X10Hosting Review

Overall Rating:
5.8
Performance
7.0/10
Pricing
6.0/10
User friendly
7.0/10
Support
3.0/10
Features
6.0/10

X10Hosting offers a basic, free hosting package that claims to be full of features but easy to use.

But are they any easier to use than other free services?

My X10Hosting review uncovers the truth.

Setting-Up and Support

One thing that is certainly true is that you can set it up very quickly. It took me less than five minutes to register and get to the main dashboard.

X10hosting Review Front Page

However, many other X10 Hosting reviews report issues with usernames and passwords.

Even worse, delays of 7 days are common when it comes to getting a response from customer service.

Sure, X10Hosting has a well laid-out site and a well-organized community, but there aren't actually any answers of real substance to any problems I had.

It feels like X10Hosting are ticking a box when it comes to fast set-up, but then I'm on my own and completely stuck if I need help. This isn't good at all, as customer support is beyond crucial.

X10Hosting Pricing

As for pricing, the main service that X10Hosting provides is completely free.

However, there is also a premium service offering unlimited domains, disk space, bandwidth and much more.

X10hosting Review Premium Pricing

At $6.95 per month, it's already very reasonable for what's included. However, if you pay for three years in one go, then the translated cost of $3.95 per month is even more reasonable.

Paying for three years (or even two years) in one go also gets you some other tasty perks: a free domain each year, a free SSL certificate and a free dedicated IP address.

Plans in More Detail

All plans are covered by a Service Level Agreement that guarantees money back if uptime is under 99.9%. The level of support is the same for all, but the memory and a total number of processes is the main reason for paying extra.

FreeInfinity
Disk SpaceUnlimitedUnlimited
BandwidthUnlimitedUnlimited
Domains2Unlimited
SDD or HDDHDDSDD
SSLNoYes (with biennial and triennial plans)
Email3Unlimited
Website BuilderYesYes
Money-Back GuaranteeN/ANo
Customer SupportNone24/7 tickets

The biggest difference between the two is the fact that there is literally zero customer support in the free package. This is a huge deal for me, and so I would only advise the free version for trial purposes.

For $6.99/month, the Infinity package is competitively priced considering the features it provides. As well as the 24/7 customer support, you also reap the benefits of SSD used in the servers.

Performance

I ran a Bitcatcha test and found X10Hosting to deliver a good level of overall response-time performance.

I can only pick fault at the speeds displayed in India, which were rather below average and should be amended. If the connection in India is significant to you, I'd advise looking elsewhere.

x10hosting review

Also, in my own testing over the last 30 days, I had no issues with general uptime; X10 met the terms of its SLA comfortably.

X10Hosting Review - Summary

Overall, I don't actually have too much to complain about.

X10Hosting performs well in terms of uptime and competitive prices (especially if you pay for 3 years in bulk). It also offers a free option, and although it's very basic, it allows you to get a glimpse of what to expect before you buy.

Have you already tried X10Hosting yourself? If so, please leave your own X10Hosting reviews in the comments section below. Perhaps you can salvage the impression that 7-day customer support delays have made on me.

Pros

  • Excellent performance
  • Very easy to use
  • Reliable uptime

Cons

  • Poor customer service
  • Free hosting very limited

X10Hosting User Reviews

  1. CBT picture CBT
    2019 June 25th
    Reply
    Performance Pricing User friendly Support Features

    10X Hosting still needs a lot of work done to it. They also need to add bounce servers, and .PDF viewers for backups of a person’s website that is being transferred to 10X Hosting. I had sent in a support ticket 2 months ago, never received any reply back on it. I got the 10 year package at $99 and do not feel that it is a good thing that there is no customer support or contact number at all. Let alone it is hard to set up anything with it being hard to locate and sign into the CPanel itself when it keeps telling you your login credentials are incorrect or not registered at all. Also… After filling out my Reseller License area, no response from them on that either. How are we supposed to resell it if they won’t get up off their butts and put in any work fixing things for all of us.

  2. Pie picture Pie
    2019 April 1st
    Reply
    Performance Pricing User friendly Support Features

    Not to sure on this review. X10 are not a Performance Hosting provider, yet it’s shown a a Pros! Ha that’s not right.
    The other one is Reliable Uptime! Seriously have your even tried an UPTIME service to measure how unreliable x10 are at hosting the most simplest website? I bet not.
    Now I don’t expect my review to be shown. There’ so much Affiliation Links going around that review sites make money with those instead of any adverts.

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