CyberGhost aims to provide a simple and easy-to-use VPN platform for internet users, and it claims to have one of the best 'no-log' policies on the net!§
However, you wouldn't be blamed for being skeptical about this - when a company claims a solid 'no log' policy, it should be taken with a pinch of salt and you should always conduct further research.
So, will CyberGhost earn its trust? Let's dive into my CyberGhost review and find out.
How Safe is CyberGhost?
Assessing the safety of a VPN service is often one of the hardest things to do. Most VPNs claim they're safe but only few have the evidence to back it up. And when you find out they're not safe at all, it may be too late...
So, the best way to start is to take a look at the jurisdiction of the VPN provider - this gives us a better idea if a VPN company is likely to share data with governments.
Firstly, CyberGhost company headquarters are in Romania, which is outside of the Fourteen Eyes Jurisdiction. This jurisdiction is a group of Western countries that share data and intelligence, so this is a positive feature of its service.
However, CyberGhost's logging policy is a bit more confusing. Other CyberGhost reviews allege that CyberGhost's no-log policy is flawed because of its use of third-party apps, but when I dug myself, I didn't find the same issues.
Perhaps this is because CyberGhost has updated the way it handles data. To me, it seems CyberGhost has a solid no-log policy.
What About Its Actual Safety Protocols?
While it's easy to get hung up on logging policies and jurisdictions, the most essential component of safety is encryption. It's encryption that will protect you from hackers and other people who are trying to steal your data.
CyberGhost uses AES 256-bit encryption, which would take modern computers billions and billions of years to crack and means it's safe to say that this is a reliable encryption standard for internet users.
So, is CyberGhost safe?
Well, while there are rumors about its use of third-party apps, CyberGhost seems a relatively safe platform.
CyberGhost Speed Test
However, with CyberGhost turned on, the download went down to around to 55.3Mbps and upload was around 39Mbps. This is a 79% download speed retention rate.
While this may seem quite bad, it's actually not. In fact, it's excellent. If you can stream HD content without a VPN, you'll probably have no issues doing that with Cyberghost turned on.
CyberGhost Netflix Capabilities
Years ago it was easier to access geo-locked content using a VPN, however in recent times it has become noticeably worse. That's because Netflix has tightened its security to prevent issues with content licensing.
However, after some testing, I found that CyberGhost servers were more than capable of streaming online content from Netflix.
So with CyberGhost, you'll be able to use Netflix with no issues.
Does CyberGhost Support Torrenting?
With CyberGhost, you can access torrents on its various servers. This is great news if you're someone who prefers to download media via P2P networks.
I tested uTorrent on its servers and there were no significant changes in internet speeds or services.
So, with CyberGhost, you'll be glad to know that you can torrent to your heart's content.
Fortunately, server location quantity is one of CyberGhost's strong points – it has one of the most extensive server lists in the industry. At present, CyberGhost operates over 2,000 servers in 60 countries.
This means that you can access the internet from almost any region in the world if you opt to use CyberGhost.
Unfortunately, CyberGhost does not have a live chat service, but it does have an online support ticket system you can use to request help.
However, if you have a minor problem that you think you can fix yourself then you can access CyberGhost's extensive customer knowledge page that has helpful tips and information for every aspect of its service.
Overall, I rate its customer service as slightly above average. A live chat portal would definitely be a plus, but the extensive knowledge base will be helpful enough for the majority.
CyberGhost VPN has three different plan lengths: month-to-month ($12.99/mo), six months (7.99/mo), and 18 months ($3.5/mo). Like with most providers, the longer you sign up for, the cheaper the monthly cost of your service. The longer packages are charged for in a single, upfront payment.
Unfortunately, there's no free trial, but there is a 45-day money back guarantee. That's pretty much a no-lose scenario. Of course, the majority would prefer a free trial but a hefty money-back guarantee is a great option too.
Concluding CyberGhost Review: Does It Fit the Bill?
If you're still not sure if CyberGhost is right for you, it's essential to consider the features the service provides its users. It's hard to find too many problems with CyberGhost and its software.
During this CyberGhost review, I found that it does§ well in terms of media capabilities, server locations, and price points. Performance is also a solid point for CyberGhost, as it has an excellent speed retention rate.
While there are plenty of other great VPNs on the market, CyberGhost is definitely in the top half of the market and is worth considering.