eHost Closed Permanently

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Paul Mahony

13 comments

2019 January 7th at 4:00

eHost closed

After more than 20 years of service, eHost hosting has shut down. Founded in 1996, this company has hosted over 1 million websites. For several years this host was established as one of the major providers and had a large number of devoted clients. It is certain that for some of them, today is going to be a sad day.

Nevertheless, the end of eHost has no tragic reasoning behind it. There will be no massive employee layoffs and if you host a website with them, it is in no danger. After all, back in 2010, eHost was acquired by the Endurance International Group (EIG), which owns many massive providers, such as Bluehost, iPage, and HostGator. One EIG corporation shutting down simply means the end of a brand name - the infrastructure, including servers and their datacenters will remain in use of another brand. As of today, 6th of September, the eHost homepage advertises the services of iPage - another name brand of the EIG family.

Why has eHost closed?

eHost shutting down came as no surprise to many people. One of the valid criticisms of EIG has been that the corporation never put enough emphasis on improving the services of the hosts they acquire. That was exactly the case with eHost, which has massively lacked behind the opposition for years now. The brand name has had a bad reputation attached to it, as multiple eHost reviews have mentioned the host "hacking into their sites" or "changing file permissions". It can only be assumed that such negative responses have partly been a reason as to why EIG decided to pull the plug and discontinue the services. eHost had reached a point of no return where dissolving a company was seen to be more profitable than improving its image.

This goes in line with a very intriguing trend that some of the Endurance International Group companies seem to have. After the acquisition, the acquired company tends to have a serious increase in interest, which in turn means more new customers. Eventually, the new interest fades. Clients stop their projects or switch to different hosts. If valid, criticism towards EIG for not improving the services of their hosts means that there are no major investments in the hardware and customer service. That means slower performance and inadequate support. Then, a service like this gets worse reviews, there are less new clients and even advertisements don't work as they used to. Finally, the host is forced to shut down as it can't generate a sufficient amount of funds.

This is why the closure of eHost has come as no surprise. A steady decline of the review ratings indicates that the host didn't have a good year. There was a surge of interest in 2015 - presumably when EIG attempted to promote the service. Later it faded away almost completely. This is what a Google Search analysis brought up:

As you can see, eHost has been on a steady decline, which easily explains the EIG decision to stop its services.

Another interesting detail is revealed when you check the interest in the two providers closely associated with eHost. The first one is JustHost - the provider to which all of the eHost websites will be transferred. The second one is iPage - provider openly promoted on the eHost main page.

It appears that all three of those companies have been suffering a steady decline for quite some time now. While the death of eHost came as almost no surprise to anyone, both JustHost and iPage appear to be doing just fine. Yet who knows - maybe iPage and JustHost are next in line to get closed down as well? It currently looks like a possibility that can't be completely dismissed.

UPDATE: Contacting eHost (Endurance International Group)

As promised in the previous edition of this article, we have contacted the owners, Endurance International Group, for comment. A corporate representative has both confirmed and dismissed some of our theories. For instance, the closure of eHost has been quoted to be the "optimization of resources" - by reducing the numbers of brands, so do the expenses of maintaining the entire operation. At this instance we were correct - it really just became too expensive eHost for what it was, so a simple migration helps this brand not to lose any more money.

The representative was also adamant that both JustHost and iPage are still staples of the entire corporation and there's no closure of either of those brands in the plans.

So for now, it's just the case of smaller brands becoming difficult to maintain. They get merged with the bigger names. Big fishes eat small fishes - even if they're under the same owner.

What will happen to my website?

If you had your share of one of the over million websites with eHost, there is no need to worry. Your files are safe - they are just transferred to a different service. cPanel users will be moved to JustHost. The provider expects no downtimes or other technical issues. In fact, some may see this change as a good thing, as the users will be subject to a new, improved dashboard. In addition to that, the company promises increased performance. Will the eHost users finally be able to enjoy great hosting? I will be happy to test that in the near future.

