger for $3/mo includes hosting for 1 site, 10GB of storage, and low traffic levels.
- WP Lite for $7/mo provides hosting for 1 site, 30GB of storage, 20k monthly visits, and Jetpack Personal license.
- WP Essential for $17/mo hosts 2 sites with 45GB of storage, and suitable for 30k visits. Recommended for small eCommerce stores.
- WP Plus for $27/mo can handle 5 WordPress sites with 60GB of storage. It also includes a Jetpack Pro license.
- WP Geek for $77/mo will host up to 30 sites, includes 100GB of storage, Jetpack Pro, and supports high levels of traffic.
However, the promoted prices are only valid for the longest billing cycle of three years. You can also choose a monthly, yearly or biennially terms, but in that case, the price goes up.
So, this provider does a trick where the advertised low prices aren't always available. And although you save up some money when going for the longer term, the entire amount for the chosen billing cycle has to be paid upfront. So that might not be convenient for users that are on a tight budget.
On the other hand, you can be sure that the pricing you paid remains the same even after the renewal. WPWebHost does not increase its pricing after your first billing period ends so you can enjoy the same pricing structure for as long as you need the service.
Talking about even more pricing perks, there is a 100-days money-back guarantee. So even if you change your mind after the purchase, you can get your money back. WPWebHost promises to fully refund without any questions asked, so you can feel free to try out the services yourself.
But to get a thorough WPWebHost review, let's take a closer look at what is included in the plans. Here a list with the most important features compared between all 4 plans:
|WP Blogger||WP Lite||WP Essential||WP Plus||WP Geek|
|Jetpack package||Free edition||Personal edition||Personal edition||Professional edition||Professional edition|
|Customer Support||Ticket, forum||Ticket, forum||Ticket, forum||Ticket, forum||Ticket, forum|
|Free Automated Backups||Yes||Yes||Yes||Yes||Yes|
Overall, WP Blogger and WP Lite plans are more suitable for blogging, while WP Essential, WP Plus, and WP Geek are recommended for eCommerce websites (works with WooCommerce plugin).
As you can see from the table above, each plan has unmetered bandwidth and although the disk space is limited, it's quite generous.
All plans come with full website security: anti-malware and anti-DDoS protection are included. Also, you'll get a free SSL key (powered by Let's Encrypt), free .blog or .com domain and a Jetpack plugin (I'll talk about it a little bit later in this WPWebHost review).
Also, the websites have easy social media integrations like Facebook, Twitter, LinkedIn and more.
Moreover, WPWebHost offers free assisted website transfer, which can save up a lot of time if you plan to migrate an already existing website.
WPWebHost promises a free website migration without any downtime.
But what is even more important, WPWebHost provides daily automated backups. The backup archive is available for 14 days and surely, you can do manual backups whenever you want.
So we now can take a closer look at all of the features offered.
WPWebHost is a managed WordPress hosting provider offering intuitive control panel, expert support team, and other premium features.
This way, it aims to ensure that all you need to manage is the content. WPWebHost takes care of the rest - your security, performance, and all of the back end.
Easy to Use Control Panel
Once you log in to your newly purchased WPWebHost account, you are greeted by handy client area. From there you'll be able to manage your services, domains, contact support, and, of course, reach the control panel.
WPWebHost uses the Plesk control panel for hosting management. Plesk is one of the most used cPanel alternatives - strikingly intuitive and easy to use.
Having a professional control panel opens up a lot of customization options. So although WPWebHost is a managed WordPress provider, you still get to configure all the settings yourself - if you want to.
In the Plesk control panel, you'll be able to configure such settings and services like SSL, emails, firewall, PHP, FTP accounts, and more.
This way you can go beyond WordPress, make it more secure, and have more control over your website.
WPWebHost Customer Support - Great Yet Not Fast
WPWebHost has only 24/7 ticket support and an extensive knowledge base. Unfortunately, live chat is not always available as we noticed and there's no phone support.
Nonetheless, for our WPWebHost review, we tested the ticket support.
Our purchase was marked as a fraud and the first thing we've got to do was contact the support. On the one hand, it's great that the provider takes the security seriously, on the other - it's just hosting and purchasing shouldn't be this difficult.
