Zenfolio Reviews by Users & Experts

  • Last updated: 2018 October 22nd2018 October 22nd by
  • Bart K.
Overall Rating:
6.2
Performance
5.0/10
Pricing
7.0/10
User friendly
8.0/10
Support
5.0/10
Features
6.0/10

Who Is Zenfolio?

Since its establishment in 2004, Zenfolio has been consistent in providing customers with great website building tools that help to bring customers’ ideas on photography to live.

Zenfolio is a company formed by four friends who are lovers of photography. The founders used their tech background to create a website, now Zenfolio, which can enable photographers to display, share and sell their images quickly.

Over the years, the website creating services has evolved and developed remarkably into a large corporation. Zenfolio claims that these developments and evolution have empowered their customers who are predominantly photographers, to grow their businesses beyond expectations.

In this Zenfolio review, I want to find out the types of services offered by Zenfolio as well as the kinds of clients it accommodates.

Are the packages offered by Zenfolio inexpensive?

Does the web service provider offer services that can stand the fierce competition in the industry?

These and many other questions are what this Zenfolio review will answer.

zenfolio landing page

Services offered by Zenfolio

Zenfolio offers simple website building services for their customers:

zenfolio features
  • Website Builder
  • Gallery Templates
  • eCommerce Solutions
  • Marketing Tools

If you want to give Zenfolio a test ride, you can try it for a couple of weeks for free! This is a nice touch, and of course, if you are on the lazier side, you may just don’t want to go through the website creating troubles again and just stick with Zenfolio. You know, the dark strategies of marketing!

zenfolio free trial review

Zenfolio provides services mainly for photographers who are willing to upload and share their work online.

With this in mind, I expect the services provided by Zenfolio to be high quality and dependable.

Zenfolio Pricing & Plans

A quick overview of the three plans for your website creation:

zenfolio review plans
  • Starter Plan: the price of the plan starts at $5 / month and covers website creation. It includes beautiful homepage & gallery templates, unlimited photo & video uploads,  36 MB maximum file size for photos, 24/7/365 Email support, and 14-day free trial.
  • Pro Plan: the price of the plan starts at $20 / month. This covers website creation and the chance to showcase your work for sale. It includes beautiful homepage & gallery templates, unlimited photo & video uploads, 64 MB maximum file size for photos, customize site header, 24/7/365 Email support, and 14-day free trial.
  • Advanced Plan: the price of the plan starts at $30 / month. This covers website creation and opportunity to grow your photography business with account management, marketing & workflow tools. It includes beautiful homepage & gallery templates, unlimited photo & video uploads, 64 MB maximum file size for photos, customize site header, Live Chat, Phone & 24/7/365 Email support, and 14-day free trial.

The plans appear great with a lot of features that can give photographers fantastic experience.

However, the price of each of the plan varies according to the billing cycle you wish to subscribe for. You can decide to be billed either monthly or annually. When you choose an annual billing cycle, you can save up to 28% of the price.

In the table below, I will carefully go through the breakdown of the price of each plan across specific billing cycle.

Payment Period/Plan

Starter Plan

Pro Plan

Advanced Plan

1 month

$7

$28

$42

12 Months

$84

$336

$504

1 month (billed annually)

$5

$20

$30

12 Months (upfront payment)

$60

$240

$360

As you can see, the lowly price of $5 / month is just for an annual upfront subscription while it is $7 / month for a monthly subscription.

Suppose you are already thinking of settling for any of the three plans, you should relax a bit and check out the table below for the in-depth details of the plans.

Plans in more details

Going ahead with this Zenfolio review, I will move into the details of each plan.

I will compare and contrast the features of each plan in the table below. By so doing, it will be effortless to clarify things and also select the best of the three web hosting plans provided by Zenfolio.

