WPX Hosting Review
2019 September 17th
WPX Hosting offers several lofty claims for its managed WordPress hosting, including “3x Your Site Speed” and “32-second support”.
But don't jump out of your seat just yet... these are just words, we need to make sure that WPX stands by those claims.
Let's test them out, and follow us through our WPX Hosting review.
What is WPX Hosting?
WPX Hosting is a Bulgarian based managed WordPress hosting provider. It started its journey in 2013 with 3 core pillars in mind - speed, service, and security. It offers managed WordPress (hence WP-X) hosting options which are ideal for bigger businesses.
Choosing managed hosting allows businesses and creators to get on with the things they enjoy doing, without having to worry about hosting maintenance.
As for the way WPX Hosting markets itself, it's immediately evident that it has an absolute no-mercy attitude. There are literally several bold claims comparing it to other providers, while it even has a table showing a comparison.
I must say, though, it's a nice show of confidence in its services. But just claiming that you're the best is not enough. We will look at all those claims and how much truth is in them.
Oh, and for those interested in the TrustPilot score, WPX Hosting has 239 reviews at the time of writing. Admittedly, that's pretty impressive in comparison to the majority of other providers.
The cherry on top is that 97% of these reviews gave WPX hosting 5 stars, and only 1% gave them 1 star. With this number of great and detailed reviews, you just can't fake it.
But hey, do you like dogs? Of course, you do, who doesn't like a cute puppy. Well, WPX hosting really loves dogs. In 2018 they launched a project named “Every Dog Matters” to help homeless and rescued dogs in eastern Europe.
It helped with building and maintaining shelters for animals in the Balkan region. And they are firm believers in the No-Cage shelter policy.
WPX Hosting Pricing
The cheapest “Business” plan starts at $24.99 a month and includes 10GB SSD storage and 100GB bandwidth. At the high end, we get the 'Elite' plan for $99.99/mo, this plan includes unlimited bandwidth and 40GB SSD storage. But no matter the plan, you'll have a limited number of websites you can create.
These prices can seem expensive, but you have to remember that here you're paying for managed WordPress hosting. While shared hosting splits the servers recourses for multiple users, managed hosting gives you more recourses and runs technical jobs for you.
Each plan can be paid monthly or annually, with annual payments having a slight discount ($20.83/month, $41.58/month and $83.25/month respectively).
You can see what each plan has to offer below:
|How many domains allowed?||5||15||35|
|HDD or SSD used in servers?||SSD||SSD||SSD|
|Money-back guarantee||30 Days||30 Days||30 Days|
|Customer support||Live Chat||Live Chat||Live Chat|
|Choice of server location||Yes||Yes||Yes|
|Free automated backups||Yes – Every 28 Days||Yes – Every 28 Days||Yes – Every 28 Days|
WPX Hosting gives you an SSL certificate and Cloud Content Delivery Network(CDN) for free. CDN will make sure that your website loads fast all around the world, by distributing your content based on the user's location.
And on top of that, WPX Hosting has a 30-days money-back guarantee with each package. So you can try them out without any risk.
Although WPX Hosting plans are a bit more expensive, you get a lot for your money. Add managed hosting, extra features, CDN, free SSL, and you got a great deal.
WPX Hosting Features
A limited number of websites and storage space are a bit of a drawback, but WPX gives tons of extra features back. One of its main features is that they transfer your website for you absolutely free. It even promises to do all of that in 24 hours.
You also have the option to choose which server you want to host your site - the USA one or the UK one. It even gives you a staging option, so you can test your website changes and functions without the risk of crashing your live website.
And if security is important to you WPX Hosting offers DDoS protection, malware scanning & removal, and daily automated backups. So you can trust your sensitive data to WPX.
Your hosting will be fast and secured from basically any threat. You get the feeling that WPX Hosting really wants to give you the best experience.
WPX gives you feature full package even with its cheapest plan. It will help you out with technical challenges, give you more security with DDoS protection, and keeps your files safe with daily backups.
WPX Hosting Performance
WPX Hosting guarantees a 99.95% uptime rate, which is a bit lower than the golden standard of 99.99%. Throughout our test over the last 8 months, our site was up and running 100% of the time. So you should be confident in its stability and uptime.
We installed a theme on our website and gave it a test on different platforms. Since you get CDN with every plan, we should see great speed in most places on Earth.
And it actually delivers that speed. The server response time in 6 locations was below the 10-second mark, and that is insane. Your site will be available all around the world with virtually no delay. The only slowdowns were Bangalore and Sao Paulo, but even then the response time was just 193ms.
If we look at GTmetrix, one of our favorite performance test website, the results are actually great. Our website loaded in 0.6 seconds, which is super fast. It also got a PageSpeed score of 90%, so all the server resources were maximized for faster loading speed.
Overall, WPX hosting delivers on its uptime and speed promises. It gives you a stable and secure hosting, with fast speeds all over the world using its CDN.
WPX Hosting Support
WPX Hosting offers 24/7 customer support by two main channels - the ticket system and a live chat option. Sadly, it doesn't have any phone support. But live chat support is lightning fast, so it will only take a minute to start solving your problem.
We were quite impressed with the live chat box that appeared after being on the site for a few minutes. We asked a few questions and managed to get an answer from live chat support after about 40 seconds.
But besides that WPX Hosting offers an extensive knowledge base, where you can find solutions to 95% of user problems. Or at least WPX hosting claim that.
You can also find a large collection of “How to's”, tutorials, and news in the knowledge base.
WPX Hosting compensates for the lack of phone support with ultra-fast live chat and ticket options. If that's not good enough, you can find tutorials and help in its knowledge base.
WPX Hosting Review Conclusion
After putting WPX Hosting's services to the test over the last 8 months, it turns out that WPX Hosting does live up to its bold claims.
While its more expensive than shared hosting, the price is fair and competitive when compared with other managed hosting plans.
So, WPX Hosting is great:
if you're in the market for a WP managed hosting option with terrific TrustPilot reviews, great security, and amazing customer support.
If you have any WPX Hosting reviews of your own, please feel free to submit them below!
- Fantastic response times from most locations
- Free SSL Certificate
- Holds 1st place on Trustpilot Ranking
- DDoS protection
- Malware remover
- No free trial or free version
- No unlimited storage space