Even though EIG promotes iPage, we have done some tests in our reviews. While it is not awful hosting by any means, there were alternatives which we liked more than them. For instance - there's SiteGround. A little bit more expensive than iPage, this company beats EIG in almost every category. It's faster, more reliable, easier to use and has the absolute best customer service in the business. The best part is - they've been steadily improving and getting bigger, so I can pretty much guarantee I won't have to write about them closing anytime soon.

If you've been lucky enough to use the eHost website builder, your project will get transitioned to Sitelio, another EIG brand name. The websites will retain their content and not much will be different, except for the improved Control Panel and a bigger support team.

For the most part, that is it. I am interested to see what happens in the future. When the transition is finalized and all eHost clients move to either JustHost and Sitelio, stay tuned. There will be reviews of both of these services available on this website.


Some providers stay, some providers go. It will be sad to see eHost go but clients should always come ahead of brands. If this change means better performance and an increased ease-of-use, it's only for the better. We bid eHost farewell and hope that its users get the best hosting they can possibly find.


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Paul Mahony

Paul joined the Hosting.Review team right from the start as a content writer and marketer. He was the person responsible for establishing a trademark for in-depth web hosting evaluation and superb review articles. Before joining Hosting.Review, Paul was working on various projects as a freelancer. Paul spends his free time reading fantasy books and graphic novels.


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13 comments

checkvilLep picture
checkvilLep

2019 September 10th

I am trying to check web but i can’t find search boxx ;/

Laurie Brooks picture
Laurie Brooks

2019 August 20th

My account has just disappeared. It is not with sitlio or justhost. When contacting domain.com it shows that someone else has the up address to my website! I’m super PISSED! I spent a fortune and worked on my site for over 3 yrs

Beerislooov picture
Beerislooov

2019 May 7th

Czemu tutaj pokazuje sie wegierskie forum?

Why is the Hungarian forum shown here?

woodiskingser picture
woodiskingser

2019 April 24th

Problem mit Javascript. Nachricht zu den Einstellungen. Hilfe!

My english is poor :).

woodiskingser picture
woodiskingser

2019 April 22nd

ich habe ein Problem mit diese

Catwingz picture
Catwingz

2019 February 19th

After her website was badly hacked I had to do a rescue and relocate for a client whose site had been passed from eHost to JustHost. Luckily we had already planned to relocate it to SiteGround, but the process became a comedy of errors. JustHost was hosting her email, but didn’t have the website. The site had previously been hosted with HostGator and wordpress.com, who was also the registrar (aka Wild West Domains white labelled). There was a lot of finger pointing, and we were never able to locate the CPanel even though the website was publicly visible. We ended up recreating it on SiteGround by restoring it from a backup, and THEN cleaning up the hack. Having seen how BlueHost has gone downhill I won’t put a client with an EIG host, and this clinches it!

CaliCain picture
CaliCain

2018 November 27th

I am going to file a lawsuit against this company for harrassment. I would gladly involve more people dealing with the same harrassment and extortion. feel free to contact me at [email protected]

Mary Radicke picture
Mary Radicke

2018 November 2nd

“[I]t is in no danger” you say? Nonsense (b.s.). EIG is a barracuda that extorts money from its unsuspecting customers via Sitelock. If you were a customer of eHost, RUN!!!

Mary K. Wieseman picture
Mary K. Wieseman

2018 October 4th

I just receiced money from eHost to my PayPal. Why?

Karim picture
Karim

2018 July 11th

I was one of the domain owners on ehost, unfortunately my domains didn’t transfer with no down time as expected/advised by ehost to justhost and now I am dealing with damage control trying to transfer all the data manually… it has been an exhausting process and I am risking an interruption of care to many of my patients (health services website) which is terrifying to say the least as patients may end up in hospital due to an interruption to our website and email, any suggestions who I can speak to to escalate this matter at HQ of owner company as ehost tech support keeps saying there isn’t anyone as the company is shut down? would appreciate any insight, thanks.