Starter Plan

Pro Plan

Advanced Plan

Storage Space

Unlimited

Unlimited

Unlimited

Maximum file size for photos JPEG, TIFF, GIF, PNG

36 MB

64 MB

64 MB

Maximum size and duration for videos

2 GB or 20 min.

2 GB or 20 min.

2 GB or 20 min.

Maximum size for raw or source files

2 GB

2 GB

2 GB

Customizable site menu

Included

Included

Included

Customizable slideshows with music

Included

Included

Included

Photo blog

Included

Included

Included

Customizable site menu

Included

Included

Included

Monthly bandwidth traffic

Unlimited

Unlimited

Unlimited

Photo moment app

Included

Included

Included

Theme designer for your own themes

Included

Included

Included

Custom logos upload

Not included

Included

Included

Webmaster tools from Google, Bing, and Yahoo

Included

Included

Included

Customize site header

Not included

Included

Included

Website Templates

Included

Included

Included

Remove Zenfolio branding from visitor pages

Not included

Included

Included

Auto-installer

Included

Included

Included

Money back guarantee

Not really, but offers 14-day free trial

Not really, but offers 14-day free trial

Not really, but offers 14-day free trial

Customer support

24/7/365 Email support

24/7/365 Email support

Live Chat, Phone & 24/7/365 Email support

Mobile-optimized layouts with support for touch navigation

Included

Included

Included

Email templates and campaigns

Not included

Included

Included

Performance

Moving on in this Zenfolio review, I decided to find out the performance of Zenfolio’s server. After subjecting the server to a thorough test with a proven tool, I discovered that Zenfolio’s server speed is above average

zenfolio review speed.

For websites operated in America, the speed appears super-fast. Also, it is bearable for some parts of Europe and Australia.

Zenfolio Pros and Cons

As I move on with the Zenfolio review, I want to highlight the advantages and disadvantages of Zenfolio and its plans.

Pros

Some of the advantages of Zenfolio’s hosting plans include:

Variety of templates

Zenfolio has many templates to choose from. Existing templates are easy to customize even without any knowledge of HTML, and there’s also a custom template option for more elaborated web design.

zenfolio review website

Unlimited Storage

This is a considerable advantage of the web service provider. Zenfolio provides clients with unlimited storage capacity which enable them to upload as many pictures as possible.

Unlimited Bandwidth

Zenfolio offers unlimited monthly bandwidth to clients. The clients have the opportunity to perform unlimited monthly data transfer. This is another significant advantage of the hosting provider.

14-day Free Trial 

Another fantastic advantage is the 14-day free trial. This is good in that you can use the services for 14 days before you are charged.

Flexible billing cycle

Zenfolio allows customers to choose a convenient billing cycle for them. They can want to be billed upfront for a year or monthly. With such flexibility, you can subscribe according to your budget.

Cons

Some of the disadvantages of Zenfolio include:

No Specified Uptime Guarantee

Zenfolio fails to specify its uptime or downtime. This I find very disturbing because the absence of such commitment mean the hosting provider isn’t reliable nor dependable.

Relatively slow server’s speed

 The server speed is only fast in America and just reasonably bearable in other regions of the world.

Poor customer support

Zenfolio only offers customers that subscribe to their Advanced plan with Live Customer support through Live Chat and Phone. Whereas, other customers who subscribed to the Starter and Pro plans only have access to customer care through Email support.

Restricted service

Zenfolio’s plans are incomprehensive. The company only has photographers as its primary target. This is a disadvantage because in this era of high-end technology most web service providers accommodate virtually all kinds of businesses.

Zenfolio Review – Conclusion

Zenfolio is just here to support photographers who desire to showcase their products to the world. Therefore, it is not for every business neither is it for every client.

You can use the 14-day free trial and enjoy any of Zenfolio’s plans if you are a photographer or you have the plan to become one soonest before deciding.

However, for someone whose business is not related to photography, you shouldn’t go near Zenfolio because it has nothing special to offer you and with other great website builders, you can also launch a great photography-oriented website for even better price. 

Pros

  • Unlimited Storage and Bandwidth
  • 14-day Free Trial
  • Flexible billing cycle

Cons

  • No Uptime Guarantee
  • Slow Server Speed
  • Lacking Customer Support

Main Features

  • Unlimited Photos & Video Uploads
  • Created for Photographers

Hosting Prices

zenfolio review

Server Locations

  • United States

Server OS

  • Linux logo Linux

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