With over 20-years experience, Yahoo Small Business remains one of the best-known web hosting providers in the industry. However, you can't call Yahoo Small Busines a consistent company.
Some years ago, Yahoo Small Business Web Hosting was rebranded as Aabaco.
Then it switched back again.
And then, a couple of years later, the company was acquired by Verizon.
How those repeated changes of hands and rebrands affected this web hosting company?
Let's find out in this Yahoo Small Business review.
What Is Yahoo Small Business?
As the name suggests, this is a web hosting company designed to meet the needs of small to medium-sized businesses. It's not appropriate for personal or enterprise use.
If you're looking for one of those two, I encourage you to consider alternative web hosts.
Yahoo Small Business isn't just a web hosting service though. It also offers numerous other digital services. These include a website building toolkit, known as 'Yahoo Small Business Websites', which is included with all web hosting packages. The website builder can be purchased separately too.
Yahoo Small Business Review: First Impressions
Getting started with Yahoo Small Business was easy thanks to a well-designed signup wizard.
In general, the Yahoo Small Business account manager felt modern and easy to get around. I did experience some bugs and error messages, but reloading the webpage normally made them disappear.
User-Friendly Website Creator
A key selling point of this service is that it allows you to design, as well as host, your website. The website builder was a feature I was excited to test.
In short, I found that the website creator worked well and was a definite bonus to Yahoo's hosting package. Although it's not as responsive as the editors of competitors such as Squarespace, it's certainly easy to use. A drag-and-drop design makes modifying page layouts and adding content straightforward.
Yahoo Small Business offers a wide range of different templates to base your site on. Generally, I found these to be of high-quality and thought they looked good on both mobile and desktop browsers.
Comprehensive Feature Set
That means you can also use an alternative Content Management Systems (CMS), such as WordPress, to create your website instead.
In fact, I was impressed by the sheer number of different features included with my hosting account which included SEO analytics, support for PHP and Perl development, and email hosting.
Frustrating Customer Support
During my Yahoo review, the main problem I ran into was poor customer support. Although there's a fairly comprehensive support database, the staff I spoke to through the 24/7 ticket service and over the phone were not helpful. Checking out other Yahoo Small Business Hosting reviews, it became clear that this was a systemic problem with the service.
Yahoo Small Business Pricing & Plans
Let’s quickly run over the plans:
Basic – starts at $4.49 per month and billed annually, 10 site pages, 100 GB of disk space, 250 email addresses
Advanced – starts at $5.89 per month and billed annually, unlimited site pages, 500 GB of disk space, 500 email addresses
Premier – starts at $6.79 per month and billed annually, unlimited site pages, unlimited disk space, 1000 email addresses
From this, it is clear that with an additional $2.30 per month to your budget, you can enjoy unlimited site pages, unlimited disk space, and 1000 email addresses in the premier plan. However, you can opt for better hosting providers if your site is high trafficked.
For any of the hosting plans you purchase on Yahoo Small Business, your price will be billed after totaling the applicable fees minus any promotions on the plan. The initial charge includes the fee for the first term of the plan, plus the applicable setup fees.
The hosting plans come with a free domain from the Basic plan, Advanced plan to the Premier plan. These three hosting packages are Linux-based. If you choose to consider Yahoo Small Business, it is recommended you go for the Premier plan because it will provide enough support for your site better than the two other plans if your site becomes high trafficked.
Plans in More Details
Now, let’s delve into the details of each plan in full. By comparing and contrasting the features of the three hosting packages offered by Yahoo Small Business, we will be able to accurately determine their chances in the ever competitive market.
Also, this Yahoo Small Business review will help us to confirm the quality of the services they offer and how well they support their clients’ businesses.
Follow on closely as the table below unravels the details of the plans:
|How many domains allowed?||1+ 100 subdomains||1+500 subdomains||1+500 subdomains|
|HDD or SDD used in servers?||HDD||HDD||HDD|
|Assisted website transfer||Included||Included||Included|
|Money back guarantee||30 days||30 days||30 days|
|Customer support||Phone and Online support||Phone and Online support||Phone and Online support|
|Choice of server location||No - the USA only||No - the USA only||No - the USA only|
|Free Automated back-ups||No||No||No|
Yahoo Small Business Review - Performance
Let’s take a step further in our Yahoo Small Business review. We want to ascertain how well this host’s server performs. After checking this with the appropriate tool, it was discovered that the host’s server performs good, although it could better be improved like some other hosting provider’s servers.
This is performance is good and above average, but your site might need a server with better speed than this.
Yahoo Small Business Review - Pros and Cons
At this stage of the Yahoo Small Business review, we will be considering the different edges and pitfalls in the hosting services provided by this company. And with this, it is expected that you should be able to make informed choices whether the hosting packages offered by Yahoo Small Business are good enough for your site or not.
Yahoo Small Business Review - Pros
Yahoo Small Business offers some features with their hosting packages that serve as added advantages to the hosting service. These include:
Good Support - all the three hosting packages come with 24/7 support from the Yahoo Hosting technical team, and you can access them via online ticket, a database designed to answer frequently asked questions, and phone at schedule time between 6 a.m. to 6 p.m. PST. This is a great advantage for you, in case you need assistance.
Uptime Guarantee - a website uptime is a very essential hosting element. Yahoo Small Business web hosting promises 99.9% uptime. Hence, if your site goes down, your customers will be unable to find you or access your products and services hosted by Yahoo Small Business hosting packages. This Yahoo Small Business review has revealed that you will get year-round stability for your site.
Yahoo Small Business Review - Cons
This Yahoo Small Business review has revealed several downsides of this hosting provider. These downsides include:
The absence of Sophisticated Hosting Packages - Yahoo Small Business lacks the advanced hosting packages such as cloud hosting, dedicated hosting, VPS, or reseller hosting. With the absence of these, the web hosting power is very limited and not encouraging for high trafficked sites.
Lacks WordPress Installation - Yahoo Small Business does not come with hosting packages to install WordPress, hence it requires Advanced and Premium plans.
Yahoo Small Business Review - Is it the best for you?
Without mincing words, Yahoo Small Business offers highly accessible site-building tools, it also features excellent uptime. However, the absence of high-end and sophisticated hosting packages coupled with its average performance makes it undesirable for use on high trafficked sites.
Moreover, there are other excellent hosting providers in the market for you to try out. Some of these feature better services than Yahoo Small Business, hence you have to look out for the one that best fit your business’ needs.
With this Yahoo Small Business review, you can now make a well-informed choice on the hosting provider. Ensure to check out other reviews!
- Good Support
- Uptime Guarantee
- 30-Days Money Back Guarantee
- No WordPress Installation
- Bad Uptime