Pingdom Review – The Perfect Monitoring Service?


Dani Nolan


2019 March 13th


Pingdom is a website monitoring service developed by SolarWinds.

Since its creation in 2007, nearly a million users have used Pingdom to check their server performance.

Pingdom Review Landing Page

Pingdom allows you to monitor in-depth website data in real-time. But how well does it work? And is the price worth it? In this Pingdom review, we're going to find out just that.

What is Pingdom?

Pingdom's name is a reference to network 'pings' which are queries used to check computer connections. Essentially, that's what Pingdom does on a much larger scale. Pingdom monitoring software can measure all the following stats of your website:

  • Page Speeds: How long it takes them to load.
  • Transaction Reports: Check if functions like signup forms are operational.
  • Visitor Insights: See where your readers are located.
  • Uptime Check: Ensure your server is accessible.

First Impressions

The first thing to strike me was how user-friendly the Pingdom monitoring interface was. Although the dashboard presents you with a lot of information, it's not confusing thanks to a well thought-out layout. I could immediately see why this service has attracted high-profile clients (including huge companies like Facebook and Spotify).

Pingdom Review Interface

Creating a check to constantly monitor my site was easy too. A simple wizard allowed me to select options such as check interval length and testing location.

Pingdom Review Add Check

Mobile Pingdom Monitoring

I was impressed with Pingdom's mobile application which is nearly as powerful as the desktop interface. I tested it on an Android phone, which worked well. However, Apple users should note that the iOS app has significantly worse ratings.

Pingdom Review Mobile Application

API Integration For Developers

Although the standard Pingdom interface is accessible for beginners, advanced users will be happy to know that Pingdom supports Application Program Interface (API) requests. These will allow you to incorporate Pingdom monitoring into existing server-side applications.

Pingdom Review API

High-Quality Customer Support

You'll find the answer to most Pingdom configuration issues in its extensive tutorial library. But, if you prefer, it's also possible to contact support representatives through a ticket system, or by phone. However, the phone line is open for 8 hours daily.

Pingdom Pricing

With monthly prices starting at $14.95/month, Pingdom certainly isn't cheap.

Pingdom Review Pricing

There are four pricing tiers, each one includes a different number of monitoring checks per month:

  • Starter: $14.95/month
  • Standard: $45.95/month
  • Advanced: $89.95/month
  • Professional: $249/month

Note that these are the paid-monthly prices. You can save by opting for annual billing instead.

Pingdom Plans in More Detail

Let's take a closer look at what's included with each plan:

Starter Standard Advanced Expert
Uptime Checks 10 50 80 250
Check Interval 1 Minute 1 Minute 1 Minute 1 Minute
Cause Analysis Yes Yes Yes Yes
Threshold Monitor No Yes Yes Yes
Transactional Checks 1 3 5 25
Check Interval 10 Minutes 10 Minutes 10 Minutes 5 Minutes
Visitor Insights 100k 500k 1m 5m
SMS Alerts 50/month 200/month 350/month 500/month
Free Trial Period 14-Days 14-Days 14-Days 14-Days
Customer Support Tickets and Phone Tickets and Phone Tickets and Phone Tickets and Phone

For most users, the Starter plan will be adequate as it includes ten uptime checks that refresh once a minute for the duration of your plan. The main limitation of the Starter package is the lack of threshold alerts. These inform you whenever your page load times hit a certain length.

Pingdom Review: Final Thoughts

Pingdom is a powerful software package that's suitable for both beginners and advanced users thanks to its user-friendly mobile application and API support.

Expensive prices are its only downside. Still, if you care about your website's performance, I definitely recommend taking advantage of Pingdom's 14-day free trial.

What do you think? Please add your own Pingdom reviews below!

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