“Server DNS Address Could Not Be Found” Error – 5 Ways To Fix It

Server DNS Address Error

If you’re a Google Chrome user, chances are you have at some point encountered the dreaded “server DNS address could not be found” error when browsing the internet. Don’t worry - this is a fairly common error message that occurs when the Domain Name Server (DNS) is unavailable.

So why is it unavailable:

When you visit a website, the first thing that happens behind the scenes is the browser contacts the DNS server. Sometimes this DNS lookup can fail, which results in an ugly error message:

Server DNS Address

In this article, we’re going to walk through the 5 most common ways to fix the problem so this "server DNS address could not be found" message goes away and you can once again access the website.

1. Update your drivers

One reason you may be seeing the “DNS server is unavailable” or “server DNS address could not be found” error may be due to an incorrect, corrupt, or outdated driver. You can check on your driver either manually or automatically.

2. Manual driver update

Go to your manufacturer’s website and search for the most recent correct driver. If you have trouble finding it or not even sure what it looks, contact the manufacturer and they can get you what you need. You might need to check with both your PC’s manufacturer and the manufacturer of the component itself.

3. Automatic driver update

Download and install Driver Easy. It will scan your computer and tell you what drivers are missing or outdated, and then update them all for you. Just click on the “Update All” button to download and automatically install the drivers.

This is definitely the better option for the less tech-savvy and pretty much does all the heavy lifting for you. Plus, it’s free!

4. Clear Chrome’s Host Cache

Sometimes Chrome’s host cache can become either too full or even corrupt, which will block access to websites.This is another very common cause of the error message you’re seeing, and luckily, it’s easy to fix.

The first thing you’ll need to do is to open up Chrome and type this into your address bar:

chrome://net-internals/#dns

Once you click Enter on your keyboard, you should see something like this:

DNS Server Error

You’ll want to click on the button that says Clear host cache next to where it says Host resolver cache. Once this is done, refresh the page and check to see if the problem persists. If it does, continue reading for more troubleshooting tips!

5. Delete the Files in Your ‘etc’ Folder

This is another easy fix. Navigate to your ‘etc’ folder, which can be found at C:\Windows\System32\drivers\etc. Once you have found this folder, delete all of the files you find there. Be sure to close chrome after and then open Chrome again and try accessing a website to see if this fix solved the issue.

More Detailed Solutions For Server DNS Error

If the easy solutions did not solve the "server DNS address could not be found" error, you might need to take some more advanced steps. But there's no need to worry. These solutions may be advanced, but you can easily follow our guide and fix the error yourself.

1. Change Your DNS Server Settings

The issue of “server DNS address could not be found” error could be due to your actual DNS servers and how they are configured. To check that they are in fact configured correctly, press the Windows logo key on your keyboard and R at the same time to prompt a Run command.

Next, you’ll want to type Control Panel in the text box and click OK. This will open up your Control Panel.

DNS Server Error

View by Small icons, as indicated in the above screenshot, and click on where it says Network and Sharing Center. Then, you’ll click on Change adapter settings over on the left side of the screen. From there, right-click on either the Local Area or Wireless Network Connection icon and go to properties.

You’ll now see a list of items the connection is using. Click on Internet Protocol Version 4 (TCP/IPv4). Once that is selected, click on the Properties button. You’ll see a General tab. If Obtain DNS server address automatically is not selected, then select it and click OK. If it is already selected, select Use the following DNS server address instead and click OK.

The Preferred DNS server should read: 8.8.8.8 and the Alternate DNS server should read 8.8.4.4.

Now check to see if this resolves the issue.

2. Renew and Clear Your DNS

When using Windows, it by default will automatically store the IP addresses of websites you visit. This allows them to load faster when you visit them. Sometimes this cache will be corrupt or outdated, but you can simply renew and clear it.

The first step is to open your Run box again by hitting Windows and R simultaneously on your keyboard. Then type cmd in the text box and hit ctrl + Shift + Enter to open up the admin Command Prompt.

While this might look a little unfamiliar, especially for the less tech-savvy, all you have to do is type ipconfig /flushdns and hit Enter on your keyboard. This will flush out your cache in the case that it’s outdated or corrupt.

Next, type ipconfig /renew and hit Enter again. Last, you’ll want to type ipconfig /registerdns and press Enter one more time.

And that’s it! Reboot your system and check to see if the issue has been resolved. Hopefully, one of these troubleshooting tips hit home and was able to get rid of the DNS server error message.

Paul joined the Hosting.Review team right from the start as a content writer and marketer. He was the person responsible for establishing a trademark for in-depth web hosting evaluation and superb review articles. Before joining Hosting.Review, Paul was working on various projects as a freelancer. Paul spends his free time reading fantasy books and graphic novels.
Leave a Comment

  1. Naresh Kumar picture Naresh Kumar
    2019 May 2nd
    Reply

    I am trying to access my employee online learning from my home computer. It states the server IP address

    1. Anwar hossain picture Anwar hossain
      2019 June 12th
      Reply

      Video no open i want open video ok

    2. Diane menard picture Diane menard
      2019 May 3rd
      Reply

      So far your information has solved my issue. I was unfortunate to fall fir a tech support scam. They posed as Garmin company. Thanks so much. Wonder why microsift, norton or my internet provider couldn’t help! So maybe it was just a coincidence with the imposter because i has a few dns errors before that contact. Now i just need to find out how secure my system is from their spying.
      Thanks

  2. Tanya Marie Carter picture Tanya Marie Carter
    2019 April 21st
    Reply

    I am trying to access my employee online learning from my home computer. It states the server IP address cannot be found. Is this an issue that my employer needs to sort out or can access it by changing settings on my computer?

  3. Steve Horvath picture Steve Horvath
    2019 April 10th
    Reply

    Hello! I did not want insult you from the start. I think that you need more Classroom Education in the Windows Registry Program before you could give any advice to PC users. I ran your program and advice without any success! Please, stop giving out useless advice and information to the people! BA, 1997, CompTIA A+, Network+, Security +, MCP, and MCSA 2003, Steve Horvath, Regards

  4. MR KEITH SHELDON picture MR KEITH SHELDON
    2019 February 2nd
    Reply

    Hi Paul,this works for the initial time then on the 2nd use the problem is back.

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