Nonetheless, we submitted an email and the waiting began. Although the ticket was marked as urgent, we've got to wait around 12 hours to get our issue resolved. With no live chat, you might miss the possibility to quickly solve urgent problems.
On the other hand, our problem was resolved with only one interaction. This shows how professional and knowledgeable support agents are.
So we'll be waiting for WPWebHost to introduce 24/7 live chat to its platform. For now, customer support is great although, in the world where every minute is important, we'd like to see faster support response times.
Jetpack Premium Plugin
Due to being a WordPress web hosting provider, WPWebHost has some interesting tools and one of them is Jetpack.
This is a WordPress plugin, applied to improve website security, performance, and marketing. Its core features consist of site security and traffic tools.
WPWebHost includes the free license with the Blogger plan. Lite and Essential plan users get the Personal license, and Plus and Geek plan users are provided with Professional license.
So, why exactly should you care about JetPack?
- The security features include website monitoring, daily backups, spam filtering, and much more if you get the Professional edition. That's basically WordPress security 101 to keep your website and data protected at all times.
- The optimization features include unlimited static file hosting and lazy loading. This ensures that all the visuals won't slow your site down.
- The traffic and marketing tools include analytics, automated social media posting, SEO tools and preview, PayPal payments and more.
As you can see, Jetpack allows you to analyze the traffic, send content updates automatically, improve SEO and so on. This way, you can improve your website and easily track the results.
Moreover, with Jetpack Professional you'll get to use 200+ premium WordPress themes to make a unique and one of a kind design.
WPWebHost is one of a few hosts to include premium Jetpack plugin in its plans. It really does try to offer some of the best WordPress features available at the time.
So does the performance match the tools?
WPWebHost brings extremely good results of response time. With the best result of 9 ms in the US, it also gets as fast as 13 ms in Japan. The slowest result was in India - 198 ms, but that still fits in the Google's recommended 200ms.
One of the most important factors, when someone browses your website (if not the most important), is how fast it loads. And WPWebHost provides such great results due to investing in advanced SSD hardware for the servers. Also, locating data centers in the US and in Singapore makes it possible for WPWebHost to get superb performance all around the world.
Another thing to discuss is the uptime guarantee. WPWebHost promises a 99.9% uptime. Translating the possible downtime of 1 minute per day, this is still quite a decent number.
Overall, testing the performance for this WPWebHost review showed great prooving this provider to be a reliable host.
Perfect for WordPress Hosting - lots of useful features and Jetpack tool makes WPWebHost a great hosting company for any kind of WordPress site. No matter if you are a blogger or need a website for your business or eCommerce - there's an option for all of these.
Free Essential Features - Free site transfer, free WordPress migration, free SSL, daily backups, free lifetime domains. Any of these features could be listed as a separate benefit, but there are just too many of them, so we had to put everything in one place.
Superb Performance - A+ response times and SSD servers. Your webpage should load in a blink of an eye. And a really fast one.
Choice of Server Locations - if you want to reach the audience in Asia or Australia, just choose servers located in Singapore. And if you're more America based business, you are definitely covered!
Customer Support System - we are still not the big fans of the ticket system. You just can't be sure when your problem will be solved. Fortunately, agents are amazing and the knowledge base is very extensive.
Multiple Websites Only With Higher Plans - Although the plans are packed with features, if you want to build more than one website, you have to go with at least WP Essential plan. And the pricing here starts at $17/mo. So it's not something you'd call cheap.
WPWebHost Review – The Verdict
If you need a web hosting provider that could manage your WordPress site, in this WPWebHost review we found out that it should be one of the first options to consider. Speed is great and all the essential features are included without any upsells.
You might hesitate as the prices are not so attractive for the short term contracts. Especially if you want to create more than one website. But then again, you can cancel the services within 100 days and get a full refund.
The support might also be hit-and-miss in terms of timing. Although the agents are the most friendly and helpful you can get. So considering the excellent performance and premium features you get - WPWebHost is definitely worth a try.
So feel free to try out this WPWebHost's managed WordPress hosting.
And if you are still in doubt, just look at its response times again!
- Great performance
- Free daily backups
- Free lifetime domains and SSL
- Free website transfer
- Ticket support system
- Expensive when building more than one site